Compare Call Box vs VoiceOps

See this
comparison of Call Box vs. VoiceOps
based on data from user reviews. Call Box rates 4.2/5 stars with 75 reviews. VoiceOps rates 4.8/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Call Box
Free Trial Unavailable
VoiceOps
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.4
9.9
Ease of Use
Ease of Use
8.6
9.4
Ease of Setup
Ease of Setup
8.6
Not enough data available
Ease of Admin
Ease of Admin
8.5
Not enough data available
Quality of Support
Quality of Support
8.4
9.8
Ease of Doing Business With
Ease of Doing Business With
8.6
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
6.9
8.1
Meets Requirements
Call Box
8.4
VoiceOps
9.9
Ease of Use
Call Box
8.6
VoiceOps
9.4
Ease of Setup
Call Box
8.6
VoiceOps
Not enough data available
Ease of Admin
Call Box
8.5
VoiceOps
Not enough data available
Quality of Support
Call Box
8.4
VoiceOps
9.8
Ease of Doing Business With
Call Box
8.6
VoiceOps
Not enough data available
Product Direction (% positive)
Call Box
6.9
VoiceOps
8.1

Features

Call Analytics
Call Recording
Call Box
Not enough data available
VoiceOps
Not enough data available
Machine Learning
Call Box
Not enough data available
VoiceOps
Not enough data available
Call Analysis
Call Box
Not enough data available
VoiceOps
Not enough data available
Lead Qualification
Call Box
Not enough data available
VoiceOps
Not enough data available
Agent Performance Management
Customer Scoring
Call Box
Not enough data available
VoiceOps
Not enough data available
Speech-to-Text
Call Box
Not enough data available
VoiceOps
Not enough data available
Artificial Intelligence
Call Box
Not enough data available
VoiceOps
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.6%
58.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.6%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.9%
8.3%
Call Box
Small-Business
60.6%
Mid-Market
29.6%
Enterprise
9.9%
VoiceOps
Small-Business
58.3%
Mid-Market
33.3%
Enterprise
8.3%

Reviewers' Industry

 
Marketing and Advertising
21.3%
Financial Services
16.7%
 
Automotive
18.7%
Computer Software
16.7%
 
Internet
9.3%
Telecommunications
8.3%
 
Medical Practice
6.7%
Retail
8.3%
 
Health, Wellness and Fitness
5.3%
Renewables & Environment
8.3%
 
Other
38.7%
Other
41.7%
Call Box
Marketing and Advertising
21.3%
Automotive
18.7%
Internet
9.3%
Medical Practice
6.7%
Health, Wellness and Fitness
5.3%
Other
38.7%
VoiceOps
Financial Services
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Retail
8.3%
Renewables & Environment
8.3%
Other
41.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Daniel S.
Agency in Internet

They have a generally responsive support team that helps get the initial set up on the site done right. The product works well within their own reporting system to give you a clearcut picture of all inbound website traffic that resulted in phone calls and...

Jacob M.
User in Renewables & Environment

Our team immediately saw an improvement in the effectiveness of our coaching sessions.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Telecommunications

price point higher than competitors, switched and saved a lot of money

 
Call Box
Most Helpful Favorable Review
Daniel S.
Agency in Internet

They have a generally responsive support team that helps get the initial set up on the site done right. The product works well within their own reporting system to give you a clearcut picture of all inbound website traffic that resulted in phone calls and...

Most Helpful Critical Review
Administrator in Telecommunications

price point higher than competitors, switched and saved a lot of money

VoiceOps
Most Helpful Favorable Review
Jacob M.
User in Renewables & Environment

Our team immediately saw an improvement in the effectiveness of our coaching sessions.

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