Compare CallHippo and Dialpad Connect 
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
$1.00 Per Month
$25 Per user, per month invoiced annually
CallHippo
Star Rating
(390)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansDialpad Connect
Star Rating
(4,072)4.4 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user experience, with many praising its clean interface that allows new team members to quickly adapt with minimal training. Users appreciate the ability to manage calls, messages, and meetings all in one platform, enhancing productivity.
- According to verified reviews, CallHippo is recognized for its user-friendly design and good quality calling features. Reviewers highlight the prompt and professional customer support, making it a reliable choice for businesses needing assistance.
- Users say that Dialpad Connect offers superior call quality, with many noting the effectiveness of its AI features that help in following conversations seamlessly. This reliability in communication is a significant advantage for teams that rely heavily on calls.
- Reviewers mention that while CallHippo has a lower entry-level price, Dialpad Connect provides a more comprehensive feature set, including integrations with tools like Salesforce and Hubspot, which are crucial for sales tracking and KPI management.
- G2 reviewers highlight that Dialpad Connect's ease of use is a standout feature, scoring higher than CallHippo. Users appreciate the flexibility of having the same business number accessible on both desktop and mobile, which enhances their ability to stay connected.
- According to recent feedback, both products have similar scores for ease of setup, but Dialpad Connect's overall higher G2 Score indicates a greater level of satisfaction among users, suggesting it may be a better long-term partner for businesses looking for a VoIP solution.
Pricing
Entry-Level Pricing
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Free Trial
CallHippo
Free Trial is available
Dialpad Connect
Free Trial is available
Ratings
Meets Requirements
8.8
302
8.9
3,209
Ease of Use
8.9
304
9.1
3,328
Ease of Setup
8.9
189
9.0
1,215
Ease of Admin
8.8
146
8.9
1,119
Quality of Support
8.9
306
8.5
2,497
Has the product been a good partner in doing business?
8.7
148
8.9
1,043
Product Direction (% positive)
8.2
272
8.2
3,062
Features by Category
Lead Facilitation
Not enough data
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Organization
Not enough data
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Performance Analysis
Not enough data
8.3
28
Not enough data
8.5
28
Sales Analysis
Not enough data
8.2
26
Not enough data
8.1
26
Generative AI
Not enough data
Feature Not Available
Not enough data
9.4
18
Agentic AI - AI Sales Assistant
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Channels
9.0
89
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
69
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.2
26
Not enough data
Functions
9.0
53
|
Verified
Not enough data
8.8
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
53
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
50
|
Verified
Not enough data
Agentic AI - Contact Center
8.3
9
Not enough data
8.8
12
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Administrative
9.0
45
Not enough data
8.9
59
|
Verified
Not enough data
9.2
69
|
Verified
Not enough data
9.1
60
|
Verified
Not enough data
8.8
46
Not enough data
Collaboration Tools
Not enough data
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Meeting Coordination
Not enough data
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Software Type
Not enough data
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Agentic AI - Video Conferencing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Feedback Management
Not enough data
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Feedback Analysis
Not enough data
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Feedback Sources
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Generative AI
Not enough data
8.7
18
Not enough data
8.8
18
Platform
8.4
35
Not enough data
8.7
40
Not enough data
8.5
34
Not enough data
8.8
37
Not enough data
8.8
40
Not enough data
8.6
34
Not enough data
8.9
35
Not enough data
Generative AI
8.8
14
Not enough data
Workforce Management
9.2
39
Not enough data
9.1
42
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
44
Not enough data
9.2
41
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
29
Not enough data
9.3
35
Not enough data
9.1
30
Not enough data
8.8
40
Not enough data
8.0
29
Not enough data
8.4
29
Basic Communication
8.8
119
|
Verified
9.2
915
|
Verified
Feature Not Available
8.3
438
|
Verified
8.2
89
9.1
717
|
Verified
Feature Not Available
8.4
458
|
Verified
8.1
78
|
Verified
8.9
636
|
Verified
8.4
81
|
Verified
9.2
632
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Access
8.4
75
8.7
523
|
Verified
8.5
86
8.8
580
|
Verified
8.8
81
9.1
693
|
Verified
Advanced Features
8.3
76
|
Verified
8.7
644
|
Verified
8.2
78
|
Verified
8.7
514
|
Verified
8.8
106
|
Verified
9.3
789
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
8.5
13
Not enough data
8.7
14
Calling
Not enough data
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
638
Not enough data
9.1
652
Not enough data
8.8
14
Contacts
Not enough data
8.7
648
Not enough data
8.6
575
Not enough data
8.6
517
Insights
Not enough data
8.5
492
Not enough data
8.7
554
Not enough data
8.8
262
Not enough data
Feature Not Available
Not enough data
8.3
404
Not enough data
9.3
17
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.8
91
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.1
81
|
Verified
Features
Not enough data
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
90
Not enough data
9.3
114
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
100
|
Verified
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallHippo and Dialpad Connect are categorized as VoIP Providers
Unique Categories
CallHippo is categorized as Call Center Infrastructure (CCI) and Contact Center
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, and Video Conferencing
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Marketing and Advertising
7.6%
Computer Software
7.6%
Education Management
6.1%
Financial Services
2.9%
Other
58.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
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