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Compare BugHerd and MantisBT 
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At a Glance
Market Segments
Small-Business (72.9% of reviews)
Small-Business (42.3% of reviews)
Entry-Level Pricing
$50.00 Per Month
No pricing available
BugHerd
Star Rating
(171)4.8 out of 5
Market Segments
Small-Business (72.9% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 Per Month
Free Trial is available
Browse all 3 pricing plansMantisBT
Star Rating
(80)4.0 out of 5
Market Segments
Small-Business (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MantisBTSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugHerd excels in ease of use with a score of 9.4, making it a favorite among small businesses for its intuitive interface, while MantisBT, with a score of 7.9, is often described as having a steeper learning curve.
- Reviewers mention that BugHerd's bug reporting features, particularly the "User Reports & Feedback" functionality, score 9.3, allowing for seamless communication between testers and developers, whereas MantisBT's score of 8.6 indicates it may not facilitate feedback as effectively.
- G2 users highlight BugHerd's strong performance in "Real-Time Action" with a score of 9.6, which allows teams to address issues promptly, while MantisBT lacks this immediacy, scoring lower in real-time capabilities.
- Users on G2 appreciate BugHerd's "Data Retention" feature, scoring 9.5, which ensures that historical bug data is easily accessible, whereas MantisBT's score of 8.6 suggests it may not retain data as effectively, leading to potential gaps in bug tracking.
- Reviewers say that BugHerd's "Quality of Support" is rated at 9.0, with many users praising the responsiveness and helpfulness of the support team, while MantisBT's score of 7.7 indicates that users may experience longer wait times or less effective support.
- Users report that BugHerd's "Product Direction" is highly rated at 9.5, reflecting a strong commitment to continuous improvement and feature updates, while MantisBT's lower score of 6.3 suggests that users may feel less confident in the product's future development.
Pricing
Entry-Level Pricing
MantisBT
No pricing availableFree Trial
BugHerd
Free Trial is available
MantisBT
No trial information availableRatings
Meets Requirements
9.2
142
8.4
71
Ease of Use
9.4
143
7.9
71
Ease of Setup
9.4
110
8.4
41
Ease of Admin
9.4
94
8.3
39
Quality of Support
9.0
94
7.6
46
Has the product been a good partner in doing business?
9.5
80
8.9
29
Product Direction (% positive)
9.6
134
6.3
70
Features by Category
Bug Reporting
9.3
84
8.6
13
9.3
80
8.8
13
9.2
87
8.5
13
Bug Monitoring
Feature Not Available
8.7
13
9.2
84
8.6
13
9.4
77
8.6
13
Agentic AI - Bug Tracking
6.8
11
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
Generative AI
7.8
9
Not enough data
7.6
9
Not enough data
Survey Management
8.6
23
Not enough data
8.4
19
Not enough data
9.3
25
Not enough data
8.9
23
Not enough data
Process Management
9.3
27
Not enough data
9.2
24
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
System Management
8.9
20
Not enough data
8.6
17
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BugHerd and MantisBT are categorized as Bug Tracking
Unique Categories
BugHerd is categorized as Enterprise Feedback Management
MantisBT is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
BugHerd
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MantisBT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.7%
Design
12.0%
Computer Software
10.8%
Information Technology and Services
7.8%
E-Learning
4.2%
Other
34.3%
Information Technology and Services
19.2%
Computer Software
19.2%
Banking
11.5%
Internet
5.1%
Marketing and Advertising
3.8%
Other
41.0%
Discussions
How do you use a BugHerd?
3 Comments
CA
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 Comment
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 Comment
Official Response from BugHerd
Hi.
There's a couple of ways to add feedback or bugs to a BugHerd project.
The easiest way is to go to your website and click the sidebar (this will...Read more
What is the use of Mantis Bug Tracker?
1 Comment
AV
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
MantisBT has no more discussions with answers
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