G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, featuring robust social media listening and extensive media monitoring capabilities. Users appreciate its global coverage, which helps them gain a broad perspective on their brand's presence.
Users say that while both platforms are user-friendly, Meltwater's programming is particularly noted for being intuitive once set up, making it easier for teams to navigate and utilize effectively. In contrast, Business Wire also receives praise for its ease of use, but some users feel it may not be as seamless as Meltwater in terms of overall functionality.
Reviewers mention that Meltwater's customizable dashboard and automated analytics, including daily reports, significantly enhance their monitoring experience. This feature is highlighted as a major advantage for users looking for tailored insights, whereas Business Wire's strengths lie more in its distribution capabilities.
According to verified reviews, Business Wire stands out for its attentive customer support, with users noting the professionalism and expertise of the team in refining press releases. This level of service is appreciated, but some users feel that Meltwater's customer service is also responsive, albeit with a slightly less personalized touch.
Users highlight that Meltwater's recent updates and product direction are viewed positively, indicating a commitment to evolving with user needs. In contrast, Business Wire's product direction has received mixed feedback, suggesting that some users are looking for more innovation in their offerings.
G2 reviewers indicate that while both products cater to small businesses, Meltwater has a larger volume of reviews, which suggests a broader user base and potentially more reliable insights. Business Wire, while also popular among small businesses, has fewer reviews, which may limit the perspective on its overall performance.
Pricing
Entry-Level Pricing
Business Wire
No pricing available
Meltwater
No pricing available
Free Trial
Business Wire
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
8.8
175
7.9
2,140
Ease of Use
8.5
177
7.8
2,174
Ease of Setup
8.1
71
7.8
1,153
Ease of Admin
8.2
66
8.1
930
Quality of Support
9.0
165
8.6
2,065
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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