Compare BulkSMS.com and Twilio 
Featured Products
At a Glance
Market Segments
Small-Business (74.1% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
$
No pricing available
BulkSMS.com
Star Rating
(266)4.6 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plansTwilio
Star Rating
(507)4.1 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in its customization options, allowing users to tailor phone numbers and communication methods to their specific needs. This flexibility is particularly appreciated by businesses looking to engage customers globally without limitations.
- Users say that BulkSMS.com stands out for its simplicity and reliability. Many find the platform easy to navigate, making it accessible even for those without technical expertise, which is a significant advantage for small businesses.
- Reviewers mention that Twilio's API integration is highly praised for its clear documentation and reliability. Users highlight that the platform scales well for various messaging needs, including SMS and OTP, which is crucial for businesses that require dependable communication.
- According to verified reviews, BulkSMS.com users appreciate the platform's quick message delivery and good uptime. This reliability is essential for businesses that rely on timely communication with their customers.
- G2 reviewers note that while Twilio has a broader range of features, some users find it can be more complex to set up compared to BulkSMS.com. This complexity may pose challenges for smaller teams or those looking for a straightforward solution.
- Users highlight that BulkSMS.com offers excellent API access for developers, making it easy to integrate SMS capabilities into applications. This feature is particularly beneficial for tech-savvy businesses looking to enhance their services with minimal hassle.
Pricing
Entry-Level Pricing
BulkSMS.com
Standard
$
There is no monthly fee, no set up fee, and no contract fee to use our SMS service.
- Prepaid Credit
- Credits Never Expire
- Money-back Guarantee
Twilio
No pricing availableFree Trial
BulkSMS.com
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.0
197
8.8
367
Ease of Use
9.2
202
8.2
373
Ease of Setup
9.0
136
7.7
212
Ease of Admin
9.1
130
7.9
196
Quality of Support
9.1
184
7.8
333
Has the product been a good partner in doing business?
9.2
131
8.0
187
Product Direction (% positive)
8.5
194
8.3
356
Features by Category
Text Messaging
9.3
133
|
Verified
Not enough data
8.4
94
|
Verified
Not enough data
8.9
101
|
Verified
Not enough data
8.5
74
|
Verified
Not enough data
8.2
46
Not enough data
7.6
35
Not enough data
8.8
100
Not enough data
8.6
71
Not enough data
SMS Platform
8.4
96
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
8.1
48
Not enough data
8.7
75
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
23
8.0
108
|
Verified
9.5
22
8.3
103
|
Verified
8.6
22
8.4
104
|
Verified
Support
9.0
22
7.6
106
|
Verified
8.6
22
Feature Not Available
9.3
22
7.0
105
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
BulkSMS.com and Twilio are categorized as SMS Marketing and Communication Platform as a Service (CPaaS)
Unique Categories
BulkSMS.com has no unique categories
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), and VoIP Providers
Reviews
Reviewers' Company Size
BulkSMS.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.4%
Computer Software
7.1%
Non-Profit Organization Management
5.5%
Education Management
3.9%
Religious Institutions
3.9%
Other
70.2%
Computer Software
17.7%
Information Technology and Services
11.0%
Marketing and Advertising
6.8%
Financial Services
5.1%
Internet
4.9%
Other
54.5%
Alternatives
Discussions
How can you send longer text messages?
1 Comment
Official Response from BulkSMS.com
Hello Nantes, thanks for your question. The ability to send and receive multiple message parts as one depends on the mobile networks you’re sending to. In...Read more
Do the sms's get sent from the same number?
1 Comment
Official Response from BulkSMS.com
Hello Craig, great question!
SMS messages are not always sent from the same number. In some regions, this is possible, but we cannot guarantee this for...Read more
why can you not support bundled sms packages?
1 Comment
Official Response from BulkSMS.com
Hello, Chris. Thanks for your question. I am not sure that I understand the question - Are you saying your customers want to purchase tokens and get balances...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
