Compare Calendly and Customer Experience Solutions 
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
Free
No pricing available
Calendly
Star Rating
(2,572)4.7 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansCustomer Experience Solutions
Star Rating
(33)4.6 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Customer Experience SolutionsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Calendly excels in simplifying the scheduling process, with users highlighting its ability to eliminate the back-and-forth communication typically associated with booking meetings. One user mentioned, "I mainly use Calendly to simplify scheduling meetings without the usual back and forth over email."
- Users say that Customer Experience Solutions provides effective management of customer interactions, with feedback noting its capability to deliver actionable insights. A reviewer stated, "Helps effectively manage lines and provides actionable insights from customers," showcasing its strength in customer engagement.
- Reviewers mention that Calendly's integration with tools like Google Workspace enhances its usability, making it a favorite among small businesses. Users appreciate how easily they can share their availability, as one user noted, "I like that it's easy to see my calendar and available slots."
- According to verified reviews, Customer Experience Solutions is praised for its user-friendly design and quick response times, making it a solid choice for mid-market companies. One user remarked, "Saves time, ease of use, user friendly, quick response," indicating its effectiveness in streamlining customer follow-up.
- G2 reviewers highlight that while Calendly has a slightly lower score in setup ease compared to Customer Experience Solutions, its overall user satisfaction remains high. Users appreciate the intuitive onboarding process, with one stating, "I love how effortless it is, removing friction from scheduling."
- Users report that both products offer strong support, but Customer Experience Solutions edges out slightly with higher ratings in quality of support. Reviewers noted, "System configuration is very simple," which reflects its commitment to helping users navigate the platform effectively.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Customer Experience Solutions
No pricing availableFree Trial
Calendly
Free Trial is available
Customer Experience Solutions
No trial information availableRatings
Meets Requirements
9.2
1,986
9.4
30
Ease of Use
9.4
2,015
9.4
30
Ease of Setup
9.1
872
9.7
17
Ease of Admin
9.1
681
9.3
17
Quality of Support
9.0
1,292
9.2
29
Has the product been a good partner in doing business?
9.3
627
9.5
17
Product Direction (% positive)
8.8
1,911
9.6
29
Features by Category
Platform Basics
9.0
415
Not enough data
9.4
478
Not enough data
Platform Content
9.2
470
Not enough data
9.3
469
Not enough data
8.9
413
Not enough data
9.6
436
Not enough data
9.2
477
Not enough data
Platform Performance
8.6
302
Not enough data
Feature Not Available
Not enough data
Platform
8.8
365
Not enough data
8.6
290
Not enough data
8.7
261
Not enough data
9.0
326
Not enough data
9.3
372
Not enough data
9.3
321
Not enough data
8.3
256
Not enough data
8.9
297
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
9.5
7
Not enough data
10.0
5
Not enough data
9.4
6
Not enough data
10.0
5
Hardware
Not enough data
9.0
7
Not enough data
Feature Not Available
Not enough data
8.8
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
38
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
Routing
8.6
35
Not enough data
8.3
33
Not enough data
8.3
32
Not enough data
9.0
38
Not enough data
Platform Operations
8.4
31
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.0
18
Not enough data
8.2
32
Not enough data
8.5
38
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.8
7
Feedback Analysis
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
222
Not enough data
8.9
224
Not enough data
Shared Calendar
9.1
230
Not enough data
8.9
231
Not enough data
Accessibility
8.5
212
Not enough data
Feature Not Available
Not enough data
Integration
9.1
232
Not enough data
8.6
219
Not enough data
8.8
226
Not enough data
Notifications
9.0
231
Not enough data
8.4
209
Not enough data
Generative AI
7.5
154
Not enough data
7.5
152
Not enough data
7.4
152
Not enough data
Agentic AI - Calendar
7.6
9
Not enough data
Notifications
9.3
580
9.4
8
9.0
521
9.3
7
9.4
587
9.4
8
Settings
9.3
587
9.0
5
9.3
597
9.3
7
9.2
583
8.9
6
Personalization
8.5
517
8.8
7
9.2
550
9.0
5
Integrations
9.0
524
9.3
5
9.0
449
8.7
5
8.0
337
Not enough data
8.7
454
Not enough data
8.9
473
9.2
8
Generative AI
7.2
201
Not enough data
7.0
202
Not enough data
6.7
198
Not enough data
6.6
194
Not enough data
6.6
194
Not enough data
Agentic AI - Online Appointment Scheduling
6.9
16
Not enough data
6.9
16
Not enough data
6.6
16
Not enough data
Integrations
8.1
361
Not enough data
9.2
508
Not enough data
9.1
490
Not enough data
8.6
404
Not enough data
7.7
345
Not enough data
Branding & Customizatio
9.0
504
Not enough data
9.2
496
Not enough data
8.7
407
Not enough data
Automatic Rules & Configurations
9.3
542
Not enough data
9.1
498
Not enough data
9.1
486
Not enough data
Agentic AI - Business Scheduling
7.0
29
Not enough data
7.4
29
Not enough data
Generative AI
Not enough data
8.9
6
Not enough data
8.3
6
Survey Management
Not enough data
8.2
11
Not enough data
8.5
10
Not enough data
9.5
11
Not enough data
8.2
11
Process Management
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
9.0
10
System Management
Not enough data
8.5
10
Not enough data
8.7
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
9.4
8
Not enough data
8.0
5
Not enough data
9.0
7
Categories
Categories
Shared Categories
Calendly and Customer Experience Solutions are categorized as Online Appointment Scheduling
Unique Categories
Calendly is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Interview Scheduling, and Calendar
Customer Experience Solutions is categorized as Feedback Analytics, Queue Management, Appointment Reminder, Digital Signage, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Customer Experience Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
8.9%
Marketing and Advertising
8.3%
Financial Services
6.3%
Education Management
5.8%
Other
58.7%
Information Technology and Services
31.3%
Banking
15.6%
Telecommunications
9.4%
Hospital & Health Care
9.4%
Individual & Family Services
6.3%
Other
28.1%
Alternatives
Discussions
Can a candidate recommend times?
3 Comments
VR
No, but they can choose from any time you have made available for the meeting type.Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
LW
It is so easy for the client to choose the time to suit them and check my availability easily - works like a dream.Read more
How do you use Calendly free?
3 Comments
LF
As with most subscription service platforms, there's a free level, but it's pretty limited in features/functionality. It is a good way to test out the...Read more
Customer Experience Solutions has no discussions with answers
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