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Compare BuildOps and Kickserv 
Featured Products
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $60.00 Per Month
BuildOps
Star Rating
(54)4.2 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BuildOpsKickserv
Star Rating
(176)4.5 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kickserv excels in overall user satisfaction, reflected in its higher G2 Score compared to BuildOps. Users appreciate the platform's continuous improvements and feature updates, often tailored to user requests, enhancing their overall experience.
- Users say that Kickserv's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies tasks like time tracking and work order management. In contrast, while BuildOps is also noted for being user-friendly, some users find it less intuitive, particularly when navigating its mobile app.
- Reviewers mention that Kickserv offers a smoother setup process, making it easier for small businesses to get started. Users have praised the platform for its quick onboarding and customization options, whereas BuildOps has received feedback indicating that its setup can be more challenging and time-consuming.
- According to verified reviews, Kickserv shines in the quality of support it provides, with users frequently noting the responsiveness and helpfulness of the support team. BuildOps, while also providing decent support, has received slightly lower ratings in this area, suggesting room for improvement.
- Users highlight that Kickserv's reporting and invoicing features are particularly robust, allowing for detailed insights and streamlined billing processes. On the other hand, BuildOps has been noted for its mobile capabilities, such as fillable forms and job history management, but some users feel its invoicing features could be more comprehensive.
- G2 reviewers indicate that Kickserv is particularly well-suited for small businesses, with a significant majority of its reviews coming from this segment. BuildOps also targets small businesses but has a smaller proportion of reviews from this demographic, which may affect its relevance for users in that market.
Pricing
Entry-Level Pricing
BuildOps
No pricing availableKickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Free Trial
BuildOps
No trial information availableKickserv
Free Trial is available
Ratings
Meets Requirements
8.1
36
8.4
166
Ease of Use
8.2
37
8.9
167
Ease of Setup
6.6
32
8.9
103
Ease of Admin
8.0
27
9.1
99
Quality of Support
8.4
36
9.2
162
Has the product been a good partner in doing business?
8.6
28
9.1
97
Product Direction (% positive)
8.7
35
8.9
166
Features by Category
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.5
19
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
6.2
13
Feature Not Available
4.9
13
Feature Not Available
Before the Job
7.7
27
9.0
106
8.5
28
9.1
94
7.3
28
9.2
103
4.2
28
8.6
100
On the Job
7.0
28
8.7
72
6.8
28
8.7
94
5.5
26
8.0
82
4.4
24
8.6
91
5.6
25
8.5
74
After the Job
8.2
27
8.4
97
7.8
26
Feature Not Available
7.6
27
9.0
98
5.3
25
Feature Not Available
Agentic AI - Field Service Management
3.9
11
Not enough data
3.0
10
Not enough data
3.0
10
Not enough data
Categories
Categories
Shared Categories
BuildOps and Kickserv are categorized as Field Service Management
Unique Categories
Reviews
Reviewers' Company Size
BuildOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
76.1%
Facilities Services
8.7%
Mechanical or Industrial Engineering
4.3%
Utilities
2.2%
Telecommunications
2.2%
Other
6.5%
Construction
29.1%
Consumer Services
11.6%
Facilities Services
6.4%
Computer Software
5.2%
Information Technology and Services
3.5%
Other
44.2%
Discussions
BuildOps has no discussions with answers
Does your service integrate with QuickBooks® Online?
2 Comments
JF
Yes it doesRead more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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