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Compare Bugzilla and Zoho BugTracker 
Featured Products
At a Glance
Market Segments
Mid-Market (43.6% of reviews)
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Free
$8/month /user if billed annually, plus tax as applicable
Bugzilla
Star Rating
(113)3.9 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Learn more about BugzillaZoho BugTracker
Star Rating
(41)4.4 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$8/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plansBugzilla vs Zoho BugTracker
When assessing the two solutions, reviewers found Zoho BugTracker easier to use, set up, and administer. Reviewers also preferred doing business with Zoho BugTracker overall.
- Reviewers felt that Zoho BugTracker meets the needs of their business better than Bugzilla.
- When comparing quality of ongoing product support, reviewers felt that Zoho BugTracker is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho BugTracker over Bugzilla.
Pricing
Entry-Level Pricing
Bugzilla
Open Source
Free
Bugzilla is free software, licensed at no cost under the Mozilla Public License.
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- Advanced Search
- Email notifications
- Scheduled reports by email
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
Unlimited Projects, no upper limit on users
- Custom Fields
- Custom Roles & Profiles
- Custom Notifications
Free Trial
Bugzilla
No trial information availableZoho BugTracker
Free Trial is available
Ratings
Meets Requirements
7.9
95
8.9
30
Ease of Use
7.6
95
8.9
30
Ease of Setup
6.9
32
8.6
21
Ease of Admin
6.9
31
8.4
21
Quality of Support
7.1
79
8.4
24
Has the product been a good partner in doing business?
7.6
26
8.4
18
Product Direction (% positive)
7.0
93
8.4
30
Features by Category
Bug Reporting
7.7
14
8.8
13
8.2
15
8.7
13
8.1
14
8.6
12
Bug Monitoring
7.3
13
8.5
13
8.2
15
8.7
14
7.7
14
8.5
13
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bugzilla and Zoho BugTracker are categorized as Bug Tracking
Unique Categories
Bugzilla has no unique categories
Zoho BugTracker has no unique categories
Reviews
Reviewers' Company Size
Bugzilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho BugTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.2%
Computer Software
21.6%
Computer Networking
2.9%
Computer & Network Security
2.9%
Telecommunications
2.0%
Other
31.4%
Information Technology and Services
27.5%
Computer Software
25.0%
Marketing and Advertising
10.0%
Financial Services
7.5%
Research
5.0%
Other
25.0%
Discussions
I am software tester,can i use Bugzilla for testing softwares.
1 Comment
PA
You can use Bugzilla to track bugs/issues about a certain software you have developed. It can be used by the users to report problems. It is not, however, a...Read more
integration
1 Comment
PR
Yes, you should be able to, depending on what your hosting environment is. Bugzilla has an API that is pretty robust, so you can create scripts that would...Read more
Why bugzilla
1 Comment
PR
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are...Read more
Zoho BugTracker has no discussions with answers
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