Compare C2CRM and Pipedrive 
At a Glance
Market Segments
Mid-Market (60.6% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$37.00
$24.00 1 Seats Per Month
C2CRM
Star Rating
(68)4.6 out of 5
Market Segments
Mid-Market (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that C2CRM excels in providing a user-friendly interface, making it easy to keep everything organized. Users appreciate features like lead tracking and follow-up reminders, which help them save time and avoid missing opportunities.
- Users say Pipedrive stands out for its intuitive design, which simplifies monitoring deal progress and setting reminders. Reviewers highlight how this organization helps them collaborate effectively with other teams, ensuring that no opportunities slip through the cracks.
- According to verified reviews, C2CRM offers robust customization options, allowing users to create custom objects, fields, workflows, and views tailored to their specific business processes. This adaptability is a significant advantage for mid-market users looking for flexibility.
- Reviewers mention that Pipedrive's setup process is straightforward, making it easy for new users to get started quickly. Many users find the onboarding experience smooth, which is crucial for small businesses needing to implement a CRM without extensive downtime.
- G2 reviewers highlight C2CRM's exceptional support quality, with users noting the responsiveness and helpfulness of the support team. This level of assistance is particularly valued by those who may need extra guidance during implementation.
- Users report that while Pipedrive has a solid overall performance, some find it less customizable compared to C2CRM. This can be a drawback for businesses with unique workflows that require more tailored solutions.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
C2CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.3
52
8.5
2,573
Ease of Use
9.1
53
8.8
2,610
Ease of Setup
8.9
29
8.7
1,618
Ease of Admin
8.9
25
8.6
1,019
Quality of Support
9.5
52
8.4
2,201
Has the product been a good partner in doing business?
9.9
26
8.7
987
Product Direction (% positive)
9.8
50
8.8
2,535
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.5
2039
|
Verified
8.5
24
|
Verified
Feature Not Available
8.5
38
|
Verified
8.9
2098
|
Verified
8.9
41
|
Verified
8.6
2093
|
Verified
7.9
30
|
Verified
7.7
1614
|
Verified
8.4
30
|
Verified
8.3
1117
|
Verified
8.1
29
|
Verified
7.7
1615
|
Verified
8.7
30
|
Verified
7.7
1569
8.5
31
|
Verified
7.8
1673
Marketing Automation
9.1
37
|
Verified
7.5
1510
|
Verified
8.8
34
|
Verified
7.5
1491
|
Verified
9.1
33
|
Verified
8.5
1848
|
Verified
8.5
28
|
Verified
7.5
1448
|
Verified
Customer Support
8.6
31
|
Verified
7.9
1008
9.2
32
|
Verified
7.8
988
8.4
35
|
Verified
8.0
1018
7.9
26
|
Verified
7.5
1476
8.1
32
|
Verified
7.7
960
Reporting & Analytics
8.5
40
|
Verified
8.0
1869
|
Verified
9.3
41
|
Verified
8.3
1957
|
Verified
8.7
30
|
Verified
7.9
1720
|
Verified
Mobile & Social
8.6
22
|
Verified
7.6
1423
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.8
29
|
Verified
7.9
1588
|
Verified
Platform
9.7
24
|
Verified
8.2
1342
|
Verified
9.2
22
|
Verified
8.3
1334
8.8
23
|
Verified
8.4
1358
|
Verified
9.4
12
|
Verified
8.2
1169
|
Verified
9.3
14
|
Verified
7.3
1059
|
Verified
8.7
18
|
Verified
7.8
1171
8.6
23
|
Verified
8.7
1324
|
Verified
9.4
16
|
Verified
7.8
1125
Integration
9.4
22
|
Verified
8.1
1227
|
Verified
9.6
17
8.0
1163
|
Verified
Not enough data
7.8
1091
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
171
Not enough data
7.5
169
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Feature Not Available
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
C2CRM and Pipedrive are categorized as CRM and Online Form Builder
Unique Categories
C2CRM is categorized as Help Desk
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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