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At a Glance
Market Segments
Mid-Market (84.6% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$499 unlimited sites/year
Free
Caldera Forms
Star Rating
(14)4.5 out of 5
Market Segments
Mid-Market (84.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$499 unlimited sites/year
Browse all 4 pricing plansJotform
Star Rating
(4,450)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in ease of use with a score of 9.2, making it a preferred choice for those who prioritize a user-friendly interface. In contrast, Caldera Forms has a lower score of 8.5, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Jotform's quality of support is rated at 8.8, indicating a strong customer service experience. Conversely, users on G2 note that Caldera Forms has a significantly lower support rating of 6.5, which some find disappointing when seeking assistance.
- G2 users highlight Jotform's extensive template library and customization options, scoring 8.8 for templates and 9.0 for custom fields. Users report that Caldera Forms, while offering customization, does not match the breadth of options available in Jotform, which can limit flexibility for some users.
- Reviewers say that Jotform's mobile forms feature is highly rated at 8.9, allowing for seamless data collection on-the-go. In contrast, Caldera Forms' offline capability is rated lower at 7.8, which some users mention can hinder functionality in areas with poor internet connectivity.
- Users report that Jotform's event creation feature scores 8.9, making it a robust tool for managing registrations and ticketing. Meanwhile, Caldera Forms lacks similar comprehensive event management features, which some reviewers mention as a drawback for event-focused users.
- Reviewers mention that Jotform's payment processing capabilities are rated at 8.0, providing a reliable solution for transactions. In comparison, Caldera Forms does not offer the same level of integration with payment gateways, which users say can be a limitation for businesses needing e-commerce functionality.
Pricing
Entry-Level Pricing
Caldera Forms
Toolchest
$499
unlimited sites/year
currently $249.50 (50% off due to COVID-19), will renew annually at normal rate
- Includes all Toolbox and Toolbelt Features
- Priority Support
- Members
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Caldera Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
9.1
13
9.1
3,590
Ease of Use
8.5
13
9.2
3,663
Ease of Setup
8.1
6
9.1
2,788
Ease of Admin
8.1
7
9.1
2,415
Quality of Support
6.5
8
8.8
2,836
Has the product been a good partner in doing business?
9.8
7
9.2
2,307
Product Direction (% positive)
7.3
13
9.3
3,578
Features by Category
Registration
Not enough data
9.0
745
Not enough data
9.1
761
Not enough data
8.0
646
Not enough data
7.9
620
Not enough data
8.2
623
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
54
Not enough data
8.6
55
Not enough data
7.8
53
Agentic AI - Lead Capture
Not enough data
7.6
47
Not enough data
7.5
46
Data Capture
Not enough data
8.2
53
Not enough data
8.6
53
Not enough data
7.8
51
Not enough data
8.4
52
Analytics
Not enough data
8.6
53
Not enough data
8.3
53
Customization
Not enough data
9.0
56
Not enough data
8.9
54
Not enough data
8.8
53
Not enough data
8.7
53
Survey Management
Not enough data
9.3
1158
Not enough data
9.3
1180
Not enough data
8.8
1125
Not enough data
9.0
1081
Survey Customization
Not enough data
8.6
1004
Not enough data
8.6
1050
Not enough data
8.3
942
Not enough data
8.0
848
Survey Insights
Not enough data
8.6
1083
Not enough data
7.9
836
Not enough data
8.8
1082
Not enough data
8.5
1011
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
123
Notifications
Not enough data
8.6
41
Not enough data
8.3
40
Not enough data
8.5
40
Settings
Not enough data
8.1
41
Not enough data
8.5
41
Not enough data
8.1
41
Personalization
Not enough data
8.9
40
Not enough data
8.7
35
Integrations
Not enough data
7.5
37
Not enough data
8.6
38
Not enough data
7.9
37
Not enough data
7.0
36
Not enough data
7.3
36
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.2
33
Not enough data
7.3
33
Not enough data
7.6
33
Customization
Not enough data
8.9
2086
Not enough data
8.8
1998
Not enough data
9.0
2004
Not enough data
8.7
2131
Additional Functionality
Not enough data
8.8
1926
Not enough data
7.7
1674
Not enough data
8.9
2009
Not enough data
8.0
1674
Not enough data
8.9
1987
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
871
Not enough data
8.1
782
Not enough data
8.0
746
Not enough data
8.6
810
Not enough data
9.1
851
Not enough data
8.8
807
Not enough data
8.7
834
Not enough data
8.7
825
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
871
Not enough data
8.1
782
Not enough data
8.0
746
Not enough data
8.6
810
Not enough data
9.1
851
Not enough data
8.8
807
Not enough data
8.7
834
Not enough data
8.7
825
Categories
Categories
Shared Categories
Caldera Forms and Jotform are categorized as Online Form Builder
Unique Categories
Caldera Forms has no unique categories
Reviews
Reviewers' Company Size
Caldera Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
38.5%
Industrial Automation
30.8%
Marketing and Advertising
7.7%
Leisure, Travel & Tourism
7.7%
Internet
7.7%
Other
7.7%
Non-Profit Organization Management
9.6%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Discussions
Caldera Forms has no discussions with answers
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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