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Compare C2CRM and Nutshell 
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At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
$37.00
Starting at $13.00 1 user Per Month
C2CRM
Star Rating
(64)4.6 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansNutshell
Star Rating
(1,365)4.3 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nutshell's Sales Force Automation features, particularly Contact & Account Management, are effective but not as robust as C2CRM's, which has received higher ratings for its Opportunity & Pipeline Management capabilities.
- Reviewers mention that C2CRM excels in Email Marketing, especially in High-Volume Sending and Automated Email Responses, where it outperforms Nutshell, which has been noted for its limitations in these areas.
- G2 users highlight that C2CRM's Customer Support is superior, with a higher score in Quality of Support and a more comprehensive Customer Support Portal, making it a preferred choice for businesses needing reliable assistance.
- Users on G2 report that Nutshell's Customization options, while decent, do not match the flexibility offered by C2CRM, particularly in Platform Customization and Internationalization, which are critical for businesses operating in diverse markets.
- Reviewers say that C2CRM's Analytics features, including Dashboards and Forecasting, provide deeper insights compared to Nutshell, which has been criticized for its less intuitive reporting capabilities.
- Users report that while both platforms offer Integration capabilities, C2CRM stands out with its superior Integration APIs and broader Breadth of Partner Applications, making it easier for businesses to connect with other tools and services.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Free Trial
C2CRM
Free Trial is available
Nutshell
Free Trial is available
Ratings
Meets Requirements
9.2
51
8.4
1,115
Ease of Use
9.1
52
8.7
1,170
Ease of Setup
8.9
28
8.5
646
Ease of Admin
8.9
25
8.7
517
Quality of Support
9.5
51
8.7
1,018
Has the product been a good partner in doing business?
9.9
26
8.8
510
Product Direction (% positive)
10.0
49
8.5
1,103
Features by Category
Sales Force Automation
9.2
41
|
Verified
8.5
884
|
Verified
8.5
24
|
Verified
Feature Not Available
8.5
37
|
Verified
8.3
857
|
Verified
8.9
41
|
Verified
8.1
874
|
Verified
7.9
30
|
Verified
7.5
672
|
Verified
8.4
30
|
Verified
8.1
724
|
Verified
8.1
29
|
Verified
7.4
671
|
Verified
8.7
30
|
Verified
7.3
582
8.5
31
|
Verified
7.6
649
Marketing Automation
9.1
37
|
Verified
7.7
668
|
Verified
8.8
34
|
Verified
7.6
601
9.2
32
|
Verified
8.4
809
|
Verified
8.5
28
|
Verified
7.2
570
Customer Support
8.6
31
|
Verified
7.9
634
9.2
32
|
Verified
7.9
658
|
Verified
8.4
35
|
Verified
8.0
689
|
Verified
7.9
26
|
Verified
7.4
556
|
Verified
8.1
32
|
Verified
7.8
575
|
Verified
Reporting & Analytics
8.5
40
|
Verified
7.8
790
|
Verified
9.3
41
|
Verified
8.2
853
|
Verified
8.7
30
|
Verified
7.4
680
|
Verified
Mobile & Social
8.5
21
|
Verified
7.2
551
|
Verified
Feature Not Available
7.0
550
|
Verified
8.8
29
|
Verified
7.1
647
|
Verified
Platform
9.7
24
|
Verified
7.7
635
|
Verified
9.2
22
|
Verified
7.9
606
|
Verified
8.8
23
|
Verified
8.4
657
|
Verified
9.4
12
|
Verified
7.2
481
|
Verified
9.3
14
|
Verified
6.5
425
|
Verified
8.7
18
|
Verified
7.2
500
8.6
23
|
Verified
8.4
634
|
Verified
9.4
16
|
Verified
7.3
481
|
Verified
Integration
9.4
22
|
Verified
7.9
605
|
Verified
9.6
17
7.5
539
|
Verified
Not enough data
7.3
477
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.6
41
Not enough data
7.5
39
Not enough data
7.2
40
Not enough data
7.3
40
Not enough data
7.2
40
Not enough data
7.3
39
Not enough data
7.2
40
Email Marketing
Not enough data
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
7.1
139
Not enough data
8.1
241
Generative AI
Not enough data
6.5
159
Not enough data
6.7
159
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
245
Not enough data
7.2
205
Not enough data
7.0
196
Not enough data
7.8
216
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.3
194
Not enough data
8.2
191
Not enough data
7.3
159
Not enough data
Feature Not Available
Not enough data
8.1
168
Not enough data
8.0
180
Not enough data
8.1
167
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.2
172
Not enough data
8.2
167
Not enough data
7.4
151
Not enough data
Feature Not Available
AI and Automation
Not enough data
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Customization
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Additional Functionality
Not enough data
8.6
43
Feature Not Available
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Incentives
Not enough data
6.8
93
Not enough data
6.6
97
Not enough data
6.5
93
Not enough data
7.6
98
Personalization
Not enough data
7.5
105
Not enough data
7.7
104
Not enough data
8.2
116
Not enough data
7.7
104
Administrative
Not enough data
7.7
108
Not enough data
7.5
102
Not enough data
7.3
96
Agentic AI - Email Tracking
Not enough data
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Analytics
Not enough data
8.0
187
Not enough data
8.0
181
Not enough data
7.9
175
Customizations
Not enough data
8.4
185
Not enough data
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Data Sourcing
Not enough data
7.6
162
Not enough data
7.9
172
Not enough data
Feature Not Available
Not enough data
8.5
183
Not enough data
8.1
169
Predictive Analytics
Not enough data
7.9
171
Not enough data
7.8
166
Not enough data
Feature Not Available
Not enough data
7.5
161
Sales Management
Not enough data
8.4
188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
196
Categories
Categories
Shared Categories
C2CRM and Nutshell are categorized as CRM and Online Form Builder
Unique Categories
C2CRM is categorized as Help Desk
Nutshell is categorized as Sales Engagement, Google Workspace for Sales, Sales Analytics, Sales Performance Management, Email Tracking, and Email Marketing
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.5%
Hospital & Health Care
7.9%
Mechanical or Industrial Engineering
4.8%
Information Technology and Services
4.8%
Consumer Goods
4.8%
Other
68.3%
Marketing and Advertising
8.0%
Computer Software
7.5%
Construction
5.2%
Information Technology and Services
5.1%
Financial Services
3.3%
Other
70.9%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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