# Buildium, Innago vs AppFolio Comparison

| | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 262 | 651 | 1,034 | 
| **Largest Market Segment** | Small-Business (87.4% of reviews) | Small-Business (99.7% of reviews) | Small-Business (84.4% of reviews) | 
| **Entry Level Price** | Starting at $62.00 Per Month | Free | Contact Us | 

---
## Top Pros & Cons

### Buildium

Pros:
- Ease of Use (27 reviews)
- Tenant Management (18 reviews)

Cons:
- Missing Features (14 reviews)
- Limited Customization (10 reviews)

### Innago

Pros:
- Ease of Use (175 reviews)
- Property Management (128 reviews)

Cons:
- Missing Features (43 reviews)
- Payment Issues (43 reviews)

### AppFolio

Pros:
- Ease of Use (332 reviews)
- User-Friendly (126 reviews)

Cons:
- Missing Features (129 reviews)
- Poor Customer Support (54 reviews)

---
## Ratings Comparison
| Rating | Buildium | Innago | AppFolio | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (220 reviews) | 9.5 (498 reviews) | 9.0 (689 reviews) | 
  | **Ease of Use** | 8.8 (224 reviews) | 9.2 (512 reviews) | 9.1 (885 reviews) | 
  | **Ease of Setup** | 8.5 (130 reviews) | 9.3 (415 reviews) | 8.6 (632 reviews) | 
  | **Ease of Admin** | 8.9 (109 reviews) | 9.5 (179 reviews) | 9.0 (260 reviews) | 
  | **Quality of Support** | 8.9 (216 reviews) | 9.5 (445 reviews) | 8.6 (666 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (108 reviews) | 9.8 (174 reviews) | 9.1 (260 reviews) | 
  | **Product Direction (% positive)** | 9.2 (218 reviews) | 9.7 (478 reviews) | 9.5 (680 reviews) | 

---
## Pricing

### Buildium

#### Entry-Level Pricing

Plan: Essential

Price: Starting at $62.00 Per Month

Description: Your portfolio is taking off and you’re ready to up your game. Get the essentials to automate your day-to-day and get your business running from a central platform.

Key Features:
- Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, Online Portals, Free Marketing Website, Tenant Screening, Online Payments, Standard Reports, Ticket Support

[Browse all 3 editions](https://www.g2.com/products/buildium/pricing)

#### Free Trial

Yes

### Innago

#### Entry-Level Pricing

Plan: Free For Everyone

Price: Free

Description: Innago is free-to-use for landlords of any size. No contracts and no plans to change this in the future! 

Start saving time & money.

Key Features:
- Online Rent Collection
- Tenant Screening
- Digital Document Signing

[Learn more about Innago](https://www.g2.com/products/innago/reviews)

#### Free Trial

Yes

### AppFolio

#### Entry-Level Pricing

Plan: Core

Price: Contact Us

Description: An out of the box solution giving you one powerful platform to run any property management business.

Key Features:
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management

[Browse all 3 editions](https://www.g2.com/products/appfolio/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Lease Administration

| Product | Score | Reviews |
|---|---|---|
| **Buildium** | 8.5/10 | 50 |
| **Innago** | 8.9/10 | 215 |
| **AppFolio** | 8.6/10 | 288 |

#### Lease Administration Platform Features

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Portfolio Administration** | 8.9 (42 reviews) | 9.3 (194 reviews) | 9.0 (254 reviews) | 
| **Lease Accounting** | 8.9 (46 reviews) | 9.2 (178 reviews) | 9.0 (251 reviews) | 
| **Lease Auditing** | 8.7 (43 reviews) | 8.8 (158 reviews) | 8.7 (228 reviews) | 
| **Document Management** | 9.1 (47 reviews) | 9.3 (184 reviews) | 9.0 (253 reviews) | 
| **Critical Date Alarms** | 8.5 (43 reviews) | 9.2 (167 reviews) | 8.2 (212 reviews) | 
| **Regulatory Compliance** | 8.1 (39 reviews) | 8.8 (147 reviews) | 8.3 (190 reviews) | 
| **Localization** | 7.9 (37 reviews) | 8.9 (73 reviews) | 8.3 (181 reviews) | 
| **Integration / APIs** | 7.5 (36 reviews) | 8.0 (140 reviews) | 8.1 (189 reviews) | 
| **Reporting** | 8.6 (45 reviews) | 9.0 (155 reviews) | 8.8 (264 reviews) | 
| **Dashboards** | 8.8 (45 reviews) | 9.5 (175 reviews) | 9.2 (264 reviews) | 

#### Agentic AI - Lease Administration

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.3 (14 reviews) | 8.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (14 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (14 reviews) | Not enough data | 

### Property Management

| Product | Score | Reviews |
|---|---|---|
| **Buildium** | 8.4/10 | 200 |
| **Innago** | 8.8/10 | 406 |
| **AppFolio** | 8.6/10 | 630 |

#### Leasing

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Vacancy Advertising** | 8.2 (146 reviews) | 8.8 (274 reviews) | 8.8 (465 reviews) | 
| **Rental Applications** | 8.8 (162 reviews) | 9.1 (310 reviews) | 9.1 (487 reviews) | 
| **Tenant Screening** | 8.4 (149 reviews) | 9.2 (309 reviews) | 8.7 (475 reviews) | 
| **Lease Templates** | 7.5 (131 reviews) | 8.5 (316 reviews) | 8.4 (435 reviews) | 
| **Document Management** | 8.5 (175 reviews) | 9.3 (324 reviews) | 9.0 (489 reviews) | 

#### Building Operations

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Maintenance Service Requests** | 8.7 (165 reviews) | 9.2 (302 reviews) | 9.0 (519 reviews) | 
| **Property Inspections** | 8.0 (135 reviews) | 8.3 (247 reviews) | 8.1 (439 reviews) | 
| **Service Portals** | 8.7 (163 reviews) | 9.2 (285 reviews) | 9.0 (500 reviews) | 
| **Building Announcements** | 8.8 (150 reviews) | 8.8 (252 reviews) | 8.6 (451 reviews) | 
| **Resource Reservations** | Feature Not Available | 8.1 (232 reviews) | 7.9 (338 reviews) | 

#### Accounting

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Property Accounting** | 8.5 (177 reviews) | 9.0 (304 reviews) | 9.0 (499 reviews) | 
| **Online Payment** | 8.9 (161 reviews) | 9.5 (361 reviews) | 9.2 (514 reviews) | 
| **Company Financials** | 8.4 (167 reviews) | 9.0 (270 reviews) | 8.7 (459 reviews) | 
| **Certificates of Insurance (COI)** | 7.9 (126 reviews) | 8.6 (235 reviews) | 8.5 (402 reviews) | 
| **Dashboards** | 8.8 (180 reviews) | 9.5 (304 reviews) | 9.2 (500 reviews) | 

#### Operations

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Tenant Portal** | 8.9 (97 reviews) | 9.4 (306 reviews) | 9.3 (385 reviews) | 
| **Integration with Rental Payment Solution** | 8.5 (86 reviews) | 9.1 (278 reviews) | 9.0 (320 reviews) | 
| **Lease Application Management** | 8.5 (91 reviews) | 9.3 (287 reviews) | 8.9 (341 reviews) | 
| **Tenant Screening** | 8.2 (86 reviews) | 9.3 (274 reviews) | 8.7 (341 reviews) | 
| **Amenity Management** | Feature Not Available | 8.7 (229 reviews) | 8.1 (290 reviews) | 
| **Accounting Module** | 8.4 (97 reviews) | 8.7 (251 reviews) | 8.8 (352 reviews) | 
| **Maintenance Management** | 8.7 (94 reviews) | 9.1 (269 reviews) | 8.9 (364 reviews) | 
| **Listing Syndication** | 8.0 (86 reviews) | 8.7 (228 reviews) | 8.6 (315 reviews) | 

#### Agentic AI - Property Management

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.3 (9 reviews) | 8.3 (30 reviews) | 7.7 (15 reviews) | 
| **Multi-step Planning** | 8.1 (8 reviews) | 8.2 (30 reviews) | 8.2 (12 reviews) | 
| **Cross-system Integration** | 8.3 (8 reviews) | 8.3 (29 reviews) | 7.5 (19 reviews) | 
| **Natural Language Interaction** | 8.5 (8 reviews) | 8.2 (31 reviews) | 7.9 (21 reviews) | 
| **Proactive Assistance** | 8.3 (7 reviews) | 8.0 (30 reviews) | 8.2 (12 reviews) | 
| **Decision Making** | 8.3 (7 reviews) | 8.0 (29 reviews) | 7.6 (11 reviews) | 

### Community Association Management

| Product | Score | Reviews |
|---|---|---|
| **Buildium** | 8.9/10 | 58 |
| **Innago** | 10.0/10 | 9 |
| **AppFolio** | 8.6/10 | 97 |

#### Communication

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Mass Communication** | 9.0 (53 reviews) | 10.0 (9 reviews) | 9.1 (89 reviews) | 
| **Calendar** | Feature Not Available | Feature Not Available | 8.0 (70 reviews) | 
| **Member Notifications** | 8.9 (53 reviews) | 10.0 (8 reviews) | 9.1 (81 reviews) | 
| **Digital Bulletin Board** | 9.0 (44 reviews) | 9.8 (7 reviews) | 7.7 (61 reviews) | 
| **Website Builder** | 8.6 (42 reviews) | Feature Not Available | 7.5 (65 reviews) | 

#### Member Management

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Member Profiles** | 8.8 (52 reviews) | 10.0 (7 reviews) | 9.0 (84 reviews) | 
| **Member Database** | 9.1 (52 reviews) | 10.0 (8 reviews) | 8.8 (80 reviews) | 

#### Property Management

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Payment Gateway** | 8.9 (50 reviews) | 10.0 (8 reviews) | 9.2 (79 reviews) | 
| **Maintenance Requests** | 9.1 (53 reviews) | 10.0 (6 reviews) | 9.0 (88 reviews) | 
| **Property Management Tools - Community Association Management** | 9.1 (53 reviews) | 10.0 (7 reviews) | 8.8 (80 reviews) | 

### Rental Payment

| Product | Score | Reviews |
|---|---|---|
| **Buildium** | 8.6/10 | 46 |
| **Innago** | 9.0/10 | 285 |
| **AppFolio** | N/A | N/A |

#### Platform Interoperability

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Pre-Built Connectors** | 8.0 (36 reviews) | 8.3 (179 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Payment** | 9.0 (42 reviews) | 9.4 (267 reviews) | Not enough data | 
| **Portal** | 8.9 (44 reviews) | 9.2 (239 reviews) | Not enough data | 
| **Mobility** | 8.3 (43 reviews) | 9.2 (233 reviews) | Not enough data | 
| **Cloud** | 8.5 (42 reviews) | 9.2 (204 reviews) | Not enough data | 

#### Platform Performance

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Reporting** | 8.7 (46 reviews) | 8.9 (218 reviews) | Not enough data | 

### Real Estate Marketing

| Product | Score | Reviews |
|---|---|---|
| **Buildium** | 7.2/10 | 16 |
| **Innago** | N/A | N/A |
| **AppFolio** | 8.0/10 | 105 |

#### Relationship Management

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Lead Generation** | 7.8 (15 reviews) | Not enough data | 8.3 (88 reviews) ✓ Verified | 
| **Social Media Integration** | 6.4 (13 reviews) | Not enough data | 7.0 (68 reviews) ✓ Verified | 
| **CRM Integration** | 6.8 (13 reviews) | Not enough data | 7.6 (62 reviews) ✓ Verified | 

#### Presentation

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Website Builder** | 7.6 (13 reviews) | Not enough data | 7.9 (64 reviews) ✓ Verified | 
| **MLS Integration** | 6.9 (14 reviews) | Not enough data | 7.6 (48 reviews) | 
| **SEO Strategization** | 6.8 (13 reviews) | Not enough data | 7.4 (53 reviews) ✓ Verified | 
| **IDX Website** | 6.7 (13 reviews) | Not enough data | 7.5 (42 reviews) | 

#### Platform Branding

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Operability** | 8.1 (14 reviews) | Not enough data | 8.9 (69 reviews) | 
| **Brand Management** | 7.6 (14 reviews) | Not enough data | 8.4 (61 reviews) | 

#### Platform Content

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Social Media Management** | 7.1 (13 reviews) | Not enough data | 7.5 (51 reviews) | 
| **Communication Management** | 8.5 (14 reviews) | Not enough data | 8.8 (64 reviews) | 
| **Website Management** | 7.7 (13 reviews) | Not enough data | 8.2 (54 reviews) | 
| **Campaign Building** | 6.9 (13 reviews) | Not enough data | 8.2 (46 reviews) | 

#### Platform Additional Functionality

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Reporting** | 8.1 (14 reviews) | Not enough data | 8.8 (68 reviews) | 

#### Platform Integrations

| Feature | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Integration with Real Estate CRM** | 6.5 (13 reviews) | Not enough data | 7.8 (47 reviews) | 
| **Integration with Virtual Tour** | 6.5 (13 reviews) | Not enough data | 7.4 (47 reviews) | 
| **Integration with Real Estate Activities Management** | 7.1 (13 reviews) | Not enough data | 8.0 (48 reviews) | 

---
## Categories
**Shared Categories (3):** [Community Association Management Software](https://www.g2.com/categories/community-association-management), [Property Management Software](https://www.g2.com/categories/property-management), [Lease Administration Software](https://www.g2.com/categories/lease-administration)

**Unique to Buildium (2):** [Rental Payment Software](https://www.g2.com/categories/rental-payment), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing)

**Unique to Innago (1):** [Rental Payment Software](https://www.g2.com/categories/rental-payment)

**Unique to AppFolio (1):** [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Buildium | Innago | AppFolio | 
|---|---|---|---|
| **Small-Business** | 87.4% | 99.7% | 84.4% | 
| **Mid-Market** | 7.1% | 0.3% | 14.6% | 
| **Enterprise** | 5.5% | 0% | 0.9% | 

### By Industry

#### Buildium

- **Real Estate:** 70.8%
- **Accounting:** 7.1%
- **Commercial Real Estate:** 5.5%
- **Retail:** 2.8%
- **Management Consulting:** 2.4%
- **Marketing and Advertising:** 2.0%
- **Non-Profit Organization Management:** 0.8%
- **Construction:** 0.8%
- **Internet:** 0.8%
- **Consumer Services:** 0.8%
- **Other:** 6.3%

#### Innago

- **Real Estate:** 77.3%
- **Commercial Real Estate:** 6.1%
- **Accounting:** 4.1%
- **Investment Management:** 1.9%
- **Hospitality:** 1.0%
- **Management Consulting:** 1.0%
- **Construction:** 0.9%
- **Non-Profit Organization Management:** 0.7%
- **Computer Software:** 0.7%
- **Architecture & Planning:** 0.5%
- **Other:** 5.8%

#### AppFolio

- **Real Estate:** 70.1%
- **Accounting:** 10.1%
- **Commercial Real Estate:** 8.1%
- **Management Consulting:** 1.6%
- **Non-Profit Organization Management:** 1.2%
- **Marketing and Advertising:** 1.1%
- **Hospitality:** 0.7%
- **Construction:** 0.6%
- **Investment Management:** 0.6%
- **Consulting:** 0.6%
- **Other:** 5.2%

---
## Alternatives

### Alternatives to Buildium

- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (273 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews)
- [RentRedi](https://www.g2.com/products/rentredi/reviews) — 4.3/5 stars (134 reviews)
- [Condo Control](https://www.g2.com/products/condo-control/reviews) — 4.8/5 stars (232 reviews)
- [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) — 4.1/5 stars (21 reviews)

### Alternatives to Innago

- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [Avail, by Realtor.com](https://www.g2.com/products/avail-by-realtor-com/reviews) — 4.8/5 stars (142 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (273 reviews)
- [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) — 4.1/5 stars (21 reviews)
- [RentRedi](https://www.g2.com/products/rentredi/reviews) — 4.3/5 stars (134 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews)

### Alternatives to AppFolio

- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)
- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (273 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews)
- [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (175 reviews)
- [Condo Control](https://www.g2.com/products/condo-control/reviews) — 4.8/5 stars (232 reviews)
- [Building Engines](https://www.g2.com/products/building-engines/reviews) — 4.5/5 stars (263 reviews)

---
## Top Discussions

### Buildium

- Title: [What is Buildium used for?](https://www.g2.com/discussions/what-is-buildium-used-for) — 1 comment
  > **Top comment:** "We use Buildium for Property Management, Maintenance coordination, communicating with tenants, collecting rent, paying vendors, and advertising our rental..."
- Title: [Does buildium integrate with QuickBooks?](https://www.g2.com/discussions/does-buildium-integrate-with-quickbooks) — 1 comment
  > **Top comment:** "No"

### Innago

- Title: [What's the actual cost for using Innago?](https://www.g2.com/discussions/what-s-the-actual-cost-for-using-innago) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, it's free. No hidden fees and there's no contract."
- Title: [What is Innago used for?](https://www.g2.com/discussions/what-is-innago-used-for) — 1 comment
  > **Top comment:** "Managing rental properties. Collecting rent, managing repair requests, bookkeeping etc. "

### AppFolio

- Title: [What other programs can Appfolio link to?](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) — 3 comments, 1 upvote
  > **Top comment:** "Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,..."
- Title: [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) — 2 comments
  > **Top comment:** "AppFolio"
- Title: [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) — 1 comment
  > **Top comment:** "AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting..."
- Title: [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) — 1 comment
  > **Top comment:** "Yes it is."
- Title: [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) — 1 comment
  > **Top comment:** "Property Management"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/buildium-vs-innago-vs-appfolio)