Compare C2CRM and Oracle EBS CRM 
At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Enterprise (47.3% of reviews)
Entry-Level Pricing
$37.00
No pricing available
C2CRM
Star Rating
(69)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansOracle EBS CRM
Star Rating
(236)3.9 out of 5
Market Segments
Enterprise (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle EBS CRMC2CRM vs Oracle EBS CRM
When assessing the two solutions, reviewers found C2CRM easier to use, set up, and administer. Reviewers also preferred doing business with C2CRM overall.
- Reviewers felt that C2CRM meets the needs of their business better than Oracle EBS CRM.
- When comparing quality of ongoing product support, reviewers felt that C2CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2CRM over Oracle EBS CRM.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Oracle EBS CRM
No pricing availableFree Trial
C2CRM
Free Trial is available
Oracle EBS CRM
No trial information availableRatings
Meets Requirements
9.3
52
8.5
185
Ease of Use
9.1
53
8.0
184
Ease of Setup
8.9
29
7.8
51
Ease of Admin
8.9
25
8.2
44
Quality of Support
9.5
52
7.9
164
Has the product been a good partner in doing business?
9.9
26
8.5
43
Product Direction (% positive)
9.8
50
6.5
180
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.5
122
|
Verified
8.5
24
|
Verified
8.2
101
|
Verified
8.5
38
|
Verified
8.2
109
|
Verified
8.9
41
|
Verified
8.2
125
|
Verified
7.9
30
|
Verified
8.3
107
|
Verified
8.4
30
|
Verified
8.3
121
|
Verified
8.1
29
|
Verified
8.0
114
|
Verified
8.7
30
|
Verified
8.2
113
|
Verified
8.5
31
|
Verified
8.4
110
|
Verified
Marketing Automation
9.1
37
|
Verified
8.3
97
|
Verified
8.8
34
|
Verified
8.1
95
|
Verified
9.1
33
|
Verified
8.3
101
|
Verified
8.5
28
|
Verified
8.2
95
|
Verified
Customer Support
8.6
31
|
Verified
8.1
108
|
Verified
9.2
32
|
Verified
8.1
117
|
Verified
8.4
35
|
Verified
8.2
118
|
Verified
7.9
26
|
Verified
8.0
97
|
Verified
8.1
32
|
Verified
8.1
108
|
Verified
Reporting & Analytics
8.5
40
|
Verified
8.1
117
|
Verified
9.3
41
|
Verified
8.2
122
|
Verified
8.7
30
|
Verified
8.2
111
|
Verified
Mobile & Social
8.6
22
|
Verified
8.1
84
|
Verified
Feature Not Available
Feature Not Available
8.8
29
|
Verified
8.1
87
|
Verified
Platform
9.7
24
|
Verified
8.4
36
|
Verified
9.2
22
|
Verified
8.4
40
|
Verified
8.8
23
|
Verified
8.2
41
|
Verified
9.4
12
|
Verified
8.5
36
|
Verified
9.3
14
|
Verified
8.3
39
|
Verified
8.7
18
|
Verified
8.9
37
|
Verified
8.6
23
|
Verified
8.5
39
|
Verified
9.4
16
|
Verified
8.5
38
|
Verified
Integration
9.4
22
|
Verified
8.7
39
|
Verified
9.6
17
8.3
37
|
Verified
Not enough data
8.3
36
|
Verified
Generative AI
Not enough data
8.3
11
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and Oracle EBS CRM are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
Oracle EBS CRM has no unique categories
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle EBS CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Retail
7.6%
Higher Education
5.8%
Information Technology and Services
5.4%
Computer Software
4.9%
Telecommunications
4.5%
Other
71.9%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What is Oracle EBS system?
2 Comments
AP
Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization.Read more
Does Oracle have a CRM?
2 Comments
IJ
Yes, Oracle has a CRM (Customer Relationship Management) system. It is part of Oracle's larger suite of software solutions.Read more
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