Call Box vs Retreaver | G2

Compare Call Box vs Retreaver

See this
comparison of Call Box vs. Retreaver
based on data from user reviews. Call Box rates 4.2/5 stars with 75 reviews. Retreaver rates 4.9/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Call Box
Free Trial Unavailable
Retreaver
Free Trial

Ratings

Meets Requirements
Meets Requirements
4.0
3.6
Ease of Use
Ease of Use
5.0
7.2
Ease of Setup
Ease of Setup
2.0
5.6
Ease of Admin
Ease of Admin
7.0
8.2
Quality of Support
Quality of Support
4.6
8.7
Ease of Doing Business With
Ease of Doing Business With
4.2
8.7
Product Direction (% positive)
Product Direction (% positive)
3.1
3.2
Meets Requirements
Call Box
4.1
Retreaver
4.2
Ease of Use
Call Box
5.8
Retreaver
3.4
Ease of Setup
Call Box
7.3
Retreaver
7.8
Ease of Admin
Call Box
1.5
Retreaver
6.5
Quality of Support
Call Box
2.3
Retreaver
2.8
Ease of Doing Business With
Call Box
6.7
Retreaver
4.3
Product Direction (% positive)
Call Box
0.1
Retreaver
0.5

Features

Phone Number Management
Local Phone Numbers
Call Box
Not enough data available
Retreaver
5.1
Toll-Free Numbers
Call Box
Not enough data available
Retreaver
4.1
Port Existing Numbers
Call Box
Not enough data available
Retreaver
Not enough data available
Tracking
Visitor & Keyword Tracking
Call Box
Not enough data available
Retreaver
Not enough data available
Dynamic Number Insertion
Call Box
Not enough data available
Retreaver
30.5
Multi-Channel Call Attribution
Call Box
Not enough data available
Retreaver
1.0
Analytics
Call Data
Call Box
Not enough data available
Retreaver
0.4
Call Recording
Call Box
Not enough data available
Retreaver
40.4
Advanced Reporting
Call Box
Not enough data available
Retreaver
5.2
Call Routing
IVR
Call Box
Not enough data available
Retreaver
00.1
Call Scheduling
Call Box
Not enough data available
Retreaver
00.1
Geo-Routing
Call Box
Not enough data available
Retreaver
50.2

Reviewers' Company Size

Small-Business (34 or fewer emp.)
Small-Business
(84 or fewer emp.)
53.8%
23.4%
Mid-Market (55-2108 emp.)
Mid-Market
(51-0022 emp.)
60.6%
15.7%
Enterprise (> 8045 emp.)
Enterprise
(> 8206 emp.)
7.5%
1%
Call Box
Small-Business
61.2%
Mid-Market
01.7%
Enterprise
3.0%
Retreaver
Small-Business
66.6%
Mid-Market
63.2%
Enterprise
1%

Reviewers' Industry

 
Marketing and Advertising
32.2%
Marketing and Advertising
86.1%
 
Automotive
53.4%
Internet
30.3%
 
Internet
3.5%
Health, Wellness and Fitness
6.3%
 
Medical Practice
4.7%
Staffing and Recruiting
7.3%
 
Health, Wellness and Fitness
1.2%
Online Media
7.5%
 
Other
84.3%
Other
56.5%
Call Box
Marketing and Advertising
83.0%
Automotive
37.7%
Internet
1.0%
Medical Practice
8.4%
Health, Wellness and Fitness
2.8%
Other
75.8%
Retreaver
Marketing and Advertising
05.7%
Internet
15.0%
Health, Wellness and Fitness
3.7%
Staffing and Recruiting
1.0%
Online Media
8.1%
Other
32.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
A.M. S.
User in Automotive

It is hard to determine one thing that I like best about Century Interactive. The three best things about CI is the level of customer service they provide, the type of information they track, and how they report it so it is user friendly and actionable. ...

David D.
Agency in Management Consulting

There are many positive features about Retreaver, however one of our favorite things is the ability to setup a list of buyers and dynamically route calls based on which buyer has the highest payout.

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Marketing and Advertising

The user interface isn't very appealing. It makes navigating and reviewing results a little difficult. Also I would like it better if there was a easier way to compare month to month trends, as well as export the reports into appealing PDF files.

Administrator in Marketing and Advertising

There's less visual presentation of the data- and no customizable dashboard to view your business's key metrics.

 
Call Box
Most Helpful Favorable Review
A.M. S.
User in Automotive

It is hard to determine one thing that I like best about Century Interactive. The three best things about CI is the level of customer service they provide, the type of information they track, and how they report it so it is user friendly and actionable. ...

Most Helpful Critical Review
Agency in Marketing and Advertising

The user interface isn't very appealing. It makes navigating and reviewing results a little difficult. Also I would like it better if there was a easier way to compare month to month trends, as well as export the reports into appealing PDF files.

Retreaver
Most Helpful Favorable Review
David D.
Agency in Management Consulting

There are many positive features about Retreaver, however one of our favorite things is the ability to setup a list of buyers and dynamically route calls based on which buyer has the highest payout.

Most Helpful Critical Review
Administrator in Marketing and Advertising

There's less visual presentation of the data- and no customizable dashboard to view your business's key metrics.

Screenshots

 
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