Compare Cacoo and SmartDraw 
Featured Products
At a Glance
Market Segments
Small-Business (58.8% of reviews)
Small-Business (44.2% of reviews)
Entry-Level Pricing
Free
$7.95 Per Month
Cacoo
Star Rating
(236)4.5 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSmartDraw
Star Rating
(367)4.5 out of 5
Market Segments
Small-Business (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cacoo excels in user-friendliness, with many users highlighting its intuitive interface that makes it easy to create various diagrams like flowcharts and mind maps. This is particularly beneficial for teams looking for a collaborative tool that simplifies complex visualizations.
- Users say SmartDraw offers a straightforward experience, with helpful templates and a drag-and-drop interface that makes building diagrams hassle-free. This ease of use is a significant advantage for those who want to quickly generate visuals without a steep learning curve.
- According to verified reviews, Cacoo shines in real-time collaboration features, allowing teams to co-create diagrams seamlessly. Users appreciate how effortlessly they can work together, which is essential for projects requiring input from multiple stakeholders.
- Reviewers mention that SmartDraw's brainstorming and ideation tools are particularly effective, helping users form conceptual models before diving into detailed work. This feature is praised for enhancing productivity and ensuring that teams are aligned from the start.
- G2 reviewers highlight that while Cacoo has a free entry-level option, SmartDraw's pricing is more structured, starting at $7.95. This could be a deciding factor for small businesses weighing budget constraints against the features offered.
- Users report that SmartDraw has a stronger support system, with higher ratings for quality of support and overall partnership satisfaction. This can be crucial for businesses that require reliable assistance and guidance as they implement the software into their workflows.
Pricing
Entry-Level Pricing
Cacoo
Free
Free
For small projects
Unlimited users
- Unlimited users
- 6 sheets
- Templates & shapes
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Cacoo
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.8
218
8.8
277
Ease of Use
9.1
221
8.7
283
Ease of Setup
9.2
99
9.2
153
Ease of Admin
8.8
70
9.3
100
Quality of Support
8.5
132
9.1
233
Has the product been a good partner in doing business?
8.4
50
9.5
94
Product Direction (% positive)
8.4
216
8.6
263
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.1
75
Not enough data
Feature Not Available
Not enough data
8.3
89
Not enough data
8.5
83
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.0
93
Not enough data
8.8
82
Not enough data
8.8
86
Not enough data
9.1
89
Not enough data
9.0
77
Agentic AI - Org Chart
Not enough data
7.1
16
Not enough data
7.5
17
Design Tools
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
Communication Tools
7.7
5
Not enough data
8.0
5
Not enough data
Integrations
8.3
5
Not enough data
9.3
5
Not enough data
Software Offering
9.3
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.3
12
8.6
47
7.8
12
8.5
45
8.3
11
8.6
53
8.9
12
8.4
44
Hardware
8.8
12
8.3
53
9.0
12
9.2
52
Security
8.8
12
8.8
53
8.5
11
8.9
50
Agentic AI - Visual Collaboration Platforms
Not enough data
7.5
17
Not enough data
7.3
14
Platform Basics
8.9
9
Not enough data
9.6
9
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
Platform Additional Functionality
8.1
8
Not enough data
8.3
8
Not enough data
9.4
9
Not enough data
Categories
Categories
Shared Categories
Cacoo and SmartDraw are categorized as Diagramming and Visual Collaboration Platforms
Unique Categories
Cacoo is categorized as Wireframing and Collaborative Whiteboard
Reviews
Reviewers' Company Size
Cacoo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.8%
Information Technology and Services
11.4%
Marketing and Advertising
5.7%
Education Management
3.9%
Higher Education
3.5%
Other
52.6%
Construction
7.5%
Information Technology and Services
6.9%
Non-Profit Organization Management
4.3%
Government Administration
3.8%
Computer Software
3.5%
Other
74.0%
Alternatives
Discussions
Where can I see gallery or videos with examples ?
2 Comments
ZA
Hi,
You can find tutorials in this link
https://cacoo.com/resources/tutorials/
greetingsRead more
How can I make an online architecture diagram?
1 Comment
Official Response from Cacoo
Hello, you can use Cacoo for making online architecture diagrams and much more. Please read the following article where you will find details about how to...Read more
How do you make a beautiful diagram?
1 Comment
Official Response from Cacoo
Hello, you can use Cacoo to make beautiful diagrams and much more. Cacoo has more than 100 pre-made templates and shapes that you can use to make diagrams....Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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