Compare C2CRM and Dynamics 365 Sales 
At a Glance
Market Segments
Mid-Market (60.6% of reviews)
Mid-Market (39.3% of reviews)
Entry-Level Pricing
$37.00
$210/month per user
C2CRM
Star Rating
(68)4.6 out of 5
Market Segments
Mid-Market (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansDynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansC2CRM vs Dynamics 365 Sales
When assessing the two solutions, reviewers found C2CRM easier to use, set up, and administer. Reviewers also preferred doing business with C2CRM overall.
- Reviewers felt that C2CRM meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that C2CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2CRM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
C2CRM
Free Trial is available
Dynamics 365 Sales
No trial information availableRatings
Meets Requirements
9.3
52
8.1
1,285
Ease of Use
9.1
53
7.4
1,291
Ease of Setup
8.9
29
7.2
411
Ease of Admin
8.9
25
7.6
383
Quality of Support
9.5
52
7.5
1,126
Has the product been a good partner in doing business?
9.9
26
7.8
378
Product Direction (% positive)
9.8
50
6.3
1,266
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.1
964
|
Verified
8.5
24
|
Verified
7.9
679
|
Verified
8.5
38
|
Verified
7.9
903
|
Verified
8.9
41
|
Verified
7.8
970
|
Verified
7.9
30
|
Verified
7.6
735
|
Verified
8.4
30
|
Verified
7.9
866
|
Verified
8.1
29
|
Verified
7.6
729
|
Verified
8.7
30
|
Verified
7.8
719
|
Verified
8.5
31
|
Verified
8.0
768
|
Verified
Marketing Automation
9.1
37
|
Verified
7.6
754
|
Verified
8.8
34
|
Verified
7.5
732
|
Verified
9.1
33
|
Verified
7.8
820
|
Verified
8.5
28
|
Verified
7.6
642
|
Verified
Customer Support
8.6
31
|
Verified
8.0
708
|
Verified
9.2
32
|
Verified
7.8
672
|
Verified
8.4
35
|
Verified
7.9
694
|
Verified
7.9
26
|
Verified
7.7
603
|
Verified
8.1
32
|
Verified
7.9
630
|
Verified
Reporting & Analytics
8.5
40
|
Verified
7.9
896
|
Verified
9.3
41
|
Verified
7.9
945
|
Verified
8.7
30
|
Verified
7.7
783
|
Verified
Mobile & Social
8.6
22
|
Verified
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
8.8
29
|
Verified
7.4
620
|
Verified
Platform
9.7
24
|
Verified
8.1
293
|
Verified
9.2
22
|
Verified
8.1
307
|
Verified
8.8
23
|
Verified
8.2
301
|
Verified
9.4
12
|
Verified
7.9
227
|
Verified
9.3
14
|
Verified
7.9
249
|
Verified
8.7
18
|
Verified
7.8
275
|
Verified
8.6
23
|
Verified
7.7
291
|
Verified
9.4
16
|
Verified
7.8
254
|
Verified
Integration
9.4
22
|
Verified
7.9
297
|
Verified
9.6
17
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and Dynamics 365 Sales are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
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