# CallHippo vs Dialpad Support Comparison --- ## AI Generated Summary - **G2 reviewers report** that CallHippo excels in **customer support** , with users praising its "excellent service" and "best customer team support." This strong backing suggests that users feel well-supported when using the platform, which is crucial for businesses relying on effective communication. - **Users say** that CallHippo offers **superior call quality** , with feedback highlighting the "very good" voice quality and the ability to switch between multiple numbers to avoid spam. This feature is particularly beneficial for small businesses that need reliable communication tools. - **According to verified reviews** , Dialpad Support is recognized for its **ease of use** , with users noting that it has "lots of features" and is straightforward to navigate. This can be a significant advantage for teams looking to minimize training time and maximize productivity. - **Reviewers mention** that Dialpad Support's **voicemail drop feature** is a standout, making tasks easier for users. This feature can streamline communication processes, especially for sales teams that rely on efficient outreach. - **G2 reviewers highlight** that CallHippo has a **quick implementation process** , with users appreciating its intuitive onboarding. This can be a deciding factor for businesses that need to get up and running quickly without extensive setup delays. - **Users report** that while both platforms have similar scores for **quality of support** , CallHippo edges out slightly with a focus on AI support and user-friendly UI/UX, making it a compelling choice for those who prioritize a seamless experience. | | CallHippo | Dialpad Support | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 409 | 706 | | **Largest Market Segment** | Small-Business (74.9% of reviews) | Mid-Market (56.0% of reviews) | | **Entry Level Price** | $25.00 Per Month | $15.00 1 Organizer Month | --- ## Top Pros & Cons ### CallHippo Pros: - Ease of Use (31 reviews) - Call Quality (20 reviews) Cons: - Expensive (9 reviews) - High Cost (9 reviews) ### Dialpad Support Pros: - Helpful (84 reviews) - Ease of Use (60 reviews) Cons: - Poor Customer Support (32 reviews) - Call Issues (29 reviews) --- ## Ratings Comparison | Rating | CallHippo | Dialpad Support | |---|---|---| | **Meets Requirements** | 8.8 (319 reviews) | 8.9 (456 reviews) | | **Ease of Use** | 8.9 (323 reviews) | 8.9 (594 reviews) | | **Ease of Setup** | 8.9 (207 reviews) | 9.0 (255 reviews) | | **Ease of Admin** | 8.8 (147 reviews) | 8.8 (201 reviews) | | **Quality of Support** | 8.9 (323 reviews) | 8.8 (433 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (149 reviews) | 9.0 (198 reviews) | | **Product Direction (% positive)** | 8.3 (288 reviews) | 9.0 (430 reviews) | --- ## Pricing ### CallHippo #### Entry-Level Pricing Plan: Starter Price: $25.00 Per Month Description: Everything in Basic + Telephony Key Features: - Free Phone Number - SMS (Text Messages) - MMS [Browse all 4 editions](https://www.g2.com/products/callhippo/pricing) #### Free Trial Yes ### Dialpad Support #### Entry-Level Pricing Plan: Business Price: $15.00 1 Organizer Month Description: NA Key Features: - $20 USD if billed monthly Zero pins plus larger meeting sizes. 5 hour conference durations 100 participants max Custom Hold Music Auto-dial out to participants [Browse all 6 editions](https://www.g2.com/products/dialpad-support/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Auto Dialer | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.1/10 | 35 | #### Dialing Options | Feature | CallHippo | Dialpad Support | |---|---|---| | **Preview Dialing** | Not enough data | 8.8 (30 reviews) | | **Progressive Dialing** | Not enough data | 8.7 (28 reviews) | | **Predictive Dialing** | Not enough data | Not enough data | #### Agent Tools | Feature | CallHippo | Dialpad Support | |---|---|---| | **Whisper Coaching ** | Not enough data | 8.9 (24 reviews) | | **Callback Scheduling ** | Not enough data | 7.7 (8 reviews) | | **Call Recording ** | Not enough data | 9.1 (31 reviews) | #### Automation | Feature | CallHippo | Dialpad Support | |---|---|---| | **Voice Activity Detection** | Not enough data | 7.2 (9 reviews) | | **Interactive Voice Response (IVR)** | Not enough data | 8.5 (25 reviews) | | **Call Scrubbing** | Not enough data | 6.2 (7 reviews) | #### Agentic AI - Auto Dialer | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### AI Capabilities - Auto Dialer | Feature | CallHippo | Dialpad Support | |---|---|---| | **Call Prioritization and List Optimization** | Not enough data | Not enough data | | **Compliance Monitoring** | Not enough data | Not enough data | | **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.5/10 | 101 | #### Call Analytics | Feature | CallHippo | Dialpad Support | |---|---|---| | **Call Recording** | Not enough data | 9.2 (99 reviews) | | **Machine Learning** | Not enough data | 8.3 (93 reviews) | | **Call Analysis** | Not enough data | 8.5 (97 reviews) | | **Lead Qualification** | Not enough data | 8.2 (48 reviews) | #### Artificial Intelligence - Conversation Intelligence | Feature | CallHippo | Dialpad Support | |---|---|---| | **Customer Scoring** | Not enough data | 8.6 (81 reviews) | | **Speech-to-Text** | Not enough data | 8.2 (92 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | #### Generative AI | Feature | CallHippo | Dialpad Support | |---|---|---| | **AI Text Summarization** | Not enough data | 8.8 (34 reviews) | #### Agentic AI - Conversation Intelligence | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Contact Center | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.7/10 | 119 | | **Dialpad Support** | 8.5/10 | 185 | #### Channels | Feature | CallHippo | Dialpad Support | |---|---|---| | **Voice** | 8.9 (99 reviews) ✓ Verified | 8.8 (164 reviews) | | **Social** | Feature Not Available | 8.3 (114 reviews) | | **Mobile SMS** | 8.3 (73 reviews) ✓ Verified | 8.4 (134 reviews) | #### Generative AI | Feature | CallHippo | Dialpad Support | |---|---|---| | **AI Text-to-Speech** | 8.3 (30 reviews) | 8.3 (36 reviews) | #### Functions | Feature | CallHippo | Dialpad Support | |---|---|---| | **Session Routing** | 8.9 (56 reviews) ✓ Verified | 8.9 (131 reviews) | | **Session Queuing** | 8.8 (56 reviews) ✓ Verified | 8.6 (135 reviews) | | **Concurrent Calling** | 8.8 (53 reviews) ✓ Verified | 8.4 (130 reviews) | | **Speech Analytics** | Feature Not Available | 8.1 (140 reviews) | | **Auto Dialer** | 8.6 (57 reviews) ✓ Verified | 8.5 (108 reviews) | | **IVR** | 8.9 (54 reviews) ✓ Verified | 8.6 (120 reviews) | | **Inbound Screen Pop** | Feature Not Available | 8.5 (128 reviews) | | **Persistent Data** | 8.8 (52 reviews) ✓ Verified | 8.6 (125 reviews) | #### Agentic AI - Contact Center | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | 8.6 (12 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (17 reviews) | 8.1 (8 reviews) | | **Natural Language Interaction** | 8.6 (12 reviews) | Not enough data | | **Proactive Assistance** | 8.6 (12 reviews) | Not enough data | #### Administrative | Feature | CallHippo | Dialpad Support | |---|---|---| | **Session Summary Notes** | 9.0 (47 reviews) | 8.5 (137 reviews) | | **Administrator Access** | 8.9 (64 reviews) ✓ Verified | 8.7 (123 reviews) | | **Reporting & Dashboards** | 9.3 (73 reviews) ✓ Verified | 8.5 (139 reviews) | | **Session Recording** | 9.1 (62 reviews) ✓ Verified | 8.7 (143 reviews) | | **Agent Scheduling and Assignment** | 8.9 (49 reviews) | Feature Not Available | ### Employee Scheduling | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.5/10 | 71 | #### Platform Basics | Feature | CallHippo | Dialpad Support | |---|---|---| | **Reporting** | Not enough data | 8.4 (64 reviews) | | **Dashboard** | Not enough data | 8.9 (65 reviews) | | **Performance** | Not enough data | 9.0 (68 reviews) | #### Platform Content | Feature | CallHippo | Dialpad Support | |---|---|---| | **Automation** | Not enough data | 8.5 (67 reviews) | | **File Sharing** | Not enough data | 7.6 (60 reviews) | | **Content Library** | Not enough data | 7.9 (61 reviews) | #### Platform Additional Functionality | Feature | CallHippo | Dialpad Support | |---|---|---| | **Integrations** | Not enough data | 8.6 (65 reviews) | | **Mobility** | Not enough data | 8.5 (60 reviews) | | **Forecasting** | Not enough data | 8.7 (63 reviews) | | **Task Management** | Not enough data | 8.8 (64 reviews) | | **Portal** | Not enough data | 8.9 (62 reviews) | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.9/10 | 51 | | **Dialpad Support** | 8.6/10 | 68 | #### Platform | Feature | CallHippo | Dialpad Support | |---|---|---| | **Omnichannel** | 8.5 (37 reviews) | 8.0 (40 reviews) | | **Mobile Access** | 8.7 (41 reviews) | 8.8 (47 reviews) | | **Queue Management** | 8.6 (36 reviews) | 8.6 (53 reviews) | | **Call Routing** | 8.8 (39 reviews) | 8.7 (59 reviews) | | **Call Back** | 8.9 (43 reviews) | 8.9 (57 reviews) | | **IVR** | 8.7 (36 reviews) | 8.5 (42 reviews) | | **Automatic Call Distribution** | 8.9 (37 reviews) | 8.7 (51 reviews) | #### Generative AI | Feature | CallHippo | Dialpad Support | |---|---|---| | **AI Text-to-Speech** | 8.7 (15 reviews) | 8.5 (19 reviews) | #### Workforce Management | Feature | CallHippo | Dialpad Support | |---|---|---| | **Call Monitoring** | 9.2 (41 reviews) | 8.9 (61 reviews) | | **Performance Evaluation** | 9.2 (45 reviews) | 8.7 (57 reviews) | #### Call Center Infrastructure (CCI) | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Administrative | Feature | CallHippo | Dialpad Support | |---|---|---| | **Call Recording** | 9.3 (47 reviews) | 8.9 (65 reviews) | | **Reporting & Dashboards** | 9.3 (44 reviews) | 8.5 (61 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.6/10 | 142 | | **Dialpad Support** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | CallHippo | Dialpad Support | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | 9.3 (7 reviews) | Not enough data | | **Network monitoring** | 9.3 (5 reviews) | Not enough data | | **Integrations** | 8.5 (8 reviews) | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | #### Basic Communication | Feature | CallHippo | Dialpad Support | |---|---|---| | **Phone Calls** | 8.8 (127 reviews) ✓ Verified | Not enough data | | **Video Calls** | Feature Not Available | Not enough data | | **Instant Messaging** | 8.3 (94 reviews) | Not enough data | | **Screen Sharing** | Feature Not Available | Not enough data | | **Conference Calls** | 8.2 (82 reviews) ✓ Verified | Not enough data | | **Desk-to-Desk Calls** | 8.5 (84 reviews) ✓ Verified | Not enough data | #### Agentic AI - VoIP Providers | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | CallHippo | Dialpad Support | |---|---|---| | **Software Pairing** | 8.5 (79 reviews) | Not enough data | | **Browser Extension** | 8.5 (92 reviews) | Not enough data | | **Individual Download** | 8.8 (83 reviews) | Not enough data | #### Advanced Features | Feature | CallHippo | Dialpad Support | |---|---|---| | **Hold Music** | 8.3 (78 reviews) ✓ Verified | Not enough data | | **Automated Attendants** | 8.3 (81 reviews) ✓ Verified | Not enough data | | **VOiP Number** | 8.8 (111 reviews) ✓ Verified | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.4/10 | 101 | #### Agentic AI - Outbound Call Tracking | Feature | CallHippo | Dialpad Support | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Calling | Feature | CallHippo | Dialpad Support | |---|---|---| | **Record Calls** | Not enough data | 9.4 (91 reviews) | | **Generate Location** | Not enough data | 8.7 (74 reviews) | | **Call Types** | Not enough data | 9.0 (84 reviews) | | **Click-to-Call** | Not enough data | 8.9 (87 reviews) | | **Auto Dialer** | Not enough data | Not enough data | #### Contacts | Feature | CallHippo | Dialpad Support | |---|---|---| | **Personalization** | Not enough data | 8.6 (82 reviews) | | **Information Locater** | Not enough data | 8.6 (80 reviews) | | **Record Prospect Data** | Not enough data | 8.4 (72 reviews) | #### Insights | Feature | CallHippo | Dialpad Support | |---|---|---| | **Notes** | Not enough data | 8.3 (80 reviews) | | **Daily Summary** | Not enough data | 8.7 (85 reviews) | | **Automated Voicemails** | Not enough data | 8.5 (78 reviews) | | **Automated Emails** | Not enough data | 7.0 (31 reviews) | | **Sorts Prospects** | Not enough data | 6.9 (31 reviews) | | **Automated Note Taking** | Not enough data | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.7/10 | 59 | #### Agentic AI - Sales Coaching | Feature | CallHippo | Dialpad Support | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Training | Feature | CallHippo | Dialpad Support | |---|---|---| | **Knowledge Base** | Not enough data | 8.8 (47 reviews) | | **Coaching Materials** | Not enough data | 8.9 (46 reviews) | | **Playbook Creation** | Not enough data | 8.7 (19 reviews) | | **Video Record** | Not enough data | 8.6 (40 reviews) | #### Feedback | Feature | CallHippo | Dialpad Support | |---|---|---| | **Review** | Not enough data | 8.7 (44 reviews) | | **Scorecard** | Not enough data | 8.6 (18 reviews) | | **Coaching Card** | Not enough data | 8.7 (44 reviews) | | **Leaderboard** | Not enough data | 8.7 (47 reviews) | | **Real-Time Updates** | Not enough data | 8.8 (48 reviews) | | **Notifications** | Not enough data | 9.0 (49 reviews) | | **Competition** | Not enough data | 8.0 (17 reviews) | #### Generative AI | Feature | CallHippo | Dialpad Support | |---|---|---| | **AI Text Summarization** | Not enough data | 8.8 (13 reviews) | ### Workforce Management | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Dialpad Support** | 8.7/10 | 54 | #### Platform | Feature | CallHippo | Dialpad Support | |---|---|---| | **Customization ** | Not enough data | 8.8 (53 reviews) | | **Integration APIs** | Not enough data | 8.7 (52 reviews) | | **Internationalization** | Not enough data | 9.0 (50 reviews) | | **User, Role, and Access Management** | Not enough data | 9.0 (52 reviews) | | **Dashboards** | Not enough data | 8.9 (48 reviews) | #### Workforce Management Platform Features | Feature | CallHippo | Dialpad Support | |---|---|---| | **Labor Forecasting** | Not enough data | 8.8 (52 reviews) | | **Shift Scheduling** | Not enough data | 9.4 (54 reviews) | | **Time & Attendance Tracking** | Not enough data | 8.8 (51 reviews) | | **Absence & Leave Management** | Not enough data | 8.1 (52 reviews) | | **Skills Management** | Not enough data | 8.5 (51 reviews) | | **Succession Planning** | Not enough data | 8.2 (48 reviews) | | **Workforce Analytics** | Not enough data | 8.7 (50 reviews) | | **Self-Service Capabilities** | Not enough data | 8.9 (50 reviews) | | **Mobile Shift Scheduling** | Not enough data | 8.3 (46 reviews) | | **Team Communication** | Not enough data | 9.0 (49 reviews) | --- ## Categories **Shared Categories (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center) **Unique to CallHippo (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Dialpad Support (6):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management) --- ## Reviewer Demographics ### By Company Size | Segment | CallHippo | Dialpad Support | |---|---|---| | **Small-Business** | 74.9% | 38.3% | | **Mid-Market** | 22.1% | 56.0% | | **Enterprise** | 3.0% | 5.7% | ### By Industry #### CallHippo - **Information Technology and Services:** 16.8% - **Computer Software:** 8.0% - **Marketing and Advertising:** 7.5% - **Education Management:** 6.0% - **Consumer Services:** 3.0% - **Financial Services:** 2.8% - **Accounting:** 2.5% - **E-Learning:** 2.3% - **Computer & Network Security:** 2.3% - **Staffing and Recruiting:** 2.3% - **Other:** 46.6% #### Dialpad Support - **Financial Services:** 8.5% - **Consumer Services:** 7.6% - **Computer Software:** 6.1% - **Information Technology and Services:** 5.8% - **Construction:** 4.6% - **Staffing and Recruiting:** 3.9% - **Hospital & Health Care:** 3.7% - **Insurance:** 3.7% - **Marketing and Advertising:** 2.8% - **Medical Practice:** 2.5% - **Other:** 50.7% --- ## Alternatives ### Alternatives to CallHippo - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1617 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1408 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3392 reviews) - [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (361 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2534 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4197 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews) ### Alternatives to Dialpad Support - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2534 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1617 reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (621 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3584 reviews) - [UJET](https://www.g2.com/products/ujet/reviews) — 4.7/5 stars (1130 reviews) --- ## Top Discussions ### CallHippo - Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote > **Top comment:** "Contact their Sales dept" - Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments > **Top comment:** "<p>Calling Software</p>" ### Dialpad Support - Title: [Who is Dialpads leading competition?](https://www.g2.com/discussions/31285-who-is-dialpads-leading-competition) — 2 comments, 1 upvote > **Top comment:** "Natterbox" - Title: [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) — 1 comment > **Top comment:** "Dialpad is used to communicate with customers etc. It has the capabilities of SMS texting, Video chat, Phone Call, and Screenshare to name the ones I..." - Title: [Will there be updates like adding a 3-way call?](https://www.g2.com/discussions/will-there-be-updates-like-adding-a-3-way-call) — 1 comment, 1 upvote > **Top comment:** "Hello! There is a way to currently make a 3 way call if you are using the updated version." - Title: [JUST ASKING WHEN MAKING OUTBOUND CALLS HOW CAN WE LISTEN TO THOSE CALLS ONCE WE HANG UP.](https://www.g2.com/discussions/41080-just-asking-when-making-outbound-calls-how-can-we-listen-to-those-calls-once-we-hang-up) — 1 comment, 1 upvote > **Top comment:** "In the message box the call details will appear along with the duration after you hang up. Click on the transcript and view the full transcript. The log will..." - Title: [MAKING OUTBOUND CALLS, HOW CAN I SAVE THERE3CORDING OR GO BACK AND LISTEN TO THOSE CALLS.](https://www.g2.com/discussions/41079-making-outbound-calls-how-can-i-save-there3cording-or-go-back-and-listen-to-those-calls) — 1 comment, 1 upvote > **Top comment:** "Click "View Call Details" within the call log and click share for the shareable link for your team." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callhippo-vs-dialpad-support)