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At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$37.00
$24.00 1 Seats Per Month
C2CRM
Star Rating
(64)4.6 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansPipedrive
Star Rating
(2,826)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that C2CRM excels in Quality of Support with a score of 9.5, while Pipedrive falls short at 8.3. Reviewers mention that C2CRM's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that C2CRM offers superior Sales Force Automation features, particularly in Contact & Account Management (9.1) compared to Pipedrive (8.5). Users appreciate the comprehensive management tools that C2CRM provides for tracking customer interactions.
- Users on G2 highlight C2CRM's Customization capabilities, scoring 9.7, which allows for tailored solutions to fit specific business needs. In contrast, Pipedrive's customization options are rated lower at 8.1, leading some users to feel limited in their ability to adapt the software.
- G2 users report that C2CRM's Reporting & Analytics features, particularly in Dashboards (9.3), provide more insightful data visualization compared to Pipedrive's score of 8.3. Reviewers mention that the ability to create custom reports is a significant advantage for C2CRM users.
- Users say that C2CRM's Marketing Automation features, especially in Email Marketing (9.0), outperform Pipedrive's offerings (7.4). Reviewers appreciate the robust tools for managing campaigns and tracking leads effectively.
- Reviewers mention that C2CRM's Integration capabilities, with a score of 9.6, are more extensive than Pipedrive's (8.0). Users report that C2CRM seamlessly integrates with various applications, enhancing workflow efficiency and data management.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
C2CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.2
51
8.5
2,486
Ease of Use
9.1
52
8.9
2,522
Ease of Setup
8.9
28
8.7
1,541
Ease of Admin
8.9
25
8.6
995
Quality of Support
9.5
51
8.4
2,126
Has the product been a good partner in doing business?
9.9
26
8.7
963
Product Direction (% positive)
10.0
49
8.8
2,450
Features by Category
Sales Force Automation
9.2
41
|
Verified
8.5
2003
|
Verified
8.5
24
|
Verified
Feature Not Available
8.5
37
|
Verified
8.8
2038
|
Verified
8.9
41
|
Verified
8.6
2050
|
Verified
7.9
30
|
Verified
7.7
1609
|
Verified
8.4
30
|
Verified
8.3
1100
|
Verified
8.1
29
|
Verified
7.7
1610
|
Verified
8.7
30
|
Verified
7.7
1565
8.5
31
|
Verified
7.8
1667
Marketing Automation
9.1
37
|
Verified
7.5
1498
|
Verified
8.8
34
|
Verified
7.5
1483
|
Verified
9.2
32
|
Verified
8.5
1819
|
Verified
8.5
28
|
Verified
7.5
1446
|
Verified
Customer Support
8.6
31
|
Verified
7.9
1005
9.2
32
|
Verified
7.8
986
8.4
35
|
Verified
8.0
1016
7.9
26
|
Verified
7.5
1474
8.1
32
|
Verified
7.7
959
Reporting & Analytics
8.5
40
|
Verified
8.0
1853
|
Verified
9.3
41
|
Verified
8.3
1942
|
Verified
8.7
30
|
Verified
7.9
1716
|
Verified
Mobile & Social
8.5
21
|
Verified
7.6
1422
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.8
29
|
Verified
7.9
1584
|
Verified
Platform
9.7
24
|
Verified
8.2
1334
|
Verified
9.2
22
|
Verified
8.3
1315
8.8
23
|
Verified
8.4
1352
|
Verified
9.4
12
|
Verified
8.2
1167
|
Verified
9.3
14
|
Verified
7.3
1059
|
Verified
8.7
18
|
Verified
7.8
1168
8.6
23
|
Verified
8.7
1317
|
Verified
9.4
16
|
Verified
7.8
1123
Integration
9.4
22
|
Verified
8.1
1224
|
Verified
9.6
17
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Feature Not Available
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
C2CRM and Pipedrive are categorized as CRM and Online Form Builder
Unique Categories
C2CRM is categorized as Help Desk
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.5%
Hospital & Health Care
7.9%
Mechanical or Industrial Engineering
4.8%
Information Technology and Services
4.8%
Consumer Goods
4.8%
Other
68.3%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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