Compare C2CRM and Kommo 
At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
$37.00
$15.00
C2CRM
Star Rating
(69)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansKommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansC2CRM vs Kommo
When assessing the two solutions, reviewers found C2CRM easier to use, set up, and administer. Reviewers also preferred doing business with C2CRM overall.
- Reviewers felt that C2CRM meets the needs of their business better than Kommo.
- When comparing quality of ongoing product support, reviewers felt that C2CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2CRM over Kommo.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Free Trial
C2CRM
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
9.3
52
8.1
33
Ease of Use
9.1
53
8.3
34
Ease of Setup
8.9
29
7.7
21
Ease of Admin
8.9
25
8.7
17
Quality of Support
9.5
52
8.3
31
Has the product been a good partner in doing business?
9.9
26
8.1
17
Product Direction (% positive)
9.8
50
8.2
32
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.3
24
|
Verified
8.5
24
|
Verified
Feature Not Available
8.5
38
|
Verified
8.2
28
|
Verified
8.9
41
|
Verified
8.0
27
|
Verified
7.9
30
|
Verified
7.3
20
8.4
30
|
Verified
7.8
22
|
Verified
8.1
29
|
Verified
6.5
21
|
Verified
8.7
30
|
Verified
6.4
20
8.5
31
|
Verified
7.7
19
|
Verified
Marketing Automation
9.1
37
|
Verified
7.7
18
|
Verified
8.8
34
|
Verified
7.6
19
9.1
33
|
Verified
8.9
28
|
Verified
8.5
28
|
Verified
Feature Not Available
Customer Support
8.6
31
|
Verified
7.3
20
9.2
32
|
Verified
7.1
19
8.4
35
|
Verified
6.9
18
7.9
26
|
Verified
7.0
16
8.1
32
|
Verified
6.9
18
Reporting & Analytics
8.5
40
|
Verified
7.2
24
|
Verified
9.3
41
|
Verified
7.5
24
|
Verified
8.7
30
|
Verified
7.2
20
|
Verified
Mobile & Social
8.6
22
|
Verified
6.7
17
|
Verified
Feature Not Available
7.4
18
|
Verified
8.8
29
|
Verified
7.0
20
|
Verified
Platform
9.7
24
|
Verified
7.8
17
|
Verified
9.2
22
|
Verified
7.9
15
|
Verified
8.8
23
|
Verified
7.6
15
|
Verified
9.4
12
|
Verified
8.2
11
|
Verified
9.3
14
|
Verified
6.8
11
8.7
18
|
Verified
6.8
10
8.6
23
|
Verified
8.1
14
|
Verified
9.4
16
|
Verified
6.8
10
Integration
9.4
22
|
Verified
7.3
14
|
Verified
9.6
17
7.4
13
|
Verified
Not enough data
7.7
10
|
Verified
Generative AI
Not enough data
6.3
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and Kommo are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
Kommo has no unique categories
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Computer & Network Security
5.4%
Computer Software
5.4%
Education Management
5.4%
Other
48.6%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
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