Compare C2CRM and Claritysoft 
At a Glance
Market Segments
Mid-Market (61.2% of reviews)
Small-Business (64.7% of reviews)
Entry-Level Pricing
$37.00
$49.00
C2CRM
Star Rating
(68)4.6 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansClaritysoft
Star Rating
(105)4.3 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Browse all 3 pricing plansC2CRM vs Claritysoft
When assessing the two solutions, reviewers found C2CRM easier to use and set up. Reviewers also felt that C2CRM was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that C2CRM meets the needs of their business better than Claritysoft.
- When comparing quality of ongoing product support, reviewers felt that C2CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of C2CRM over Claritysoft.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Claritysoft
Professional
$49.00
A robust and comprehensive set of tools and essential features.
- Account & Contact Management
- Lead Management
- Task & Event Management
Free Trial
C2CRM
Free Trial is available
Claritysoft
Free Trial is available
Ratings
Meets Requirements
9.3
52
8.5
89
Ease of Use
9.1
53
8.6
90
Ease of Setup
8.9
29
8.3
50
Ease of Admin
8.9
25
8.9
46
Quality of Support
9.5
52
8.7
91
Has the product been a good partner in doing business?
9.9
26
9.1
48
Product Direction (% positive)
9.8
50
8.3
88
Features by Category
Sales Force Automation
9.2
42
|
Verified
8.5
62
|
Verified
8.5
24
|
Verified
Feature Not Available
8.5
38
|
Verified
8.3
53
|
Verified
8.9
41
|
Verified
8.3
60
|
Verified
7.9
30
|
Verified
7.6
32
|
Verified
8.4
30
|
Verified
8.4
50
|
Verified
8.1
29
|
Verified
7.3
32
|
Verified
8.7
30
|
Verified
7.6
34
|
Verified
8.5
31
|
Verified
8.2
39
|
Verified
Marketing Automation
9.1
37
|
Verified
7.8
46
|
Verified
8.8
34
|
Verified
7.4
36
|
Verified
9.1
33
|
Verified
8.6
53
|
Verified
8.5
28
|
Verified
7.0
28
|
Verified
Customer Support
8.6
31
|
Verified
8.3
40
|
Verified
9.2
32
|
Verified
8.8
41
|
Verified
8.4
35
|
Verified
8.5
45
7.9
26
|
Verified
6.9
12
8.1
32
|
Verified
8.4
38
|
Verified
Reporting & Analytics
8.5
40
|
Verified
8.1
57
|
Verified
9.3
41
|
Verified
8.0
51
|
Verified
8.7
30
|
Verified
7.9
35
|
Verified
Mobile & Social
8.6
22
|
Verified
6.7
22
Feature Not Available
Feature Not Available
8.8
29
|
Verified
7.7
31
|
Verified
Platform
9.7
24
|
Verified
8.5
37
|
Verified
9.2
22
|
Verified
8.2
31
8.8
23
|
Verified
8.4
37
|
Verified
9.4
12
|
Verified
6.4
11
9.3
14
|
Verified
7.3
18
8.7
18
|
Verified
Feature Not Available
8.6
23
|
Verified
8.6
38
|
Verified
9.4
16
|
Verified
8.0
25
Integration
9.4
22
|
Verified
8.4
36
|
Verified
9.6
17
6.7
18
|
Verified
Not enough data
6.4
14
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and Claritysoft are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
Claritysoft has no unique categories
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Claritysoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.4%
Hospital & Health Care
7.8%
Information Technology and Services
4.7%
Mechanical or Industrial Engineering
4.7%
Consumer Goods
4.7%
Other
68.8%
Financial Services
10.8%
Marketing and Advertising
8.8%
Information Technology and Services
7.8%
Transportation/Trucking/Railroad
3.9%
Pharmaceuticals
3.9%
Other
64.7%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What can I expect in terms of customer service?
2 Comments
Official Response from Claritysoft
Claritysoft’s customer service is what sets us apart. Our support team is based in the United States and our people “dive for the phone”. We have customer...Read more
What sets Claritysoft apart from other CRM’s?
1 Comment
Official Response from Claritysoft
Claritysoft came to market to solve the complexity issue in the CRM space. We offer a very powerful, easy to use solution without sacrificing the...Read more
How does the implementation process work?
1 Comment
Official Response from Claritysoft
95% of Claritysoft customers use the Quick Start program and need nothing more. Here’s what you can expect during implementation:
Getting Started – Your...Read more
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