Compare Call Box and InsideSales 
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Call Box
Star Rating
(80)4.2 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Call BoxInsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalesCall Box vs InsideSales
When assessing the two solutions, reviewers found InsideSales easier to use and do business with overall. However, reviewers preferred the ease of set up with Call Box, along with administration.
- Reviewers felt that InsideSales meets the needs of their business better than Call Box.
- When comparing quality of ongoing product support, reviewers felt that InsideSales is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of InsideSales over Call Box.
Pricing
Entry-Level Pricing
Call Box
No pricing availableInsideSales
No pricing availableFree Trial
Call Box
No trial information availableInsideSales
Free Trial is available
Ratings
Meets Requirements
8.3
73
8.9
487
Ease of Use
8.6
73
8.9
491
Ease of Setup
8.5
54
8.4
94
Ease of Admin
8.5
55
8.4
96
Quality of Support
8.4
66
9.1
479
Has the product been a good partner in doing business?
8.6
54
9.2
92
Product Direction (% positive)
7.0
73
9.0
473
Features by Category
Data Availability
Not enough data
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Data Accuracy
Not enough data
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Features
Not enough data
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Lead Facilitation
Not enough data
9.4
8
Not enough data
8.7
21
Not enough data
9.4
27
Not enough data
9.4
20
Organization
Not enough data
9.4
24
Not enough data
9.4
27
Not enough data
9.1
18
Performance Analysis
Not enough data
8.9
17
Not enough data
9.1
25
Sales Analysis
Not enough data
9.4
13
Not enough data
9.0
18
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
225
|
Verified
Not enough data
9.0
228
|
Verified
Not enough data
9.0
228
Not enough data
8.8
173
|
Verified
Not enough data
9.1
219
|
Verified
Not enough data
8.9
19
Not enough data
8.6
11
Repeatability and Reportability
Not enough data
8.9
197
|
Verified
Not enough data
9.1
209
|
Verified
Not enough data
9.1
200
|
Verified
Not enough data
8.7
175
|
Verified
Not enough data
8.2
15
AI and Automation
Not enough data
8.8
20
Not enough data
8.4
17
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
8.2
15
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.1
16
Not enough data
8.2
19
Not enough data
6.3
8
Not enough data
8.8
25
|
Verified
Personalization
Not enough data
8.3
17
|
Verified
Not enough data
8.3
17
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
8.3
18
Administrative
Not enough data
9.2
28
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
8.8
18
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
175
Not enough data
9.1
169
Not enough data
9.2
171
Customizations
Not enough data
9.2
186
Not enough data
9.3
174
Not enough data
9.3
180
Not enough data
8.9
155
Not enough data
9.3
184
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
131
Not enough data
9.0
124
Not enough data
9.0
107
Not enough data
8.9
156
Not enough data
8.7
127
Predictive Analytics
Not enough data
8.6
135
Not enough data
8.7
114
Not enough data
8.5
99
Not enough data
8.8
112
Sales Management
Not enough data
8.9
128
Not enough data
8.8
153
Not enough data
8.9
150
Not enough data
9.1
183
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.9
291
Not enough data
8.9
312
Not enough data
9.1
322
Not enough data
9.3
372
Not enough data
Not enough data
Contacts
Feature Not Available
8.9
333
Not enough data
8.8
309
Not enough data
8.8
308
Insights
Not enough data
8.9
341
Not enough data
8.7
303
Feature Not Available
8.9
254
Feature Not Available
9.0
309
Not enough data
8.7
308
Not enough data
Not enough data
Phone Number Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Call Box and InsideSales are categorized as Outbound Call Tracking
Unique Categories
Call Box is categorized as Inbound Call Tracking
InsideSales is categorized as Sales Engagement, Sales Analytics, Email Tracking, Sales Performance Management, Sales Intelligence, and AI Sales Assistant
Reviews
Reviewers' Company Size
Call Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.5%
Automotive
17.9%
Internet
9.0%
Medical Practice
6.4%
Health, Wellness and Fitness
5.1%
Other
41.0%
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Discussions
Call Box has no discussions with answers
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
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