# C2 ITSM, LogMeIn Resolve vs AnyDesk Comparison

| | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 40 | 468 | 1,092 | 
| **Largest Market Segment** | Mid-Market (59.0% of reviews) | Mid-Market (42.6% of reviews) | Small-Business (41.4% of reviews) | 
| **Entry Level Price** | $49.00 1 Named seat Per Month | $29.00 25 endpoints; unlimited agents | $22.90 | 

---
## Top Pros & Cons

### C2 ITSM

**Not enough data**

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (13 reviews)
- Expensive (12 reviews)

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

---
## Ratings Comparison
| Rating | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (35 reviews) | 9.0 (375 reviews) | 9.2 (911 reviews) | 
  | **Ease of Use** | 8.4 (35 reviews) | 9.0 (376 reviews) | 9.3 (922 reviews) | 
  | **Ease of Setup** | 7.5 (25 reviews) | 8.8 (208 reviews) | 9.3 (212 reviews) | 
  | **Ease of Admin** | 8.3 (24 reviews) | 8.8 (180 reviews) | 9.0 (141 reviews) | 
  | **Quality of Support** | 8.1 (35 reviews) | 8.7 (325 reviews) | 8.8 (809 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (24 reviews) | 8.7 (168 reviews) | 8.7 (128 reviews) | 
  | **Product Direction (% positive)** | 7.8 (32 reviews) | 8.0 (361 reviews) | 9.2 (876 reviews) | 

---
## Pricing

### C2 ITSM

#### Entry-Level Pricing

Plan: C2 ITSM - Named

Price: $49.00 1 Named seat Per Month

Description: C2 ITSM is an integrated IT service management software designed for organizations looking to provide quality service delivery at an affordable price point. It’s also an ITIL-ready and codeless service desk built for operating best-in-class ticketing. You get all the benefits with one simple named license:

Key Features:
- Incident Management
- Problem Management
- Change Management

[Browse all 2 editions](https://www.g2.com/products/c2-itsm/pricing)

#### Free Trial

No

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Administration

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Change Management** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | Not enough data | Not enough data | 

#### Service Desk

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Help Desk** | Not enough data | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Process Workflow** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Administration Console** | Not enough data | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **Policy Dictation** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Ticketing System** | Not enough data | Not enough data | Not enough data | 
| **Performance Logging** | Not enough data | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | 9.1/10 | 36 |
| **AnyDesk** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Management** | Not enough data | 9.3 (23 reviews) | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | 9.1 (20 reviews) | Not enough data | 
| **Application Deployment** | Not enough data | 8.7 (21 reviews) | Not enough data | 
| **Patch Management** | Not enough data | 8.3 (22 reviews) | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Service Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Access** | Not enough data | 9.6 (31 reviews) | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Scope

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | 8.9/10 | 8 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Monitoring

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Constant Monitoring** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Timely Alerts** | 9.7 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **TIcket Accuracy** | 8.6 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Management Tools

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Ticket Assignment** | 8.8 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Standardization** | 8.8 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lifecycle Visualization** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | 8.0/10 | 5 |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Asset Inventory

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Hardware Asset Inventory** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Software Asset Inventory** | Not enough data | Not enough data | Not enough data | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | Not enough data | 
| **Asset Policy Management** | Not enough data | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | 8.6/10 | 94 |
| **AnyDesk** | 8.9/10 | 347 |

#### Administration

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (85 reviews) | 9.4 (320 reviews) | 
| **File Sharing** | Not enough data | 9.0 (77 reviews) | 9.0 (313 reviews) | 
| **Session Recording** | Not enough data | 8.9 (64 reviews) | 9.0 (282 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.9 (70 reviews) | 8.8 (287 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.6 (68 reviews) | 8.8 (273 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.5 (70 reviews) | 8.9 (262 reviews) | 

#### Maintenance

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (71 reviews) | 8.9 (271 reviews) | 
| **Remote Printing** | Not enough data | 8.4 (48 reviews) | 8.8 (249 reviews) | 

#### Communication 

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Text Chat** | Not enough data | 8.8 (67 reviews) | 8.9 (282 reviews) | 
| **VoIP** | Not enough data | 7.9 (46 reviews) | 8.5 (223 reviews) | 
| **Video Conference Call** | Not enough data | 8.2 (48 reviews) | 8.5 (230 reviews) | 
| **Screen Annotations** | Not enough data | 8.5 (49 reviews) | 8.7 (251 reviews) | 

#### Security

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Data Encryption** | Not enough data | 8.6 (51 reviews) | 8.9 (269 reviews) | 
| **Compliance** | Not enough data | 8.3 (51 reviews) | 8.9 (260 reviews) | 

#### Device Support

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile Device Access** | Not enough data | 8.5 (59 reviews) | 8.9 (276 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.6 (57 reviews) | 9.0 (280 reviews) | 
| **Cross-Platform** | Not enough data | 8.4 (59 reviews) | 9.0 (279 reviews) | 

#### Performance

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (60 reviews) | 8.9 (266 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### Generative AI

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | 7.7/10 | 8 |
| **AnyDesk** | N/A | N/A |

#### Generative AI

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | 8.3/10 | 12 |
| **LogMeIn Resolve** | 8.3/10 | 101 |
| **AnyDesk** | N/A | N/A |

#### Incident Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Automate Ticket Routing** | 9.2 (8 reviews) | 8.5 (59 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.2 (10 reviews) | 8.2 (60 reviews) | Not enough data | 
| **Ticket Notifications** | 9.5 (10 reviews) | 8.3 (62 reviews) | Not enough data | 
| **Knowledge Base** | 9.4 (8 reviews) | 8.2 (62 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 8.1 (8 reviews) | 8.1 (56 reviews) | Not enough data | 

#### Reporting

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Dashboards** | 6.9 (8 reviews) | 8.3 (73 reviews) | Not enough data | 
| **Time Tracking** | 8.1 (8 reviews) | 8.2 (72 reviews) | Not enough data | 
| **Surveys** | 7.0 (5 reviews) | 8.4 (58 reviews) | Not enough data | 

#### Access & Usability

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Mobile** | Not enough data | 8.1 (74 reviews) | Not enough data | 
| **Self Service** | 7.8 (6 reviews) | 8.7 (72 reviews) | Not enough data | 
| **Active Directory** | 8.5 (8 reviews) | 8.1 (59 reviews) | Not enough data | 
| **Multi-Channel Access** | Not enough data | 8.5 (65 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |
| **AnyDesk** | N/A | N/A |

#### System Control

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | 8.5/10 | 9 |
| **AnyDesk** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | Not enough data | 

#### Operating System

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | Not enough data | 
| **Apple Support** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Android Support** | Not enough data | 8.3 (7 reviews) | Not enough data | 

#### Management

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Applicatons Management** | Not enough data | 8.3 (8 reviews) | Not enough data | 
| **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **Whitelist** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Blacklist** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Usage Information** | Not enough data | 8.6 (6 reviews) | Not enough data | 

#### Security

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Security** | Not enough data | 9.3 (7 reviews) | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **C2 ITSM** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 93 |
| **AnyDesk** | 8.9/10 | 848 |

#### Administration

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Usage Information** | Not enough data | 8.5 (79 reviews) | 9.0 (699 reviews) | 
| **Integrations** | Not enough data | 8.1 (71 reviews) | 8.8 (624 reviews) | 
| **Diagnostics** | Not enough data | 8.3 (77 reviews) | Feature Not Available | 
| **Session Recording** | Not enough data | 8.3 (76 reviews) | 8.8 (652 reviews) | 
| **Session Transfer** | Not enough data | 8.1 (72 reviews) | 8.9 (660 reviews) | 
| **Unattended Access** | Not enough data | 8.4 (76 reviews) | 8.8 (681 reviews) | 
| **File Sharing** | Not enough data | 8.5 (82 reviews) | 9.0 (715 reviews) | 

#### Platform

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.6 (72 reviews) | 9.0 (683 reviews) | 
| **Mobile Device Access** | Not enough data | 8.2 (69 reviews) | 8.7 (670 reviews) | 
| **Applications Management** | Not enough data | 8.5 (74 reviews) | Feature Not Available | 
| **Remote Device Control** | Not enough data | 8.7 (84 reviews) | 9.2 (736 reviews) | 

#### Security

| Feature | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | 7.7 (60 reviews) | Feature Not Available | 
| **Device Management** | Not enough data | 8.4 (77 reviews) | Feature Not Available | 
| **Device Enrollment** | Not enough data | 8.4 (70 reviews) | Feature Not Available | 

---
## Categories

**Unique to C2 ITSM (4):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to LogMeIn Resolve (9):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)

**Unique to AnyDesk (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | C2 ITSM | LogMeIn Resolve | AnyDesk | 
|---|---|---|---|
| **Small-Business** | 5.1% | 35.9% | 41.4% | 
| **Mid-Market** | 59.0% | 42.6% | 41.1% | 
| **Enterprise** | 35.9% | 21.4% | 17.5% | 

### By Industry

#### C2 ITSM

- **Government Administration:** 25.6%
- **Computer Software:** 10.3%
- **Education Management:** 10.3%
- **Financial Services:** 7.7%
- **Information Technology and Services:** 5.1%
- **Hospital & Health Care:** 5.1%
- **Higher Education:** 5.1%
- **Aviation & Aerospace:** 2.6%
- **Building Materials:** 2.6%
- **Civil Engineering:** 2.6%
- **Other:** 23.1%

#### LogMeIn Resolve

- **Information Technology and Services:** 22.1%
- **Computer Software:** 10.7%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Computer Networking:** 2.2%
- **Insurance:** 2.2%
- **Accounting:** 2.0%
- **Education Management:** 2.0%
- **Financial Services:** 2.0%
- **Other:** 43.3%

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

---
## Alternatives

### Alternatives to C2 ITSM

- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1867 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (748 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (954 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (769 reviews)
- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (590 reviews)

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1154 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1101 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3970 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)

---
## Top Discussions

### C2 ITSM

No discussions available for this product.

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/c2-itsm-vs-logmein-resolve-vs-anydesk)