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Compare BulkSMS.com and TextUs 
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At a Glance
Market Segments
Small-Business (74.5% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
$
Starting at $749.00 1 Base Subscription Per Month
BulkSMS.com
Star Rating
(266)4.6 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plansTextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TextUs excels in Two-Way Text Messaging with a score of 9.5, while BulkSMS.com scores lower at 8.5. Reviewers mention that TextUs provides a more interactive experience, allowing for seamless communication between businesses and customers.
- Reviewers mention that TextUs offers superior Automatic Replies, scoring 9.3 compared to BulkSMS.com's 8.7. Users say this feature enhances customer engagement by providing timely responses, which is crucial for maintaining customer satisfaction.
- G2 users highlight the ease of integration with BulkSMS.com, scoring 9.5, which is higher than TextUs's 9.0. Users report that BulkSMS.com’s API Call Speed of 9.4 is particularly beneficial for businesses needing quick and efficient messaging solutions.
- Users on G2 note that TextUs shines in Personalization with a score of 9.3, while BulkSMS.com scores 8.9. Reviewers mention that the ability to tailor messages significantly improves marketing effectiveness and customer relationships.
- Reviewers say that TextUs's Bulk SMS feature scores 9.2, slightly lower than BulkSMS.com's 9.3. However, users report that TextUs provides a more user-friendly interface for managing bulk campaigns, making it easier for teams to execute their strategies.
- Users report that both platforms have strong support, with TextUs scoring 9.1 and BulkSMS.com at 9.4 for Professional Support. Reviewers mention that BulkSMS.com’s support team is particularly responsive, which is a critical factor for businesses needing immediate assistance.
Pricing
Entry-Level Pricing
BulkSMS.com
Standard
$
There is no monthly fee, no set up fee, and no contract fee to use our SMS service.
- Prepaid Credit
- Credits Never Expire
- Money-back Guarantee
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Free Trial
BulkSMS.com
Free Trial is available
TextUs
No trial information availableRatings
Meets Requirements
9.0
197
9.3
443
Ease of Use
9.2
202
9.4
449
Ease of Setup
9.0
136
9.3
185
Ease of Admin
9.1
131
9.3
173
Quality of Support
9.1
184
9.1
399
Has the product been a good partner in doing business?
9.2
132
9.4
177
Product Direction (% positive)
8.5
194
9.2
421
Features by Category
Basics
Not enough data
8.1
124
Not enough data
8.3
121
Not enough data
8.7
142
Additional Functionality
Not enough data
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Content
Not enough data
8.6
131
Not enough data
7.6
130
Recruiting and Onboarding
Not enough data
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Platform
Not enough data
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Text Messaging
9.3
134
|
Verified
9.2
154
|
Verified
8.4
95
|
Verified
9.5
169
|
Verified
9.0
102
|
Verified
9.4
152
|
Verified
8.6
75
|
Verified
9.3
140
|
Verified
8.2
47
9.0
117
7.5
36
8.9
126
|
Verified
8.8
101
9.3
145
|
Verified
8.6
72
8.6
58
SMS Platform
8.4
97
|
Verified
8.9
122
|
Verified
8.6
94
|
Verified
9.0
127
|
Verified
Feature Not Available
8.5
93
7.1
42
8.3
105
8.1
49
9.1
69
8.6
76
8.5
95
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.0
8
Functionality
9.5
22
Not enough data
9.5
22
Not enough data
8.6
22
Not enough data
Support
9.0
22
Not enough data
8.6
22
Not enough data
9.3
22
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BulkSMS.com and TextUs are categorized as SMS Marketing
Unique Categories
BulkSMS.com is categorized as Communication Platform as a Service (CPaaS)
TextUs is categorized as Mobile Marketing, Salesforce AppExchange Apps, and Candidate Relationship Management
Reviews
Reviewers' Company Size
BulkSMS.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Computer Software
7.1%
Non-Profit Organization Management
5.9%
Religious Institutions
3.9%
Education Management
3.9%
Other
70.2%
Staffing and Recruiting
55.7%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.3%
Alternatives
Discussions
When do we get a mobile app for this?
1 Comment
Official Response from BulkSMS.com
Hello Paradise. Yes - currently we do have this limitation between our desktop software and our online version. This is definitely one of the items on our...Read more
why can you not support bundled sms packages?
1 Comment
Official Response from BulkSMS.com
Hello, Chris. Thanks for your question. I am not sure that I understand the question - Are you saying your customers want to purchase tokens and get balances...Read more
How can you send longer text messages?
1 Comment
Official Response from BulkSMS.com
Hello Nantes, thanks for your question. The ability to send and receive multiple message parts as one depends on the mobile networks you’re sending to. In...Read more
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
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