# Buzz Medical Messenger vs Rocket.Chat Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Buzz Medical Messenger excels in user satisfaction, boasting a higher overall rating compared to Rocket.Chat. Users appreciate its range of communication options, with one reviewer noting, "Still learning how to use, but very impressed with the range of communication options available within the platform."
- **Users say** Rocket.Chat shines in its open-source nature, which allows for greater customization and transparency. One user highlighted, "I like that Rocket.Chat is open source software, allowing us to see what new features are coming up and recommend what features we want."
- **Reviewers mention** that Buzz Medical Messenger offers superior support and ease of administration, with many users praising its straightforward setup process. A user remarked, "Love the ability to complete forms and send for signature," indicating the platform's practical features for clinical communication.
- **According to verified reviews** , Rocket.Chat is recognized for its collaborative capabilities, making it a popular choice among mid-market users. One reviewer stated, "It really helps us collaborate within the team and discuss our ideas," showcasing its effectiveness in team environments.
- **Users highlight** that Buzz Medical Messenger's focus on HIPAA compliance is a significant advantage, with many feeling confident in its secure messaging capabilities. This is crucial for healthcare professionals, as one user noted the importance of "communications across clinicians involved."
- **G2 reviewers report** that while Rocket.Chat has a strong community and is well-polished, it sometimes struggles with specific workflow needs, as some users have pointed out configuration challenges. However, they still find it "very easy to use and quite understandable," which is a testament to its user-friendly design.



| | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 89 | 374 | 
| **Largest Market Segment** | Small-Business (72.5% of reviews) | Mid-Market (50.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Free Per Year | 

---
## Top Pros & Cons

### Buzz Medical Messenger

Pros:
- Communication (16 reviews)
- Features (9 reviews)

Cons:
- Limited Features (2 reviews)
- Not User-Friendly (2 reviews)

### Rocket.Chat

Pros:
- Ease of Use (14 reviews)
- Features (11 reviews)

Cons:
- Not User-Friendly (7 reviews)
- User Interface (7 reviews)

---
## Ratings Comparison
| Rating | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
  | **Meets Requirements** | 9.9 (33 reviews) | 8.6 (282 reviews) | 
  | **Ease of Use** | 9.7 (60 reviews) | 8.7 (289 reviews) | 
  | **Ease of Setup** | 9.8 (29 reviews) | 8.2 (130 reviews) | 
  | **Ease of Admin** | 10.0 (8 reviews) | 8.3 (123 reviews) | 
  | **Quality of Support** | 10.0 (32 reviews) | 8.0 (237 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (8 reviews) | 8.2 (110 reviews) | 
  | **Product Direction (% positive)** | 10.0 (30 reviews) | 8.4 (278 reviews) | 

---
## Pricing

### Buzz Medical Messenger

#### Entry-Level Pricing

Plan: Enterprise Standard

Price: Contact Us Per Month

Description: This flexible and affordable tier offers a comprehensive slate of communication and collaboration features of the Buzz platform.  Buzz offers continuous care coordination and reimagines how healthcare agencies exchange information to provide effective patient care. The platform augments the HIPAA-secure real-time messaging with the power of document sharing and e-signatures, Skyscape’s clinical library, and instant messaging in a fully customizable platform.

Small or Large team - everyone can benefit from this unique pricing model.

Key Features:
- Secure text 1:1 & group chats -Message Edit, Reply Threads, Forward with Captions
- Unlimited messaging, alerts, notifications, through any device
- Secure phone w/custom caller ID

[Learn more about Buzz Medical Messenger](https://www.g2.com/products/buzz-medical-messenger/reviews)

#### Free Trial

No

### Rocket.Chat

#### Entry-Level Pricing

Plan: Starter

Price: Free Per Year

Description: Ideal for technical evaluation or small businesses

Key Features:
- Up to 50 users
- Self-managed only
- CORE CAPABILITIES, INCLUDING:

[Browse all 4 editions](https://www.g2.com/products/rocket-chat/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | 9.8/10 | 22 |
| **Rocket.Chat** | N/A | N/A |

#### Collaboration

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Modules** | 9.6 (17 reviews) | Not enough data | 
| **Scheduling** | 9.7 (16 reviews) | Not enough data | 
| **Reporting** | 9.6 (17 reviews) | Not enough data | 

#### Communication

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Security** | 10.0 (21 reviews) | Not enough data | 
| **Health Care Messages** | 9.8 (21 reviews) | Not enough data | 
| **Alarms** | 9.6 (16 reviews) | Not enough data | 
| **Messaging** | 9.9 (21 reviews) | Not enough data | 
| **Telephone** | 9.7 (20 reviews) | Not enough data | 
| **Notifications** | 9.9 (21 reviews) | Not enough data | 

#### Patient Management

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Staff Scheduling** | 9.5 (11 reviews) | Not enough data | 
| **Patient Retention** | 9.5 (11 reviews) | Not enough data | 
| **CDI (Clinical Document Improvement)** | 9.7 (11 reviews) | Not enough data | 

#### Operations

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Correspondance Variety** | 9.8 (15 reviews) | Not enough data | 
| **Data Sharing** | 9.9 (17 reviews) | Not enough data | 
| **Cross Platform Support** | 9.8 (15 reviews) | Not enough data | 
| **Routing** | 9.9 (12 reviews) | Not enough data | 
| **Health Care IT Integration** | 9.8 (9 reviews) | Not enough data | 
| **Analytics and Reporting** | 9.9 (12 reviews) | Not enough data | 
| **Messaging Security** | 10.0 (18 reviews) | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | 8.3/10 | 219 |

#### Business Instant Messaging

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (165 reviews) | 
| **Notifications** | Not enough data | 8.1 (175 reviews) | 
| **Search** | Not enough data | 8.0 (167 reviews) | 

#### Business Instant Messaging 

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 7.7 (108 reviews) | 
| **Video Conferencing** | Not enough data | 7.6 (103 reviews) | 

#### Business Instant Messaging

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Mobile Application** | Not enough data | 7.8 (151 reviews) | 
| **Web Application** | Not enough data | 9.0 (170 reviews) | 
| **Integrations** | Not enough data | 8.5 (125 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Text Summarization** | Not enough data | 9.0 (5 reviews) | 

#### AI - Business Instant Messaging

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **AI Powered Search** | Not enough data | 9.0 (5 reviews) | 
| **Smart Notifications** | Not enough data | 9.3 (5 reviews) | 
| **AI Powered Language Translation** | Not enough data | 7.7 (5 reviews) | 
| **Content Generation** | Not enough data | 7.0 (5 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | 9.9/10 | 21 |
| **Rocket.Chat** | 9.0/10 | 10 |

#### Platform

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 10.0 (20 reviews) | 9.4 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 10.0 (21 reviews) | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.9 (16 reviews) | 7.4 (7 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 10.0 (21 reviews) | 8.3 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 10.0 (21 reviews) | 9.6 (8 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.8 (19 reviews) | 10.0 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 10.0 (17 reviews) | 7.9 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.8 (19 reviews) | 9.4 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | 8.8/10 | 39 |

#### Collaboration Tools

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.5 (25 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 8.5 (17 reviews) | 
| **Whiteboarding** | Not enough data | 8.7 (13 reviews) | 
| **Live Chat** | Not enough data | 9.2 (18 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (13 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Scheduling** | Not enough data | 9.2 (19 reviews) | 
| **Recording** | Not enough data | 8.7 (17 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.8 (22 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.2 (16 reviews) | 

#### Software Type

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Mobile** | Not enough data | 8.2 (23 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 9.4 (17 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.0 (21 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | 8.8/10 | 73 |

#### Functionality

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Ease Of Integration** | Not enough data | 8.9 (59 reviews) | 
| **API Call Speed** | Not enough data | 8.7 (53 reviews) | 
| **Communication Varieties** | Not enough data | 9.2 (63 reviews) | 

#### Support

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Documentation** | Not enough data | 8.7 (57 reviews) | 
| **Community Support** | Not enough data | 8.8 (60 reviews) | 
| **Professional Support** | Not enough data | 8.7 (53 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | N/A | N/A |

#### Technology

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | 8.6/10 | 146 |

#### Generative AI

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.4 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (8 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (8 reviews) | 

#### Communication

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 8.7 (107 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.3 (121 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 8.1 (78 reviews) ✓ Verified | 
| **In-App Messaging** | Not enough data | 8.5 (108 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 8.7 (48 reviews) | 

####  Internal Use

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Customization ** | Not enough data | 8.0 (109 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 8.7 (93 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 8.1 (80 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.4 (78 reviews) ✓ Verified | 
| **Team Inbox ** | Not enough data | 8.7 (101 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 8.7 (82 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Buzz Medical Messenger** | N/A | N/A |
| **Rocket.Chat** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)

**Unique to Buzz Medical Messenger (2):** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Telemedicine Software](https://www.g2.com/categories/telemedicine)

**Unique to Rocket.Chat (5):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Live Chat Software](https://www.g2.com/categories/live-chat), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Buzz Medical Messenger | Rocket.Chat | 
|---|---|---|
| **Small-Business** | 72.5% | 35.6% | 
| **Mid-Market** | 27.5% | 50.4% | 
| **Enterprise** | 0% | 13.9% | 

### By Industry

#### Buzz Medical Messenger

- **Hospital & Health Care:** 39.8%
- **Medical Practice:** 12.5%
- **Information Technology and Services:** 11.4%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 5.7%
- **Marketing and Advertising:** 4.5%
- **Alternative Medicine:** 3.4%
- **Veterinary:** 2.3%
- **Financial Services:** 2.3%
- **Biotechnology:** 2.3%
- **Other:** 6.8%

#### Rocket.Chat

- **Information Technology and Services:** 22.8%
- **Computer Software:** 14.6%
- **Hospital & Health Care:** 4.3%
- **Marketing and Advertising:** 3.6%
- **Education Management:** 3.6%
- **Telecommunications:** 3.0%
- **Consumer Services:** 3.0%
- **Government Administration:** 2.4%
- **Higher Education:** 2.1%
- **Financial Services:** 2.1%
- **Other:** 38.3%

---
## Alternatives

### Alternatives to Buzz Medical Messenger

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---
## Top Discussions

### Buzz Medical Messenger

No discussions available for this product.

### Rocket.Chat

- Title: [Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Can I use this for personal use, similar to Whatsapp or Telegram?](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Is is possible to customize the REST Api of Rocket Chat?](https://www.g2.com/discussions/12467-is-is-possible-to-customize-the-rest-api-of-rocket-chat) — 2 comments, 1 upvote
  > **Top comment:** "If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat..."
- Title: [What is Rocket.Chat used for?](https://www.g2.com/discussions/what-is-rocket-chat-used-for) — 1 comment
  > **Top comment:** "We use Rocket.chat as a messaging platforms for our volunteers to keep in contact with each other, We also use it to notify our volunteers of new..."
- Title: [When would there be a stable release of rocket chat which would all almost all the essential features working that I have discussed in most disliked features question above?](https://www.g2.com/discussions/when-would-there-be-a-stable-release-of-rocket-chat-which-would-all-almost-all-the-essential-features-working-that-i-have-discussed-in-most-disliked-features-question-above) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone, Are you looking for a professional trader, forex and binary manager who will help you trade and manage your account with good and massive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/buzz-medical-messenger-vs-rocket-chat)