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At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free 1000 Sessions Per Month
BugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansLogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in Bug History with a score of 9.7, indicating a robust tracking system for past issues, while LogRocket's score of 8.5 suggests it may not provide as comprehensive a history for bug tracking.
- Reviewers mention that BugSnag offers superior Data Retention capabilities, scoring 9.3 compared to LogRocket's 7.8, which is crucial for teams needing to maintain historical data for compliance and analysis.
- G2 users highlight that LogRocket shines in Session Replays, achieving a high score of 9.4, which allows teams to visually analyze user interactions, a feature that BugSnag does not emphasize as strongly.
- Users on G2 report that BugSnag's Performance Monitoring features are rated at 8.7, providing detailed insights into application performance, while LogRocket's score of 8.8 indicates a slight edge in this area, particularly in real-time performance analysis.
- Reviewers mention that BugSnag's Quality of Support is rated at 8.8, which is slightly lower than LogRocket's 8.9, suggesting that users may find LogRocket's customer service to be more responsive and helpful.
- Users say that both products have similar scores in Ease of Use, with BugSnag at 8.9 and LogRocket at 8.7, indicating that both platforms are user-friendly, but BugSnag may have a slight advantage in overall usability.
Pricing
Entry-Level Pricing
BugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
BugSnag
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
9.0
35
8.9
1,978
Ease of Use
8.8
35
8.7
2,015
Ease of Setup
9.2
13
9.0
1,065
Ease of Admin
8.8
8
9.1
663
Quality of Support
8.9
22
8.9
1,267
Has the product been a good partner in doing business?
9.2
6
9.1
584
Product Direction (% positive)
7.6
34
9.0
1,937
Features by Category
Metrics
Not enough data
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Reporting
Not enough data
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Other
Not enough data
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Agentic AI - Digital Analytics
Not enough data
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Administration
Not enough data
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
User Behavior
Not enough data
8.9
1221
|
Verified
Not enough data
8.7
1202
|
Verified
Not enough data
7.9
1095
|
Verified
A/B Testing
Not enough data
8.4
1150
|
Verified
Not enough data
7.1
855
Not enough data
7.8
973
Not enough data
7.1
862
|
Verified
Visitor Information
Not enough data
8.7
1238
|
Verified
Not enough data
8.3
1201
Agentic AI - Session Replay
Not enough data
7.0
149
Product Analytics
Not enough data
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
364
Not enough data
7.2
362
Not enough data
7.3
340
Not enough data
Feature Not Available
Not enough data
7.5
354
Agentic AI - Product Analytics
Not enough data
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.7
9
8.0
776
8.1
7
7.8
730
8.5
9
7.6
724
Bug Monitoring
9.0
10
8.4
843
9.7
11
8.5
873
9.1
11
7.8
841
Agentic AI - Bug Tracking
7.2
6
6.8
63
6.9
6
6.9
63
6.9
6
6.9
61
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Agentic AI - Heatmap Tools
Not enough data
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Analysis
Not enough data
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Reporting
Not enough data
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
152
Not enough data
8.3
158
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Administration
Not enough data
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Categories
Categories
Shared Categories
BugSnag and LogRocket are categorized as Bug Tracking and Application Performance Monitoring (APM)
Unique Categories
BugSnag is categorized as Digital Experience Monitoring (DEM) and Website Monitoring
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Mobile App Optimization, and Heatmap Tools
Reviews
Reviewers' Company Size
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Discussions
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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