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At a Glance
Market Segments
Small-Business (56.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
$2.50 1 user Per Month
Built
Star Rating
(107)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BuiltWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Time, Attendance, and PTO" management with a score of 9.6, making it a preferred choice for businesses needing robust scheduling features. In contrast, "Built" shines in "Schedule Management" with a score of 9.3, indicating its strength in managing complex scheduling needs.
- Reviewers mention that "Built" offers superior "Quality of Support" with a score of 9.4, which is significantly higher than "When I Work's" score of 8.3. This suggests that users may find more reliable assistance when issues arise with "Built".
- G2 users highlight "Built's" "Ease of Use" with a score of 9.5, which is notably higher than "When I Work's" score of 8.6. This indicates that "Built" may provide a more intuitive user experience, making it easier for teams to adopt and utilize the software effectively.
- Users on G2 report that "When I Work" has a strong feature for "Employee Leave Management" with a score of 7.7, while "Built" outperforms it with a score of 9.5, suggesting that "Built" offers more comprehensive tools for managing employee absences.
- Reviewers say that "Built" provides better "Process Automation" capabilities with a score of 9.1 compared to "When I Work's" score of 7.1. This indicates that "Built" may help streamline workflows more effectively, reducing manual tasks for users.
- Users report that "When I Work" has a strong "Time Tracking" feature with a score of 9.1, which is essential for businesses focused on billable hours. However, "Built" also offers competitive "Time & Attendance Tracking" with a score of 8.8, making it a solid alternative for time management needs.
Pricing
Entry-Level Pricing
Built
No pricing availableWhen I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Built
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
77
8.8
293
Ease of Use
9.5
79
8.7
296
Ease of Setup
8.9
41
8.7
159
Ease of Admin
9.2
42
8.7
155
Quality of Support
9.3
58
8.4
236
Has the product been a good partner in doing business?
9.5
41
8.7
148
Product Direction (% positive)
9.1
74
8.9
279
Features by Category
Core HR
8.6
11
Not enough data
9.6
15
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform
8.5
10
8.1
70
Not enough data
7.1
34
Feature Not Available
7.9
51
9.2
13
8.6
75
9.4
12
8.9
76
7.9
7
8.8
75
8.0
11
8.2
60
9.4
13
8.6
75
Automation
9.1
13
8.2
29
Logistics
9.0
14
7.9
29
Feature Not Available
7.8
29
Feature Not Available
8.0
29
Management
Feature Not Available
8.2
28
Feature Not Available
8.2
28
9.5
16
8.2
28
9.1
18
8.8
27
9.1
15
8.6
28
8.9
18
8.8
28
8.8
13
8.6
28
Monitoring
Feature Not Available
7.9
28
Feature Not Available
8.2
28
8.7
9
8.0
28
Logistics
9.1
15
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
9.2
14
Not enough data
9.2
17
Not enough data
Editing & Design
8.8
12
Not enough data
8.8
11
Not enough data
9.0
12
Not enough data
8.3
13
Not enough data
7.8
10
Not enough data
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
16
Not enough data
9.1
29
Not enough data
9.3
20
Not enough data
9.1
26
Not enough data
Platform Functionality
8.8
18
Not enough data
9.2
24
Not enough data
Platform Data
8.9
18
Not enough data
9.0
24
Not enough data
8.4
19
Not enough data
8.7
25
Not enough data
Platform Basics
Not enough data
8.1
66
Not enough data
9.0
78
Not enough data
8.7
78
Platform Content
Not enough data
8.4
67
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.5
58
Not enough data
9.0
75
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Resource Planning - Workforce Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Workforce Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
9.0
89
Not enough data
8.7
62
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
89
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.5
10
8.1
70
Not enough data
7.1
34
Feature Not Available
7.9
51
9.2
13
8.6
75
9.4
12
8.9
76
7.9
7
8.8
75
8.0
11
8.2
60
9.4
13
8.6
75
Workforce Management Platform Features
Not enough data
8.4
74
Not enough data
9.1
105
Not enough data
9.0
98
Not enough data
8.9
96
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
Not enough data
8.7
86
Not enough data
8.7
100
Not enough data
8.3
98
Categories
Categories
Shared Categories
Built and When I Work are categorized as Time & Attendance
Unique Categories
Reviews
Reviewers' Company Size
Built
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.5%
Computer Software
7.7%
Consumer Goods
6.7%
Education Management
5.8%
Non-Profit Organization Management
4.8%
Other
63.5%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Alternatives
Discussions
What does Built For Teams do?
1 Comment
MA
Keep track of Time and Attendance for all employees. Read more
How much is Built for Teams?
1 Comment
BD
Great question! Built for Teams is a modular platform which allows you to truly tailor the solution to your specific needs. You never have to pay for...Read more
Built has no more discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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