Compare Bugzilla and Jira 
Featured Products
At a Glance
Market Segments
Mid-Market (43.6% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
Free
Free 10 Users Per Month
Bugzilla
Star Rating
(113)3.9 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Learn more about BugzillaJira
Star Rating
(7,725)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in task organization and workflow customization, with users highlighting its ability to manage tasks, bugs, and sprints effectively. This flexibility allows teams to adapt the tool to their specific processes, making it a favorite for those needing a tailored approach.
- Users say that Bugzilla offers a straightforward and simple interface, making it easy to create and track bugs. Reviewers appreciate its user-friendly design, which is particularly beneficial for teams looking for a no-frills solution to bug tracking.
- According to verified reviews, Jira's implementation process is praised for its quick onboarding and intuitive setup, which helps teams get started without significant delays. In contrast, some users find Bugzilla's setup to be less streamlined, which can lead to initial configuration challenges.
- Reviewers mention that Jira provides robust support and resources, with a quality of support score that reflects its commitment to helping users succeed. Bugzilla, while functional, has received feedback indicating that its support could be improved, with users noting a need for more comprehensive assistance.
- G2 reviewers highlight Jira's strong performance in moving tasks through various stages, such as testing and fixing, which is crucial for development teams. Bugzilla, while effective for basic tracking, may not offer the same level of advanced workflow management that some teams require.
- Users report that Jira's analytics and reporting features are highly valued, providing insights that help teams make informed decisions. Bugzilla, on the other hand, is seen as more limited in this area, which may affect teams that rely heavily on data-driven insights for their bug tracking processes.
Pricing
Entry-Level Pricing
Bugzilla
Open Source
Free
Bugzilla is free software, licensed at no cost under the Mozilla Public License.
G2 does not allow us to remove the "Get a Custom Quote" button from our page. Requests for a Price Quote will be ignored because the answer is right on this page (it's free).
- Advanced Search
- Email notifications
- Scheduled reports by email
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Bugzilla
No trial information availableJira
Free Trial is available
Ratings
Meets Requirements
7.9
95
8.9
6,281
Ease of Use
7.6
95
8.1
6,361
Ease of Setup
6.9
32
8.0
2,553
Ease of Admin
6.9
31
7.7
1,677
Quality of Support
7.1
79
8.3
4,931
Has the product been a good partner in doing business?
7.6
26
8.6
1,540
Product Direction (% positive)
7.0
93
8.4
6,077
Features by Category
Tasks
Not enough data
9.3
691
Not enough data
9.0
632
Not enough data
9.1
660
Not enough data
8.8
611
Not enough data
8.5
574
Not enough data
8.2
558
Not enough data
8.5
586
Not enough data
8.4
508
Projects
Not enough data
9.0
606
Not enough data
8.7
551
Not enough data
8.2
527
Not enough data
8.4
537
Not enough data
8.6
551
Not enough data
7.7
470
Not enough data
9.3
606
Not enough data
8.3
523
Not enough data
8.0
458
Not enough data
8.1
482
Not enough data
8.6
545
Resource Management
Not enough data
8.3
500
Not enough data
8.3
525
Not enough data
8.4
511
Project Monitoring
Not enough data
8.4
499
Not enough data
8.4
509
Not enough data
8.8
570
Generative AI
Not enough data
7.4
438
Not enough data
7.5
437
Agentic AI - Project Management
Not enough data
7.4
305
Not enough data
7.7
304
Not enough data
7.9
333
Not enough data
7.6
303
Not enough data
7.6
307
Not enough data
7.4
303
Not enough data
7.9
316
Bug Reporting
7.7
14
8.8
1779
8.2
15
8.8
1731
8.1
14
8.9
1822
Bug Monitoring
7.3
13
8.6
1724
8.2
15
8.9
1840
7.7
14
8.8
1702
Agentic AI - Bug Tracking
Not enough data
7.6
251
Not enough data
7.7
254
Not enough data
7.6
253
Responses
Not enough data
9.6
35
Not enough data
9.4
35
Not enough data
9.4
35
Automation - AI Agents
Not enough data
8.9
34
Not enough data
9.1
33
Not enough data
9.0
34
Not enough data
9.4
35
Not enough data
9.4
35
Platform
Not enough data
9.4
35
Not enough data
9.5
40
Not enough data
9.4
36
Autonomy - AI Agents
Not enough data
9.1
34
Not enough data
9.2
34
Not enough data
9.2
34
Not enough data
9.1
34
Generative AI
Not enough data
9.2
38
Not enough data
9.2
35
Communication
Not enough data
8.4
2681
Not enough data
8.2
2532
Not enough data
8.1
2435
Planning
Not enough data
8.7
3163
Not enough data
8.8
3280
Not enough data
8.8
3064
Not enough data
8.7
3246
Not enough data
8.3
2660
Workflow Management
Not enough data
8.6
3029
Not enough data
8.9
3502
Not enough data
7.9
2266
Not enough data
8.4
2504
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bugzilla and Jira are categorized as Bug Tracking
Unique Categories
Bugzilla has no unique categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Bugzilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.2%
Computer Software
21.6%
Computer & Network Security
2.9%
Computer Networking
2.9%
Telecommunications
2.0%
Other
31.4%
Information Technology and Services
23.7%
Computer Software
23.6%
Financial Services
4.7%
Marketing and Advertising
4.2%
Internet
4.1%
Other
39.7%
Discussions
Why bugzilla
1 Comment
PR
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are...Read more
integration
1 Comment
PR
Yes, you should be able to, depending on what your hosting environment is. Bugzilla has an API that is pretty robust, so you can create scripts that would...Read more
I am software tester,can i use Bugzilla for testing softwares.
1 Comment
PA
You can use Bugzilla to track bugs/issues about a certain software you have developed. It can be used by the users to report problems. It is not, however, a...Read more
Is Jira a good tool?
12 Comments
MN
Yes, it is. It's good for having an area to house all tasks required for a scope of work. Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
9 Comments
SN
With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum...Read more
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