# CAKE POS vs Upserve Comparison

| | CAKE POS | Upserve | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 39 | 90 | 
| **Largest Market Segment** | Small-Business (87.2% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | Contact Us | $99 per month | 

---
## Top Pros & Cons

### CAKE POS

Pros:
- Cloud Hosting (1 reviews)
- Customer Support (1 reviews)

Cons:
- Unfriendly Interface (1 reviews)

### Upserve

**Not enough data**

---
## Ratings Comparison
| Rating | CAKE POS | Upserve | 
|---|---|---|
  | **Meets Requirements** | 9.0 (31 reviews) | 8.2 (76 reviews) | 
  | **Ease of Use** | 9.7 (32 reviews) | 8.9 (76 reviews) | 
  | **Ease of Setup** | 8.5 (25 reviews) | 8.5 (54 reviews) | 
  | **Ease of Admin** | 9.4 (24 reviews) | 8.5 (54 reviews) | 
  | **Quality of Support** | 9.5 (32 reviews) | 7.6 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (24 reviews) | 8.1 (54 reviews) | 
  | **Product Direction (% positive)** | 8.9 (32 reviews) | 6.9 (76 reviews) | 

---
## Pricing

### CAKE POS

#### Entry-Level Pricing

Plan: CAKE Core

Price: Contact Us

Description: For single-location restaurants that want essentials supported for life.

Key Features:
- $0 Down. No Bill. Ever.
- POS terminal with payment processing 
- Reporting and analytics

[Browse all 3 editions](https://www.g2.com/products/cake-pos/pricing)

#### Free Trial

No

### Upserve

#### Entry-Level Pricing

Plan: One Terminal

Price: $99 per month

Key Features:
- Menu Consultation and guided onboarding and installation
- Upserve Core Platform with Upserve Payments
- Guest Insights

[Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | 8.7/10 | 21 |
| **Upserve** | 8.6/10 | 30 |

#### Administration

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Menu Building** | 8.8 (20 reviews) | 8.4 (26 reviews) | 
| **Inventory Management** | 7.1 (13 reviews) | 7.5 (19 reviews) | 
| **Employee Scheduling** | 8.0 (11 reviews) | 7.8 (9 reviews) | 
| **Accounting** | 9.0 (14 reviews) | 9.2 (19 reviews) | 
| **Reporting & Analytics** | 8.9 (21 reviews) | 9.6 (27 reviews) | 
| **Loyalty Management** | 9.0 (8 reviews) | 8.1 (14 reviews) | 

#### Meal Service

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Payment Gateway** | 9.1 (20 reviews) | 9.0 (27 reviews) | 
| **Table Management** | 9.2 (13 reviews) | 8.8 (23 reviews) | 
| **Check Adjustment** | 9.0 (18 reviews) | 8.8 (26 reviews) | 
| **Kitchen Tickets** | 8.9 (20 reviews) | 8.9 (26 reviews) | 
| **Takeout & Delivery** | 8.6 (17 reviews) | 8.3 (19 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Upserve** | 9.2/10 | 18 |

#### Platform Basics

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (11 reviews) | 
| **Interoperability** | Not enough data | 9.0 (7 reviews) | 

#### Back Office

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Accounting** | Not enough data | 9.4 (11 reviews) | 
| **Employee Management** | Not enough data | 9.7 (11 reviews) | 
| **Analytics** | Not enough data | 9.2 (14 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (9 reviews) | 

#### Front of Office

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **POS** | Not enough data | 9.6 (17 reviews) | 
| **Table Management** | Not enough data | 9.4 (13 reviews) | 
| **Kitchen Ticketing** | Not enough data | 9.2 (16 reviews) | 
| **Reservations** | Not enough data | Not enough data | 

#### Platform Data

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Dashboard** | Not enough data | 9.6 (12 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CAKE POS | Upserve | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


**Unique to Upserve (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


---
## Reviewer Demographics

### By Company Size

| Segment | CAKE POS | Upserve | 
|---|---|---|
| **Small-Business** | 87.2% | 77.3% | 
| **Mid-Market** | 12.8% | 17.0% | 
| **Enterprise** | 0% | 5.7% | 

### By Industry

#### CAKE POS

- **Restaurants:** 69.2%
- **Food & Beverages:** 20.5%
- **Management Consulting:** 2.6%
- **Hospitality:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Computer Games:** 2.6%

#### Upserve

- **Food & Beverages:** 37.5%
- **Restaurants:** 31.8%
- **Hospitality:** 12.5%
- **Retail:** 4.5%
- **Wine and Spirits:** 3.4%
- **Entertainment:** 2.3%
- **Music:** 1.1%
- **Mental Health Care:** 1.1%
- **Marketing and Advertising:** 1.1%
- **Investment Management:** 1.1%
- **Other:** 3.4%

---
## Alternatives

### Alternatives to CAKE POS

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1260 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

### Alternatives to Upserve

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1260 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (381 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Lavu](https://www.g2.com/products/lavu/reviews) — 3.8/5 stars (104 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

---
## Top Discussions

### CAKE POS

- Title: [Is Cake compatible with ADP software?](https://www.g2.com/discussions/13383-is-cake-compatible-with-adp-software) — 1 comment, 1 upvote
  > **Top comment:** "We do not currently have a partnership with ADP, so not direct integration. However, you should be able to pull the Excel file from our Payroll Report and..."
- Title: [When will you be offering an app instead of a website for logging into the account?](https://www.g2.com/discussions/13111-when-will-you-be-offering-an-app-instead-of-a-website-for-logging-into-the-account) — 1 comment, 1 upvote
  > **Top comment:** "There are no plans as of yet, but we are working to make the website fully mobile compatible."

### Upserve

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cake-pos-vs-upserve-2019-05-21)