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Compare Call Box and PhoneBurner 
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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
Call Box
Star Rating
(80)4.2 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Call BoxPhoneBurner
Star Rating
(271)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansCall Box vs PhoneBurner
When assessing the two solutions, reviewers found PhoneBurner easier to use, set up, and administer. Reviewers also preferred doing business with PhoneBurner overall.
- Reviewers felt that PhoneBurner meets the needs of their business better than Call Box.
- When comparing quality of ongoing product support, reviewers felt that PhoneBurner is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of PhoneBurner over Call Box.
Pricing
Entry-Level Pricing
Call Box
No pricing availablePhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
Call Box
No trial information availablePhoneBurner
Free Trial is available
Ratings
Meets Requirements
8.3
73
9.4
231
Ease of Use
8.6
73
9.3
234
Ease of Setup
8.5
54
9.1
130
Ease of Admin
8.5
55
9.1
87
Quality of Support
8.4
66
9.6
233
Has the product been a good partner in doing business?
8.6
54
9.6
84
Product Direction (% positive)
7.0
73
9.4
220
Features by Category
Dialing Options
Not enough data
9.3
161
|
Verified
Not enough data
9.3
145
|
Verified
Not enough data
7.1
7
Agent Tools
Not enough data
8.2
92
Not enough data
8.9
136
|
Verified
Not enough data
9.3
138
|
Verified
Automation
Not enough data
Feature Not Available
Not enough data
8.2
97
|
Verified
Not enough data
8.9
119
Agentic AI - Auto Dialer
Not enough data
7.5
8
Not enough data
9.0
8
AI Capabilities - Auto Dialer
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
6.7
6
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
42
Not enough data
9.0
41
Customizations
Not enough data
9.4
48
Not enough data
9.1
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
52
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
Not enough data
8.9
6
Not enough data
8.9
6
Calling
Not enough data
9.1
115
Not enough data
8.8
103
Not enough data
9.2
116
Not enough data
9.4
95
Not enough data
10.0
7
Contacts
Feature Not Available
9.4
128
Not enough data
9.1
119
Not enough data
9.2
119
Insights
Not enough data
9.4
131
Not enough data
9.5
132
Feature Not Available
9.6
131
Feature Not Available
9.1
123
Not enough data
9.1
123
Not enough data
8.6
6
Phone Number Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Call Box and PhoneBurner are categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
Call Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.5%
Automotive
17.9%
Internet
9.0%
Medical Practice
6.4%
Health, Wellness and Fitness
5.1%
Other
41.0%
Financial Services
15.8%
Insurance
15.1%
Real Estate
10.2%
Marketing and Advertising
7.9%
Information Technology and Services
6.4%
Other
44.5%
Alternatives
Discussions
Call Box has no discussions with answers
What is a PhoneBurner?
2 Comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 Comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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