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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $208.00
BuildOps
Star Rating
(54)4.2 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BuildOpsService Fusion
Star Rating
(118)4.1 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Service Fusion excels in its calendar and dispatch features, with ratings of 8.5 and 8.9 respectively, while BuildOps outshines with a perfect score of 10.0 in both areas, indicating superior scheduling capabilities.
- Reviewers mention that BuildOps offers a significantly better quality of support with a score of 9.8 compared to Service Fusion's 8.5, suggesting that users may find more responsive and helpful assistance with BuildOps.
- G2 users highlight that Service Fusion has a more user-friendly ease of setup with a score of 8.0, while BuildOps struggles with a lower score of 6.7, indicating that new users may face challenges when getting started with BuildOps.
- Users on G2 report that BuildOps provides superior reporting and analytics capabilities, scoring 9.2 in both areas, while Service Fusion lags behind with scores of 7.7 and 7.5, respectively, making BuildOps a better choice for data-driven decision-making.
- Reviewers say that Service Fusion's invoicing feature is rated at 8.6, which is slightly better than BuildOps' score of 8.3, indicating that users may find Service Fusion's invoicing process more efficient and user-friendly.
- Users report that BuildOps shines in product direction with a perfect score of 10.0, while Service Fusion scores 8.3, suggesting that BuildOps is perceived as having a clearer and more promising roadmap for future development.
Pricing
Entry-Level Pricing
BuildOps
No pricing availableService Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Free Trial
BuildOps
No trial information availableService Fusion
No trial information availableRatings
Meets Requirements
8.1
36
8.2
108
Ease of Use
8.2
37
8.5
108
Ease of Setup
6.6
32
7.9
77
Ease of Admin
8.0
27
8.2
75
Quality of Support
8.4
36
8.4
107
Has the product been a good partner in doing business?
8.6
28
8.5
75
Product Direction (% positive)
8.7
35
8.2
109
Features by Category
Payment Processing
Not enough data
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Administration
Not enough data
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Payment Options
Not enough data
Feature Not Available
Not enough data
8.4
25
Security
Not enough data
8.1
24
Platform
Not enough data
7.1
26
Not enough data
Feature Not Available
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Generative AI
6.2
13
7.9
20
4.9
13
7.3
20
Before the Job
7.7
27
8.3
78
8.5
28
8.9
80
7.3
28
8.3
78
4.2
28
8.4
80
On the Job
7.0
28
8.1
78
6.8
28
8.0
79
5.5
26
7.4
59
4.4
24
8.1
73
5.6
25
Feature Not Available
After the Job
8.2
27
7.6
75
7.8
26
7.3
71
7.6
27
8.5
77
5.3
25
7.4
62
Agentic AI - Field Service Management
3.9
11
Not enough data
3.0
10
Not enough data
3.0
10
Not enough data
Categories
Categories
Shared Categories
BuildOps and Service Fusion are categorized as HVAC and Field Service Management
Unique Categories
BuildOps is categorized as Construction CRM and Construction ERP
Service Fusion is categorized as Payment Processing
Reviews
Reviewers' Company Size
BuildOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
76.1%
Facilities Services
8.7%
Mechanical or Industrial Engineering
4.3%
Utilities
2.2%
Telecommunications
2.2%
Other
6.5%
Construction
30.7%
Electrical/Electronic Manufacturing
9.6%
Consumer Services
8.8%
Facilities Services
7.0%
Information Technology and Services
4.4%
Other
39.5%
Discussions
BuildOps has no discussions with answers
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
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