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Compare Calabrio ONE and UiPath Agentic Automation 
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At a Glance
Market Segments
Mid-Market (55.5% of reviews)
Enterprise (47.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Calabrio ONE
Star Rating
(377)4.5 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Calabrio ONEUiPath Agentic Automation
Star Rating
(7,252)4.6 out of 5
Market Segments
Enterprise (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about UiPath Agentic AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UiPath Agentic Automation excels in automating complex processes, with users praising its ability to handle unpredictable tasks. One user highlighted the integration of Generative AI, allowing agents to achieve goals without strict scripting, which significantly enhances workflow efficiency.
- Users say that Calabrio ONE stands out for its user-friendly interface, making it easy to check daily schedules and manage tasks. Reviewers appreciate how this simplicity helps them adhere to their plotted schedules, which is crucial for effective workforce management.
- According to verified reviews, UiPath Agentic Automation has a strong reputation for evolving with business needs, with users noting that it has introduced new features that make automation seamless and scalable over the years. This adaptability is a key factor for organizations looking to stay competitive.
- Reviewers mention that Calabrio ONE provides high accuracy in workforce management, which instills confidence in its reporting capabilities. Users have found it particularly effective for adherence tracking, making it a reliable tool for call center operations.
- G2 reviewers highlight that while both products offer solid support, Calabrio ONE receives slightly higher marks for its quality of support. Users have noted that the initial setup process for Calabrio was straightforward, making it easier to get started compared to other solutions.
- Users report that UiPath Agentic Automation's ability to analyze unstructured data and make autonomous decisions is a game changer for businesses. This feature allows organizations to automate processes that were previously deemed too complex, showcasing its advanced capabilities in the automation landscape.
Pricing
Entry-Level Pricing
Calabrio ONE
No pricing availableUiPath Agentic Automation
No pricing availableFree Trial
Calabrio ONE
No trial information availableUiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.8
302
9.1
4,607
Ease of Use
9.0
310
9.1
5,086
Ease of Setup
8.6
217
8.6
2,194
Ease of Admin
8.5
142
8.5
1,580
Quality of Support
9.0
286
8.8
4,402
Has the product been a good partner in doing business?
8.8
143
8.8
1,526
Product Direction (% positive)
9.1
298
9.5
4,531
Features by Category
Automation Building
Not enough data
9.1
3337
|
Verified
Not enough data
8.9
3342
|
Verified
Not enough data
8.8
3237
|
Verified
Not enough data
8.9
3294
|
Verified
Not enough data
8.9
3190
|
Verified
Not enough data
9.3
1514
|
Verified
Bot Management & Execution
Not enough data
9.1
3190
|
Verified
Not enough data
9.0
3198
|
Verified
Not enough data
9.0
3189
|
Verified
Not enough data
8.9
3029
|
Verified
Not enough data
9.1
1481
|
Verified
Not enough data
9.2
1479
|
Verified
Intelligent Automation
Not enough data
9.0
1445
Not enough data
9.0
1386
|
Verified
Not enough data
8.9
1328
Agentic AI - Robotic Process Automation (RPA)
Not enough data
8.5
86
Not enough data
8.3
83
Not enough data
8.3
85
Not enough data
8.4
85
Not enough data
8.3
81
Not enough data
8.2
84
Not enough data
8.2
80
Quality Assurance
9.3
75
Not enough data
8.9
74
Not enough data
9.0
76
Not enough data
Engagement
8.7
77
Not enough data
9.2
75
Not enough data
9.1
73
Not enough data
Performance
8.6
69
Not enough data
9.2
75
Not enough data
Generative AI
9.3
23
Not enough data
9.1
23
Not enough data
Workforce Management
9.1
146
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
9.2
148
|
Verified
Not enough data
8.8
140
|
Verified
Not enough data
8.3
137
Not enough data
Administration
8.7
145
|
Verified
Not enough data
8.9
145
|
Verified
Not enough data
8.7
149
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
8.8
145
|
Verified
Not enough data
Development
Not enough data
8.3
59
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
8.3
16
Management
Not enough data
8.6
16
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
8.7
15
Security
Not enough data
8.9
16
Not enough data
8.8
16
Not enough data
9.0
16
Integration Options
Not enough data
8.6
15
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
7.3
13
Deployment
Not enough data
8.8
14
Not enough data
9.0
13
Feedback Management
8.6
23
Not enough data
8.5
23
Not enough data
8.5
26
Not enough data
Feedback Analysis
8.3
23
Not enough data
7.2
23
Not enough data
7.6
20
Not enough data
Feedback Sources
8.5
16
Not enough data
8.2
17
Not enough data
8.1
14
Not enough data
8.1
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.4
201
Not enough data
9.4
202
Not enough data
9.5
198
Not enough data
9.4
202
Process Analysis
Not enough data
9.4
201
Not enough data
9.4
199
Not enough data
9.4
200
Automation
Not enough data
9.7
200
Not enough data
9.6
198
Generative AI
Not enough data
8.8
23
Agentic AI - Process Mining
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
7.5
10
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.7
11
Functionality
Not enough data
9.2
124
Not enough data
9.2
120
Not enough data
9.2
121
Not enough data
9.2
119
Automation
Not enough data
9.3
123
Not enough data
9.2
119
Not enough data
9.2
120
Agentic AI - Automation Testing
Not enough data
8.7
21
Not enough data
8.4
21
Not enough data
8.2
21
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
8.6
85
Not enough data
8.6
85
Data Extraction
Not enough data
8.7
85
Not enough data
8.7
85
Data Validation
Not enough data
8.5
85
Workflow Automation
Not enough data
8.8
83
Not enough data
8.9
85
Document Management
Not enough data
8.7
84
Not enough data
8.5
84
Machine Learning
Not enough data
8.3
83
Natural Language Processing
Not enough data
8.3
83
Semantic Analysis
Not enough data
8.4
81
Data Integration
Not enough data
8.8
83
Security
Not enough data
8.9
85
Not enough data
8.9
83
Customization - AI Agent Builders
Not enough data
8.5
52
Not enough data
8.3
51
Not enough data
8.5
49
Functionality - AI Agent Builders
Not enough data
7.9
51
Not enough data
8.5
51
Not enough data
8.3
51
Not enough data
8.4
51
Data and Analytics - AI Agent Builders
Not enough data
8.5
50
Not enough data
8.5
51
Not enough data
8.5
51
Integration - AI Agent Builders
Not enough data
8.9
52
Not enough data
8.6
52
Not enough data
8.5
51
Not enough data
8.4
51
Workflow Design & Orchestration
Not enough data
8.7
21
Not enough data
8.5
22
Integrations & Connectivity
Not enough data
8.3
20
Not enough data
8.4
22
Automation Execution & Intelligence
Not enough data
8.6
22
Not enough data
8.6
21
Development & Customization
Not enough data
8.5
21
Not enough data
8.6
21
Governance & Security
Not enough data
8.5
22
Not enough data
8.8
21
Reporting & Analytics
Not enough data
8.6
22
Not enough data
8.2
22
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
8.5
17
Not enough data
8.5
17
Not enough data
8.5
16
Not enough data
8.4
15
Not enough data
8.2
16
Not enough data
8.2
15
Generation and Interpretation - AI App Builder
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generated Application Quality - AI App Builder
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
9.0
30
Not enough data
8.6
30
Not enough data
8.5
32
Not enough data
8.6
31
Not enough data
8.5
32
Not enough data
8.4
31
Performance Optimization & Analytics - AI Orchestration
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.6
31
Governance & Compliance Controls - AI Orchestration
Not enough data
8.8
28
Not enough data
8.9
31
Not enough data
9.3
29
Not enough data
8.9
30
Not enough data
9.0
29
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
9.3
652
Not enough data
9.2
656
Not enough data
9.2
629
Not enough data
9.3
649
Not enough data
9.5
669
Data Control
Not enough data
9.3
643
Not enough data
9.3
643
Not enough data
9.3
643
Publishing
Not enough data
9.4
654
Not enough data
9.4
659
Not enough data
9.5
650
Agentic AI - Low-Code Development Platforms
Not enough data
8.3
25
Not enough data
8.3
23
Not enough data
8.3
23
Platform
8.5
75
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
8.9
75
Not enough data
9.1
77
Not enough data
8.4
77
Not enough data
8.6
75
Not enough data
8.3
75
Not enough data
Workforce Management Platform Features
8.9
82
Not enough data
9.1
87
Not enough data
9.1
86
Not enough data
9.0
85
Not enough data
8.8
78
Not enough data
8.6
80
Not enough data
8.9
85
Not enough data
8.8
83
Not enough data
8.2
82
Not enough data
7.9
77
Not enough data
Categories
Categories
Shared Categories
Calabrio ONE and UiPath Agentic Automation are categorized as SAP Store
Unique Categories
Calabrio ONE is categorized as Feedback Analytics, Contact Center Quality Assurance, Speech Analytics, Contact Center Workforce, and Workforce Management
UiPath Agentic Automation is categorized as AI Agent Builders, AI Orchestration, Automation Testing, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Process Mining, AI App Builder, AI Software Testing Tools, Business Automation Platforms (BAPs), iPaaS, and Low-Code Development Platforms
Reviews
Reviewers' Company Size
Calabrio ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UiPath Agentic Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
13.0%
Hospital & Health Care
11.6%
Financial Services
11.0%
Telecommunications
6.8%
Information Technology and Services
6.5%
Other
51.0%
Information Technology and Services
26.6%
Computer Software
9.5%
Financial Services
6.4%
Pharmaceuticals
3.7%
Telecommunications
3.7%
Other
50.2%
Alternatives
Discussions
What is calabrio one smart desktop?
1 Comment
SK
It gives access to supervisors/managers to view agents screen activity, Eg:what agents see on their actual desktop/monitor.Read more
What is calabrio WFM?
1 Comment
MC
Calabrio WFM enables your organization, through its core functionality, to plan and manage your operations through advanced forecasting, dynamic scheduling...Read more
Calabrio ONE has no more discussions with answers
Is it possible to integrate UIPath with any other software?
24 Comments
AD
Yes UI path integrates with another Application interfacing elements are triggers and user actionsRead more
What is the best way to learn more instead of just watching video tutorials?
8 Comments
SP
You have to practice more and more .Read more
How much accurate is OCR
7 Comments
DH
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more
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