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At a Glance
Market Segments
Mid-Market (43.6% of reviews)
Small-Business (37.3% of reviews)
Entry-Level Pricing
Free
No pricing available
Bugzilla
Star Rating
(113)3.9 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Entry-Level Pricing
Free
Learn more about BugzillaGitLab
Star Rating
(860)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GitLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bugzilla's Bug Reporting feature, while functional, lacks the intuitive interface that GitLab offers, making it harder for teams to track issues effectively. In contrast, GitLab's Issue Tracking is rated higher, with users appreciating its seamless integration into the development workflow.
- Reviewers mention that Bugzilla's Configuration Management is robust, scoring 8.7, but GitLab excels with a score of 9.0 in Automation, allowing for more streamlined processes and less manual intervention, which is crucial for agile teams.
- G2 users highlight that Bugzilla's Quality of Support is rated at 7.1, which some find lacking compared to GitLab's 8.5. Users on G2 appreciate GitLab's responsive support team and extensive documentation, which aids in quicker problem resolution.
- Users say that while Bugzilla offers basic Dashboards and visualizations, GitLab's advanced Dashboards and Visualizations feature, rated at 8.7, provides better insights into project progress and team performance, making it a preferred choice for data-driven teams.
- Reviewers mention that Bugzilla's Access Control features are solid but not as flexible as GitLab's, which allows for more granular permissions and better security management, scoring 8.9 compared to Bugzilla's 8.8.
- Users report that GitLab's Integration capabilities, rated at 8.9, are superior to Bugzilla's, enabling teams to connect with a wider range of tools and services, which enhances overall productivity and collaboration across platforms.
Pricing
Entry-Level Pricing
Bugzilla
Open Source
Free
Bugzilla is free software, licensed at no cost under the Mozilla Public License.
G2 does not allow us to remove the "Get a Custom Quote" button from our page. Requests for a Price Quote will be ignored because the answer is right on this page (it's free).
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- Email notifications
- Scheduled reports by email
GitLab
No pricing availableFree Trial
Bugzilla
No trial information availableGitLab
Free Trial is available
Ratings
Meets Requirements
7.9
95
9.1
650
Ease of Use
7.6
95
8.7
652
Ease of Setup
6.9
32
8.6
213
Ease of Admin
6.9
31
8.6
170
Quality of Support
7.1
79
8.5
514
Has the product been a good partner in doing business?
7.6
26
8.8
145
Product Direction (% positive)
7.0
93
8.7
617
Features by Category
Administration
Not enough data
8.7
122
Not enough data
8.9
130
Not enough data
8.6
122
Functionality
Not enough data
9.0
128
Not enough data
8.5
114
Not enough data
8.5
109
Not enough data
8.7
114
Not enough data
8.6
103
Processes
Not enough data
9.1
131
Not enough data
9.0
120
Not enough data
8.7
120
Administration
Not enough data
9.1
27
Not enough data
9.0
26
Analysis
Not enough data
8.6
25
Not enough data
8.9
26
Not enough data
9.1
26
Not enough data
8.8
24
Testing
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.8
25
Not enough data
8.8
23
Not enough data
8.4
23
Not enough data
8.7
23
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
Not enough data
9.2
24
Not enough data
8.8
23
Analysis
Not enough data
8.4
23
Not enough data
9.1
23
Not enough data
8.8
23
Not enough data
8.8
23
Not enough data
8.9
23
Testing
Not enough data
8.6
22
Not enough data
9.1
22
Not enough data
8.9
21
Not enough data
9.0
20
Not enough data
8.9
19
Not enough data
9.1
20
Administration
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
8.7
74
Not enough data
8.8
79
Automation
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
9.0
78
Not enough data
8.6
72
IT Management
Not enough data
8.7
73
Not enough data
8.8
73
Not enough data
8.6
70
Functionality
Not enough data
8.8
210
Not enough data
9.0
212
Not enough data
8.7
204
Management
Not enough data
8.7
197
Not enough data
8.3
190
Not enough data
8.9
204
Agentic AI - Continuous Delivery
Not enough data
8.0
9
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.2
9
Bug Reporting
7.7
14
8.6
138
8.2
15
8.5
132
8.1
14
8.6
139
Bug Monitoring
7.3
13
8.4
135
8.2
15
8.8
144
7.7
14
8.8
134
Agentic AI - Bug Tracking
Not enough data
8.3
9
Not enough data
7.9
8
Not enough data
8.3
8
Functionality - Software Composition Analysis
Not enough data
8.7
64
Not enough data
8.8
69
Not enough data
8.7
66
Effectiveness - Software Composition Analysis
Not enough data
8.8
63
Not enough data
8.9
63
Not enough data
8.9
60
Management
Not enough data
8.7
140
Not enough data
8.8
145
Not enough data
8.5
133
Functionality
Not enough data
8.8
145
Not enough data
8.8
145
Not enough data
8.7
137
Processes
Not enough data
9.0
149
Not enough data
8.5
138
Not enough data
9.0
152
Functionality
Not enough data
8.9
223
|
Verified
Not enough data
8.6
208
|
Verified
Not enough data
8.4
202
|
Verified
Management
Not enough data
8.8
210
|
Verified
Not enough data
8.7
213
|
Verified
Not enough data
8.4
195
|
Verified
Agentic AI - Continuous Integration
Not enough data
7.0
10
Not enough data
7.4
12
Not enough data
7.6
11
Not enough data
7.3
10
Not enough data
7.7
10
Documentation
Not enough data
8.8
114
Not enough data
8.6
110
Not enough data
8.3
110
Security
Not enough data
8.0
99
Not enough data
8.4
98
Not enough data
8.9
107
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Analysis
Not enough data
8.9
38
Not enough data
8.7
40
Not enough data
8.6
36
Not enough data
8.8
36
Value Management
Not enough data
8.9
38
Not enough data
8.7
40
Not enough data
8.8
39
Categories
Categories
Shared Categories
Bugzilla and GitLab are categorized as Bug Tracking
Unique Categories
Bugzilla has no unique categories
GitLab is categorized as Secure Code Review, DevOps Platforms, Value Stream Management, Software Composition Analysis, Cloud Infrastructure Automation, Dynamic Application Security Testing (DAST), Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Continuous Integration, and AI Code Generation
Reviews
Reviewers' Company Size
Bugzilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.2%
Computer Software
21.6%
Computer Networking
2.9%
Computer & Network Security
2.9%
Telecommunications
2.0%
Other
31.4%
Computer Software
33.5%
Information Technology and Services
24.1%
Internet
3.9%
Financial Services
3.4%
Telecommunications
2.3%
Other
32.8%
Alternatives
Discussions
I am software tester,can i use Bugzilla for testing softwares.
1 Comment
PA
You can use Bugzilla to track bugs/issues about a certain software you have developed. It can be used by the users to report problems. It is not, however, a...Read more
integration
1 Comment
PR
Yes, you should be able to, depending on what your hosting environment is. Bugzilla has an API that is pretty robust, so you can create scripts that would...Read more
Why bugzilla
1 Comment
PR
I think that Bugzilla has a very defined purpose, and many users and companies are looking for tools that can handle multiple tasks. I think integrations are...Read more
Is GitLab paid?
5 Comments
PG
Yes, Gitlab is paid as it provides the flexibility to use all the features of the GitHub and Git as well as the freedom to use your own DataBase so that you...Read more
Is GitLab free software?
4 Comments
RB
Yes, in that for non-commercial users, payment is unnecessary. Additionally, its source is publicly available.Read more
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