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Compare Bugzilla and Trac 
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At a Glance
Market Segments
Mid-Market (43.6% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Bugzilla
Star Rating
(113)3.9 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Entry-Level Pricing
Free
Learn more about BugzillaTrac
Star Rating
(12)3.0 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TracSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Bugzilla excels in bug reporting with features like "User Reports & Feedback" scoring 7.7, while Trac falls short with a lower score in this area, indicating that Bugzilla provides a more robust platform for gathering user insights.
- Users report that Bugzilla's "Bug Monitoring" capabilities, particularly "Bug History" with a score of 8.2, are superior to Trac's offerings, allowing teams to track the evolution of bugs more effectively.
- Reviewers mention that Bugzilla's "Analytics" feature, rated at 7.3, provides better insights into bug trends compared to Trac, which has a lower score, suggesting that Bugzilla offers more comprehensive data analysis tools.
- G2 users highlight that Bugzilla's overall ease of use, with a score of 7.6, significantly outperforms Trac's score of 5.0, making it a more user-friendly option for teams looking to streamline their bug tracking processes.
- Users on G2 indicate that Bugzilla's quality of support, rated at 7.1, is more reliable than Trac's 6.3, suggesting that users may find better assistance and resources when issues arise.
- Reviewers mention that Bugzilla's product direction, with a positive score of 7.0, reflects a commitment to continuous improvement, while Trac's low score of 1.3 raises concerns about its future development and support.
Pricing
Entry-Level Pricing
Bugzilla
Open Source
Free
Bugzilla is free software, licensed at no cost under the Mozilla Public License.
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- Email notifications
- Scheduled reports by email
Trac
No pricing availableFree Trial
Bugzilla
No trial information availableTrac
No trial information availableRatings
Meets Requirements
7.9
95
6.7
10
Ease of Use
7.6
95
5.0
10
Ease of Setup
6.9
32
Not enough data
Ease of Admin
6.9
31
Not enough data
Quality of Support
7.1
79
6.3
5
Has the product been a good partner in doing business?
7.6
26
Not enough data
Product Direction (% positive)
7.0
93
1.3
12
Features by Category
Bug Reporting
7.7
14
Not enough data
8.2
15
Not enough data
8.1
14
Not enough data
Bug Monitoring
7.3
13
Not enough data
8.2
15
Not enough data
7.7
14
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bugzilla and Trac are categorized as Bug Tracking
Unique Categories
Bugzilla has no unique categories
Trac has no unique categories
Reviews
Reviewers' Company Size
Bugzilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trac
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.2%
Computer Software
21.6%
Computer Networking
2.9%
Computer & Network Security
2.9%
Telecommunications
2.0%
Other
31.4%
Information Technology and Services
33.3%
Computer Software
16.7%
Publishing
8.3%
Non-Profit Organization Management
8.3%
Management Consulting
8.3%
Other
25.0%
Discussions
I am software tester,can i use Bugzilla for testing softwares.
1 Comment
PA
You can use Bugzilla to track bugs/issues about a certain software you have developed. It can be used by the users to report problems. It is not, however, a...Read more
integration
1 Comment
PR
Yes, you should be able to, depending on what your hosting environment is. Bugzilla has an API that is pretty robust, so you can create scripts that would...Read more
Why bugzilla
1 Comment
PR
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are...Read more
Trac has no discussions with answers
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