Compare Buzz Medical Messenger and Updox 
Featured Products
At a Glance
Market Segments
Small-Business (72.5% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
Contact Us Per Month
Priced per Provider Month-to-month or Annual
Buzz Medical Messenger
Star Rating
(89)4.9 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Learn more about Buzz Medical MessengerUpdox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing plansBuzz Medical Messenger vs Updox
When assessing the two solutions, reviewers found Buzz Medical Messenger easier to use, set up, and administer. Reviewers also preferred doing business with Buzz Medical Messenger overall.
- Reviewers felt that Buzz Medical Messenger meets the needs of their business better than Updox.
- When comparing quality of ongoing product support, reviewers felt that Buzz Medical Messenger is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Buzz Medical Messenger over Updox.
Pricing
Entry-Level Pricing
Buzz Medical Messenger
Enterprise Standard
Contact Us
Per Month
This flexible and affordable tier offers a comprehensive slate of communication and collaboration features of the Buzz platform. Buzz offers continuous care coordination and reimagines how healthcare agencies exchange information to provide effective patient care. The platform augments the HIPAA-secure real-time messaging with the power of document sharing and e-signatures, Skyscape’s clinical library, and instant messaging in a fully customizable platform.
Small or Large team - everyone can benefit from this unique pricing model.
- Secure text 1:1 & group chats -Message Edit, Reply Threads, Forward with Captions
- Unlimited messaging, alerts, notifications, through any device
- Secure phone w/custom caller ID
Updox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
Free Trial
Buzz Medical Messenger
No trial information availableUpdox
No trial information availableRatings
Meets Requirements
9.9
33
9.0
78
Ease of Use
9.7
60
9.2
79
Ease of Setup
9.8
29
8.9
39
Ease of Admin
10.0
8
9.3
41
Quality of Support
10.0
32
8.9
77
Has the product been a good partner in doing business?
10.0
8
8.9
40
Product Direction (% positive)
10.0
30
8.7
74
Features by Category
Collaboration
9.6
17
Not enough data
9.7
16
Not enough data
9.6
17
Not enough data
Communication
10.0
21
Not enough data
9.8
21
Not enough data
9.6
16
Not enough data
9.9
21
Not enough data
9.7
20
Not enough data
9.9
21
Not enough data
Patient Management
9.5
11
Not enough data
9.5
11
Not enough data
9.7
11
Not enough data
Operations
9.8
15
Not enough data
9.9
17
Not enough data
9.8
15
Not enough data
9.9
12
Not enough data
9.8
9
Not enough data
9.9
12
Not enough data
10.0
18
Not enough data
Information Flow
Not enough data
9.5
28
Not enough data
9.1
27
Not enough data
9.6
27
Patient Experience
Not enough data
8.8
24
Not enough data
8.4
24
Not enough data
9.4
29
Not enough data
9.0
27
Platform
10.0
20
9.3
48
10.0
21
9.3
44
9.9
16
9.1
40
10.0
21
9.1
46
10.0
21
9.4
46
9.8
19
9.3
44
10.0
17
9.2
38
9.8
19
9.1
45
Patient-Centered Functions
Not enough data
8.0
27
Not enough data
7.7
27
Not enough data
8.4
28
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
7.6
24
Operations
Not enough data
8.8
38
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.0
24
Generative AI
Not enough data
7.2
9
Technology
Not enough data
8.6
19
Not enough data
8.0
15
Not enough data
8.7
17
Administration
Not enough data
8.2
15
Not enough data
8.3
16
Not enough data
8.3
18
Compliance
Not enough data
9.5
21
Not enough data
9.6
19
Categories
Categories
Shared Categories
Buzz Medical Messenger and Updox are categorized as HIPAA Compliant Messaging and Telemedicine
Unique Categories
Buzz Medical Messenger is categorized as Clinical Communication and Collaboration
Updox is categorized as Patient Engagement and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Buzz Medical Messenger
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
39.8%
Medical Practice
12.5%
Information Technology and Services
11.4%
Health, Wellness and Fitness
9.1%
Computer Software
5.7%
Other
21.6%
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Discussions
Buzz Medical Messenger has no discussions with answers
What is Updox used for?
5 Comments
JR
Telemedicine platform, sending and receiving faxes electronically, bulk communication with patients through text and/or email.Read more
When when we get a custom link for each provider.
1 Comment
KM
Custom login for each provider. Username and Password.Read more
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