Compare C2CRM and SAP Sales Cloud 
At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
$37.00
No pricing available
C2CRM
Star Rating
(69)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in its integration capabilities and customization options, making it a strong choice for enterprises looking to tailor the software to their specific needs. Users appreciate the user-friendly interface that simplifies task management across various functions like marketing and services.
- Users say C2CRM stands out for its affordability and ease of use, particularly for mid-market companies. Reviewers highlight its ability to create custom objects and workflows, allowing businesses to adapt the system to their unique processes, which has led to significant growth for some users.
- According to verified reviews, SAP Sales Cloud has a higher overall satisfaction score, indicating that users generally feel more positive about their experience with the platform. Many users commend its robust reporting features, which help in generating detailed sales and shipment reports efficiently.
- Reviewers mention that while C2CRM offers a user-friendly platform, it has fewer recent reviews compared to SAP Sales Cloud, which may suggest a smaller user base or less frequent updates. However, those who do use C2CRM appreciate its reliable information management and cost-saving benefits.
- G2 reviewers highlight the quality of support provided by C2CRM, which scores notably higher than SAP Sales Cloud. Users express satisfaction with the responsive customer service and the helpful resources available, contributing to a smoother user experience.
- Users report that SAP Sales Cloud, despite its higher complexity, provides a comprehensive solution for larger enterprises, with features that support extensive contact and account management. However, some users find the setup process to be more challenging compared to the straightforward onboarding experience offered by C2CRM.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
SAP Sales Cloud
No pricing availableFree Trial
C2CRM
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.3
52
8.5
700
Ease of Use
9.1
53
7.9
712
Ease of Setup
8.9
29
8.1
397
Ease of Admin
8.9
25
8.0
262
Quality of Support
9.5
52
8.3
670
Has the product been a good partner in doing business?
9.9
26
8.5
262
Product Direction (% positive)
9.8
50
8.5
674
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.3
473
|
Verified
8.5
24
|
Verified
8.2
312
8.5
38
|
Verified
8.2
438
|
Verified
8.9
41
|
Verified
8.3
452
|
Verified
7.9
30
|
Verified
8.1
406
|
Verified
8.4
30
|
Verified
8.1
426
|
Verified
8.1
29
|
Verified
8.1
427
|
Verified
8.7
30
|
Verified
8.2
430
|
Verified
8.5
31
|
Verified
8.2
445
|
Verified
Marketing Automation
9.1
37
|
Verified
7.9
378
|
Verified
8.8
34
|
Verified
8.2
303
9.1
33
|
Verified
8.4
402
|
Verified
8.5
28
|
Verified
8.1
348
|
Verified
Customer Support
8.6
31
|
Verified
8.4
411
|
Verified
9.2
32
|
Verified
8.2
421
|
Verified
8.4
35
|
Verified
8.2
418
|
Verified
7.9
26
|
Verified
8.0
381
|
Verified
8.1
32
|
Verified
8.2
409
|
Verified
Reporting & Analytics
8.5
40
|
Verified
8.2
463
|
Verified
9.3
41
|
Verified
8.2
462
|
Verified
8.7
30
|
Verified
8.2
419
|
Verified
Mobile & Social
8.6
22
|
Verified
8.1
270
Feature Not Available
8.0
217
8.8
29
|
Verified
7.8
341
|
Verified
Platform
9.7
24
|
Verified
8.0
291
|
Verified
9.2
22
|
Verified
8.3
289
|
Verified
8.8
23
|
Verified
8.5
293
|
Verified
9.4
12
|
Verified
8.3
260
|
Verified
9.3
14
|
Verified
8.2
269
|
Verified
8.7
18
|
Verified
8.4
276
|
Verified
8.6
23
|
Verified
8.3
294
|
Verified
9.4
16
|
Verified
8.3
280
|
Verified
Integration
9.4
22
|
Verified
8.4
288
|
Verified
9.6
17
8.2
270
|
Verified
Not enough data
8.1
251
|
Verified
Generative AI
Not enough data
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
C2CRM and SAP Sales Cloud are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
SAP Sales Cloud is categorized as Sales Analytics
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
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