# Cacoo vs SmartDraw Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Cacoo excels in user-friendliness, with many users highlighting its intuitive interface that makes it easy to create various diagrams like flowcharts and mind maps. This is particularly beneficial for teams looking for a collaborative tool that simplifies complex visualizations.
- **Users say** SmartDraw offers a straightforward experience, with helpful templates and a drag-and-drop interface that makes building diagrams hassle-free. This ease of use is a significant advantage for those who want to quickly generate visuals without a steep learning curve.
- **According to verified reviews** , Cacoo shines in real-time collaboration features, allowing teams to co-create diagrams seamlessly. Users appreciate how effortlessly they can work together, which is essential for projects requiring input from multiple stakeholders.
- **Reviewers mention** that SmartDraw's brainstorming and ideation tools are particularly effective, helping users form conceptual models before diving into detailed work. This feature is praised for enhancing productivity and ensuring that teams are aligned from the start.
- **G2 reviewers highlight** that while Cacoo has a free entry-level option, SmartDraw's pricing is more structured, starting at $7.95. This could be a deciding factor for small businesses weighing budget constraints against the features offered.
- **Users report** that SmartDraw has a stronger support system, with higher ratings for quality of support and overall partnership satisfaction. This can be crucial for businesses that require reliable assistance and guidance as they implement the software into their workflows.



| | Cacoo | SmartDraw | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 233 | 383 | 
| **Largest Market Segment** | Small-Business (59.1% of reviews) | Small-Business (44.3% of reviews) | 
| **Entry Level Price** | Free | $7.95 Per Month | 

---
## Top Pros & Cons

### Cacoo

Pros:
- Templates (9 reviews)
- Ease of Use (7 reviews)

Cons:
- Limited Features (7 reviews)
- Missing Features (4 reviews)

### SmartDraw

Pros:
- Ease of Use (45 reviews)
- Simple (20 reviews)

Cons:
- Learning Curve (8 reviews)
- Limited Features (6 reviews)

---
## Ratings Comparison
| Rating | Cacoo | SmartDraw | 
|---|---|---|
  | **Meets Requirements** | 8.8 (215 reviews) | 8.8 (290 reviews) | 
  | **Ease of Use** | 9.1 (218 reviews) | 8.8 (296 reviews) | 
  | **Ease of Setup** | 9.2 (97 reviews) | 9.2 (166 reviews) | 
  | **Ease of Admin** | 8.8 (70 reviews) | 9.3 (101 reviews) | 
  | **Quality of Support** | 8.5 (131 reviews) | 9.1 (242 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (50 reviews) | 9.5 (95 reviews) | 
  | **Product Direction (% positive)** | 8.4 (213 reviews) | 8.6 (275 reviews) | 

---
## Pricing

### Cacoo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For small projects
Unlimited users

Key Features:
- Unlimited users
- 6 sheets
- Templates & shapes

[Browse all 4 editions](https://www.g2.com/products/cacoo/pricing)

#### Free Trial

Yes

### SmartDraw

#### Entry-Level Pricing

Plan: Individual

Price: $7.95 Per Month

Description: Paid annually. 

Key Features:
- Best in class diagramming
- Whiteboarding
- Data visualization

[Browse all 3 editions](https://www.g2.com/products/smartdraw/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **SmartDraw** | N/A | N/A |

#### Communication

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **SmartDraw** | 8.5/10 | 111 |

#### Logistics

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (75 reviews) | 
| **Analytics** | Not enough data | Feature Not Available | 
| **Export** | Not enough data | 8.3 (89 reviews) | 
| **Upload** | Not enough data | 8.5 (83 reviews) | 
| **Employee Directory** | Not enough data | Feature Not Available | 

#### Editing & Design

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Drag-and-Drop** | Not enough data | 9.0 (93 reviews) | 
| **Update** | Not enough data | 8.8 (82 reviews) | 
| **Customize** | Not enough data | 8.8 (86 reviews) | 
| **Details** | Not enough data | 9.1 (89 reviews) | 
| **Restructure** | Not enough data | 9.0 (77 reviews) | 

#### Agentic AI - Org Chart

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.1 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (17 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | N/A | N/A |
| **SmartDraw** | N/A | N/A |

#### Design Tools

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Drawing** | 9.3 (5 reviews) | Not enough data | 
| **Marker Colors** | 9.7 (5 reviews) | Not enough data | 
| **Mind Mapping** | 9.3 (5 reviews) | Not enough data | 
| **Templates** | 9.0 (5 reviews) | Not enough data | 
| **Drag-and-Drop** | 8.0 (5 reviews) | Not enough data | 

#### Communication Tools

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Voting** | 7.7 (5 reviews) | Not enough data | 
| **Commenting** | 8.0 (5 reviews) | Not enough data | 

#### Integrations

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **CMS Integrations** | 8.3 (5 reviews) | Not enough data | 
| **Sharing** | 9.3 (5 reviews) | Not enough data | 

#### Software Offering

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **In-Browser** | 9.3 (5 reviews) | Not enough data | 
| **Desktop App** | 9.0 (5 reviews) | Not enough data | 
| **Mobile App** | 7.7 (5 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | 8.6/10 | 12 |
| **SmartDraw** | 8.7/10 | 69 |

#### Collaboration

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Integrated Communications** | 8.8 (11 reviews) | 8.6 (47 reviews) | 
| **Native Communications** | 8.0 (11 reviews) | 8.5 (45 reviews) | 
| **Board Overview** | 8.2 (10 reviews) | 8.7 (54 reviews) | 
| **Screen Sharing** | 9.2 (11 reviews) | 8.4 (45 reviews) | 

#### Hardware

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Required Hardware** | 8.6 (11 reviews) | 8.3 (53 reviews) | 
| **Bring Your Own Device** | 8.9 (11 reviews) | 9.3 (54 reviews) | 

####  Security

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Permissions** | 8.9 (11 reviews) | 8.8 (53 reviews) | 
| **Single Sign-On (SSO)** | 8.8 (10 reviews) | 8.9 (50 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (14 reviews) | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Cacoo** | 9.0/10 | 9 |
| **SmartDraw** | N/A | N/A |

#### Platform Basics

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Importing Abilities** | 8.9 (9 reviews) | Not enough data | 
| **Content Design Tools** | 9.6 (9 reviews) | Not enough data | 
| **Framework Libraries** | 9.3 (9 reviews) | Not enough data | 
| **Outlining Tools** | 9.4 (9 reviews) | Not enough data | 
| **Mockup Creations** | 9.4 (9 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Cacoo | SmartDraw | 
|---|---|---|
| **Collaboration Software Integration** | 8.1 (8 reviews) | Not enough data | 
| **Feedback Communication** | 8.3 (8 reviews) | Not enough data | 
| **Exporting Capabilities** | 9.4 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)

**Unique to Cacoo (2):** [Wireframing Software](https://www.g2.com/categories/wireframing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard)

**Unique to SmartDraw (2):** [Sketching Software](https://www.g2.com/categories/sketching), [Org Chart Software](https://www.g2.com/categories/org-chart)


---
## Reviewer Demographics

### By Company Size

| Segment | Cacoo | SmartDraw | 
|---|---|---|
| **Small-Business** | 59.1% | 44.3% | 
| **Mid-Market** | 26.7% | 37.2% | 
| **Enterprise** | 14.2% | 18.6% | 

### By Industry

#### Cacoo

- **Computer Software:** 23.1%
- **Information Technology and Services:** 11.6%
- **Marketing and Advertising:** 5.8%
- **Higher Education:** 3.6%
- **Education Management:** 3.1%
- **Consulting:** 2.7%
- **Program Development:** 2.7%
- **Computer & Network Security:** 2.2%
- **Research:** 2.2%
- **Design:** 2.2%
- **Other:** 40.9%

#### SmartDraw

- **Construction:** 7.8%
- **Information Technology and Services:** 6.7%
- **Non-Profit Organization Management:** 4.2%
- **Government Administration:** 3.6%
- **Veterinary:** 3.3%
- **Computer Software:** 3.3%
- **Financial Services:** 3.1%
- **Design:** 3.1%
- **Architecture & Planning:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Other:** 59.3%

---
## Alternatives

### Alternatives to Cacoo

- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1389 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (445 reviews)
- [Figma](https://www.g2.com/products/figma/reviews) — 4.7/5 stars (1547 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [Balsamiq](https://www.g2.com/products/balsamiq/reviews) — 4.2/5 stars (500 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)

### Alternatives to SmartDraw

- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1389 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [SketchUp](https://www.g2.com/products/sketchup/reviews) — 4.5/5 stars (1324 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (445 reviews)
- [Wondershare EdrawMax](https://www.g2.com/products/wondershare-edrawmax/reviews) — 4.5/5 stars (140 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [Sift](https://www.g2.com/products/sift-sift/reviews) — 4.8/5 stars (492 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)

---
## Top Discussions

### Cacoo

- Title: [Where can I see gallery or videos with examples ?](https://www.g2.com/discussions/13550-where-can-i-see-gallery-or-videos-with-examples) — 2 comments, 1 upvote
  > **Top comment:** "Hi,

You can find tutorials in this link

https://cacoo.com/resources/tutorials/

greetings"
- Title: [What is Cacoo used for?](https://www.g2.com/discussions/what-is-cacoo-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How do I make an online flow chart?](https://www.g2.com/discussions/how-do-i-make-an-online-flow-chart) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo for making online flowcharts and much more. Please read the following article where you will find details about how to create..."
- Title: [How can I make an online architecture diagram?](https://www.g2.com/discussions/how-can-i-make-an-online-architecture-diagram) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo for making online architecture diagrams  and much more. Please read the following article where you will find details about how to..."
- Title: [How do you make a beautiful diagram?](https://www.g2.com/discussions/how-do-you-make-a-beautiful-diagram) — 1 comment *(includes official response)*
  > **Top comment:** "Hello, you can use Cacoo to make  beautiful diagrams and much more. Cacoo has more than 100 pre-made templates and shapes that you can use to make diagrams...."

### SmartDraw

- Title: [How do I download SmartDraw for free?](https://www.g2.com/discussions/how-do-i-download-smartdraw-for-free) — 1 comment *(includes official response)*
  > **Top comment:** "Feel free to start a trial at www.smartdraw.com, there is nothing to download. "
- Title: [How much is SmartDraw for Mac?](https://www.g2.com/discussions/how-much-is-smartdraw-for-mac) — 1 comment *(includes official response)*
  > **Top comment:** "Hello! SmartDraw is priced at $119.40 per year. You can start a free trial at www.smartdraw.com to see if you like it. Cheers!"
- Title: [Is SmartDraw legit?](https://www.g2.com/discussions/is-smartdraw-legit) — 1 comment
  > **Top comment:** "Yes"
- Title: [How do I increase the font in the boxes for the information in there to be legible](https://www.g2.com/discussions/how-do-i-increase-the-font-in-the-boxes-for-the-information-in-there-to-be-legible) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is a font option on the home tab. You can select the text or box with text first, then adjust the font size."
- Title: [What is SmartDraw used for?](https://www.g2.com/discussions/what-is-smartdraw-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "We have 70+ template categories, but most of our customers use us for collaborating on flowcharts, org charts, floor plans, and technical diagrams. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cacoo-vs-smartdraw)