# Caldera Forms, Ninja Forms vs CallRail Comparison

| | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 14 | 17 | 1,716 | 
| **Largest Market Segment** | Mid-Market (84.6% of reviews) | Small-Business (76.5% of reviews) | Small-Business (74.4% of reviews) | 
| **Entry Level Price** | $499 unlimited sites/year | Free | $55.00 Per Month | 

---
## Top Pros & Cons

### Caldera Forms

**Not enough data**

### Ninja Forms

**Not enough data**

### CallRail

Pros:
- Ease of Use (122 reviews)
- Features (109 reviews)

Cons:
- Missing Features (33 reviews)
- Integration Issues (30 reviews)

---
## Ratings Comparison
| Rating | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (13 reviews) | 9.3 (17 reviews) | 9.0 (1333 reviews) | 
  | **Ease of Use** | 8.5 (13 reviews) | 9.2 (17 reviews) | 9.0 (1348 reviews) | 
  | **Ease of Setup** | 8.1 (6 reviews) | 9.1 (9 reviews) | 9.0 (1097 reviews) | 
  | **Ease of Admin** | 8.1 (7 reviews) | 9.4 (8 reviews) | 9.1 (1023 reviews) | 
  | **Quality of Support** | 6.5 (8 reviews) | 9.0 (8 reviews) | 8.8 (1199 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (7 reviews) | 8.8 (7 reviews) | 9.2 (1007 reviews) | 
  | **Product Direction (% positive)** | 7.3 (13 reviews) | 8.6 (17 reviews) | 8.9 (1278 reviews) | 

---
## Pricing

### Caldera Forms

#### Entry-Level Pricing

Plan: Toolchest

Price: $499 unlimited sites/year

Description: currently $249.50 (50% off due to COVID-19), will renew annually at normal rate

Key Features:
- Includes all Toolbox and Toolbelt Features
- Priority Support
- Members

[Browse all 4 editions](https://www.g2.com/products/caldera-forms/pricing)

#### Free Trial

Yes

### Ninja Forms

#### Entry-Level Pricing

Plan: Ninja Forms Core

Price: Free

Description: Build complex forms in minutes with the most modern, user friendly, drag and drop form builder in WordPress!

Key Features:
- Drag and drop form builder
- 27+ field types
- Regular updates

[Browse all 5 editions](https://www.g2.com/products/ninja-forms/pricing)

#### Free Trial

Yes

### CallRail

#### Entry-Level Pricing

Plan: Lead Tracking

Price: $55.00 Per Month

Description: Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.

Key Features:
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis

[Browse all 4 editions](https://www.g2.com/products/callrail/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | N/A | N/A |

#### Lead Generation

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.8/10 | 8 |

#### Lead Facilitation

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Organization

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 10.0 (7 reviews) | 

#### Performance Analysis

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 9.0 (7 reviews) | 

#### Sales Analysis

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 9.0 (7 reviews) | 

#### Generative AI

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.4 (8 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.3 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.0 (5 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.4/10 | 230 |

#### Call Analytics

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.3 (189 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | Not enough data | 8.1 (138 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | Not enough data | 8.6 (168 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | Not enough data | 8.3 (171 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 8.3 (145 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | Not enough data | 8.2 (148 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.5 (34 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (16 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (15 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (15 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.3/10 | 97 |

#### Channels

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 8.7 (82 reviews) | 
| **Social** | Not enough data | Not enough data | Feature Not Available | 
| **Web Chat** | Not enough data | Not enough data | 7.6 (57 reviews) | 
| **Mobile SMS** | Not enough data | Not enough data | 7.9 (71 reviews) | 
| **Email** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 8.1 (21 reviews) | 

#### Functions

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.7 (68 reviews) | 
| **Session Queuing** | Not enough data | Not enough data | 8.6 (63 reviews) | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.4 (60 reviews) | 
| **Speech Analytics** | Not enough data | Not enough data | 8.2 (64 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | Feature Not Available | 
| **IVR** | Not enough data | Not enough data | 8.3 (61 reviews) | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.3 (58 reviews) | 
| **Persistent Data** | Not enough data | Not enough data | 8.1 (58 reviews) | 

#### Agentic AI - Contact Center

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.4 (70 reviews) | 
| **Administrator Access** | Not enough data | Not enough data | 8.9 (80 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.7 (82 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 8.7 (74 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | Feature Not Available | 

### Attribution

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 7.9/10 | 285 |

#### Attribution Modeling

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Single-Touch Attribution** | Not enough data | Not enough data | 8.7 (200 reviews) ✓ Verified | 
| **Multi-Touch Attribution** | Not enough data | Not enough data | 8.1 (172 reviews) ✓ Verified | 
| **Algorithmic Attribution** | Not enough data | Not enough data | 7.7 (140 reviews) ✓ Verified | 
| **Cross-Device Attribution** | Not enough data | Not enough data | 7.8 (148 reviews) ✓ Verified | 
| **Offline Attribution** | Not enough data | Not enough data | 8.1 (162 reviews) ✓ Verified | 
| **Custom Attribution** | Not enough data | Not enough data | 7.9 (144 reviews) ✓ Verified | 

#### Agentic AI - Attribution

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.8 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.7 (14 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.4 (11 reviews) | 

#### Marketing

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **B2B Attribution** | Not enough data | Not enough data | 8.0 (157 reviews) ✓ Verified | 
| **B2C Attribution** | Not enough data | Not enough data | 8.4 (164 reviews) ✓ Verified | 
| **Marketing Channels** | Not enough data | Not enough data | 8.7 (205 reviews) ✓ Verified | 
| **Integrations** | Not enough data | Not enough data | 8.6 (202 reviews) ✓ Verified | 

#### Reporting

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 8.6 (242 reviews) ✓ Verified | 
| **Data Visualizations** | Not enough data | Not enough data | 8.5 (229 reviews) ✓ Verified | 
| **Custom Reporting** | Not enough data | Not enough data | 8.1 (205 reviews) ✓ Verified | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.3/10 | 270 |

#### Lead Monitoring

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Features** | Not enough data | Not enough data | 8.5 (209 reviews) ✓ Verified | 
| **Performance** | Not enough data | Not enough data | 8.7 (219 reviews) ✓ Verified | 
| **Identification** | Not enough data | Not enough data | 8.4 (213 reviews) ✓ Verified | 

#### Agentic AI - Lead Capture

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (22 reviews) | 

#### Data Capture

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 8.3 (212 reviews) ✓ Verified | 
| **Websites** | Not enough data | Not enough data | 8.6 (212 reviews) ✓ Verified | 
| **Social Media** | Not enough data | Not enough data | 8.0 (175 reviews) ✓ Verified | 
| **Data** | Not enough data | Not enough data | 8.5 (214 reviews) ✓ Verified | 

#### Analytics

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 8.5 (206 reviews) ✓ Verified | 
| **Reporting** | Not enough data | Not enough data | 8.5 (229 reviews) ✓ Verified | 

#### Customization

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Forms** | Not enough data | Not enough data | 8.3 (168 reviews) ✓ Verified | 
| **Personalization** | Not enough data | Not enough data | 8.3 (174 reviews) ✓ Verified | 
| **Templates** | Not enough data | Not enough data | 7.8 (163 reviews) ✓ Verified | 
| **Integration** | Not enough data | Not enough data | 8.4 (201 reviews) ✓ Verified | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.9/10 | 12 |

#### Customization

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 9.2 (12 reviews) | 
| **Conditional Logic** | Not enough data | Not enough data | 8.2 (12 reviews) | 
| **Multi-page Forms** | Not enough data | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 9.2 (12 reviews) | 

#### Additional Functionality

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 9.4 (12 reviews) | 
| **Offline Capability** | Not enough data | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | Not enough data | 8.8 (12 reviews) | 
| **Payments** | Not enough data | Not enough data | Feature Not Available | 
| **Mobile Forms** | Not enough data | Not enough data | 8.9 (11 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 7.5/10 | 22 |

#### Generative AI

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 6.3 (8 reviews) | 
| **Notifications** | Not enough data | Not enough data | 7.0 (9 reviews) | 
| **Targeted Emails** | Not enough data | Not enough data | 6.9 (9 reviews) | 
| **In-App Messaging** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Co-Browsing** | Not enough data | Not enough data | 6.3 (8 reviews) | 

####  Internal Use

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 6.8 (22 reviews) | 
| **Conversation Archiving** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Lead Development** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Knowledge Base** | Not enough data | Not enough data | 8.9 (9 reviews) | 
| **Team Inbox ** | Not enough data | Not enough data | 6.7 (8 reviews) | 
| **Customer Profiles** | Not enough data | Not enough data | 7.6 (9 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.4/10 | 6 |

#### Voice Recognition - AI Voice Assistants

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Customizable speech** | Not enough data | Not enough data | 7.5 (6 reviews) | 
| **Multiple voice actions** | Not enough data | Not enough data | 8.3 (6 reviews) | 

#### Security and privacy - AI Voice Assistants

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 9.2 (6 reviews) | 

#### Compatibility - AI Voice Assistants

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 9.0 (5 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.2/10 | 43 |

#### Agentic AI - Outbound Call Tracking

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (10 reviews) | 

#### Calling

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 9.2 (43 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.7 (40 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.8 (42 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 8.5 (40 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.0 (9 reviews) | 

#### Contacts

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.5 (42 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.2 (43 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.6 (40 reviews) | 

#### Insights

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 8.1 (42 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 8.3 (42 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.5 (39 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 7.5 (36 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 7.8 (36 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 8.3 (10 reviews) | 

### Account-Based Execution

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | N/A | N/A |

#### Marketing Distribution

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | Not enough data | 
| **Personalized Messaging ** | Not enough data | Not enough data | Not enough data | 
| **Website Personalization ** | Not enough data | Not enough data | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | Not enough data | 
| **Digital Advertising** | Not enough data | Not enough data | Not enough data | 
| **Direct Mail** | Not enough data | Not enough data | Not enough data | 

#### Campaign Planning

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Strategy Mapping ** | Not enough data | Not enough data | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | Not enough data | 
| **Sales Activation** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Ad Network Integrations ** | Not enough data | Not enough data | Not enough data | 
| **Buyer Intent Data Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.4/10 | 698 |

#### Phone Number Management

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Local Phone Numbers** | Not enough data | Not enough data | 9.1 (575 reviews) | 
| **Toll-Free Numbers** | Not enough data | Not enough data | 8.8 (465 reviews) | 
| **Port Existing Numbers** | Not enough data | Not enough data | 8.4 (396 reviews) | 

#### Tracking

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Visitor & Keyword Tracking** | Not enough data | Not enough data | 8.7 (522 reviews) | 
| **Dynamic Number Insertion** | Not enough data | Not enough data | 8.9 (502 reviews) | 
| **Multi-Channel Call Attribution** | Not enough data | Not enough data | 8.7 (436 reviews) | 

#### Analytics

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Call Data** | Not enough data | Not enough data | 8.9 (565 reviews) | 
| **Call Recording** | Not enough data | Not enough data | 9.3 (558 reviews) | 
| **Advanced Reporting** | Not enough data | Not enough data | 8.5 (503 reviews) | 
| **Conversation Intelligence** | Not enough data | Not enough data | 8.3 (308 reviews) | 

#### Call Routing

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **IVR** | Not enough data | Not enough data | 8.1 (353 reviews) | 
| **Call Scheduling** | Not enough data | Not enough data | 8.0 (321 reviews) | 
| **Geo-Routing** | Not enough data | Not enough data | 7.9 (301 reviews) | 

#### Administration

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Martech Integrations** | Not enough data | Not enough data | 7.9 (266 reviews) | 
| **Privacy, Security, and Compliance** | Not enough data | Not enough data | 8.7 (304 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.8 (364 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.4 (53 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (57 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (54 reviews) | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Caldera Forms** | N/A | N/A |
| **Ninja Forms** | N/A | N/A |
| **CallRail** | 8.1/10 | 269 |

#### Marketing Operations

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **ROI Tracking** | Not enough data | Not enough data | 8.3 (199 reviews) | 
| **Data Collection** | Not enough data | Not enough data | 8.8 (215 reviews) | 
| **Customer Insights** | Not enough data | Not enough data | 8.4 (189 reviews) | 
| **Multi-User Access** | Not enough data | Not enough data | 8.9 (200 reviews) | 
| **Spend Management** | Not enough data | Not enough data | 7.8 (177 reviews) | 
| **White Label** | Not enough data | Not enough data | 7.6 (152 reviews) | 

#### Campaign Activity

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Campaign Insights** | Not enough data | Not enough data | 8.4 (199 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 8.5 (230 reviews) | 
| **Campaign Stickiness** | Not enough data | Not enough data | 7.8 (178 reviews) | 
| **Multichannel Tracking** | Not enough data | Not enough data | 8.3 (197 reviews) | 
| **Brand Optimization** | Not enough data | Not enough data | Feature Not Available | 
| **Predictive Analytics** | Not enough data | Not enough data | 7.6 (76 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (25 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)



**Unique to CallRail (10):** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Attribution Software](https://www.g2.com/categories/attribution), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Contact Center Software](https://www.g2.com/categories/contact-center), [Live Chat Software](https://www.g2.com/categories/live-chat)


---
## Reviewer Demographics

### By Company Size

| Segment | Caldera Forms | Ninja Forms | CallRail | 
|---|---|---|---|
| **Small-Business** | 15.4% | 76.5% | 74.4% | 
| **Mid-Market** | 84.6% | 23.5% | 22.2% | 
| **Enterprise** | 0% | 0% | 3.4% | 

### By Industry

#### Caldera Forms

- **Automotive:** 38.5%
- **Industrial Automation:** 30.8%
- **Marketing and Advertising:** 7.7%
- **Leisure, Travel & Tourism:** 7.7%
- **Internet:** 7.7%
- **Commercial Real Estate:** 7.7%

#### Ninja Forms

- **Marketing and Advertising:** 29.4%
- **Education Management:** 11.8%
- **Design:** 11.8%
- **Apparel & Fashion:** 11.8%
- **Oil & Energy:** 5.9%
- **Non-Profit Organization Management:** 5.9%
- **Insurance:** 5.9%
- **Information Technology and Services:** 5.9%
- **Facilities Services:** 5.9%
- **E-Learning:** 5.9%

#### CallRail

- **Marketing and Advertising:** 35.1%
- **Real Estate:** 8.3%
- **Construction:** 7.2%
- **Hospital & Health Care:** 4.1%
- **Consumer Services:** 3.7%
- **Legal Services:** 3.5%
- **Internet:** 2.9%
- **Health, Wellness and Fitness:** 2.7%
- **Law Practice:** 2.4%
- **Automotive:** 2.4%
- **Other:** 27.7%

---
## Alternatives

### Alternatives to Caldera Forms

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5244 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3073 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14704 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12703 reviews)

### Alternatives to Ninja Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5244 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23555 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14704 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)

### Alternatives to CallRail

- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (308 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1599 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1372 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6672 reviews)

---
## Top Discussions

### Caldera Forms

No discussions available for this product.

### Ninja Forms

No discussions available for this product.

### CallRail

- Title: [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) — 2 comments
  > **Top comment:** "No - there is a monthly subscription."
- Title: [What is CallRail used for?](https://www.g2.com/discussions/what-is-callrail-used-for) — 2 comments
  > **Top comment:** "CallRail is mainly used for call tracking. However, it is also used for form tracking, managing leads from chat, sms, and calls. "
- Title: [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) — 1 comment
  > **Top comment:** "1. Click the My Account Icon in the top left. 
2. Click Account Settings.
3. Scroll down to the Account Billing tab scroll down to the Plans & Payment..."
- Title: [Are there any alternatives to CallRail that offer Phone, Live Chat, and Form Tracking?](https://www.g2.com/discussions/are-there-any-alternatives-to-callrail-that-offer-phone-live-chat-and-form-tracking) — 1 comment, 1 upvote
  > **Top comment:** "Yes, WhatConverts is a lead tracking and reporting platform that tracks calls, forms, chat and transactions"
- Title: [How do I check my text messages to my tracking numbers ?](https://www.g2.com/discussions/how-do-i-check-my-text-messages-to-my-tracking-numbers) — 1 comment, 1 upvote
  > **Top comment:** "Text messages arrive via email and previously we’re available in the Lead Center. However, with new pricing texting isn’t available in the basic plan. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/caldera-forms-vs-ninja-forms-vs-callrail)