Compare BugHerd and MantisBT

At a Glance
BugHerd
BugHerd
Star Rating
(178)4.7 out of 5
Market Segments
Small-Business (73.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$50.00 Per Month
Free Trial is available
Browse all 3 pricing plans
MantisBT
MantisBT
Star Rating
(80)4.0 out of 5
Market Segments
Small-Business (42.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MantisBT
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that BugHerd excels in user-friendliness, making it a favorite among small businesses. Users appreciate features like the image capture review with annotations, which streamlines the feedback process and saves time during website QA.
  • According to verified reviews, MantisBT is recognized for its straightforward interface, particularly for teams that do not require extensive customization. Users find it a reliable tool for tracking bugs, with features like document uploading that facilitate quick verification of reported defects.
  • Reviewers mention that BugHerd's integration capabilities enhance its usability, allowing teams to manage notifications effectively. This flexibility is highlighted by users who find it easy to gather client feedback and request revisions on their websites.
  • Users say that while MantisBT is a solid choice for basic bug tracking, it may not meet the needs of teams looking for advanced features or integrations. Some users noted that it is best suited for simpler projects, as it lacks the depth of customization found in other tools.
  • G2 reviewers highlight BugHerd's exceptional support quality, with many praising the responsiveness and helpfulness of the support team. This level of service contributes to a more positive overall experience, especially for users who may need assistance during implementation.
  • According to recent feedback, MantisBT's email notification function is a handy feature that simplifies communication about bug reports. However, users also express a desire for more modern features and enhancements to keep pace with evolving project management needs.
Pricing
Entry-Level Pricing
BugHerd
Standard
$50.00
Per Month
Browse all 3 pricing plans
MantisBT
No pricing available
Free Trial
BugHerd
Free Trial is available
MantisBT
No trial information available
Ratings
Meets Requirements
9.2
144
8.4
71
Ease of Use
9.4
145
7.9
71
Ease of Setup
9.4
112
8.4
41
Ease of Admin
9.4
96
8.3
39
Quality of Support
9.0
96
7.6
46
Has the product been a good partner in doing business?
9.5
82
8.9
29
Product Direction (% positive)
9.6
136
6.3
70
Features by Category
8.3
100
8.6
15
Bug Reporting
9.4
85
8.6
13
9.3
80
8.8
13
9.2
88
8.5
13
Bug Monitoring
Feature Not Available
8.7
13
9.2
84
8.6
13
9.4
77
8.6
13
Agentic AI - Bug Tracking
6.8
11
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
8.7
28
Not enough data
Generative AI
7.8
9
Not enough data
7.6
9
Not enough data
Survey Management
8.6
23
Not enough data
8.4
19
Not enough data
9.3
25
Not enough data
8.9
23
Not enough data
Process Management
9.3
27
Not enough data
9.2
24
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
System Management
8.9
20
Not enough data
8.6
17
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BugHerd
BugHerd
MantisBT
MantisBT
BugHerd and MantisBT are categorized as Bug Tracking
Unique Categories
BugHerd
BugHerd is categorized as Enterprise Feedback Management
MantisBT
MantisBT is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
BugHerd
BugHerd
Small-Business(50 or fewer emp.)
73.7%
Mid-Market(51-1000 emp.)
22.8%
Enterprise(> 1000 emp.)
3.5%
MantisBT
MantisBT
Small-Business(50 or fewer emp.)
42.3%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
15.4%
Reviewers' Industry
BugHerd
BugHerd
Marketing and Advertising
30.4%
Design
11.9%
Computer Software
10.7%
Information Technology and Services
7.7%
E-Learning
4.2%
Other
35.1%
MantisBT
MantisBT
Computer Software
19.2%
Information Technology and Services
19.2%
Banking
11.5%
Internet
5.1%
Computer Games
3.8%
Other
41.0%
Alternatives
BugHerd
BugHerd Alternatives
Usersnap
Usersnap
Add Usersnap
Userback
Userback
Add Userback
Jira
Jira
Add Jira
Marker.io
Marker.io
Add Marker.io
MantisBT
MantisBT Alternatives
Jira
Jira
Add Jira
Bugzilla
Bugzilla
Add Bugzilla
GitLab
GitLab
Add GitLab
Trac
Trac
Add Trac
Discussions
BugHerd
BugHerd Discussions
How do you use a BugHerd?
3 Comments
CA
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 Comment
Mike W.
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 Comment
Official Response from BugHerd
Hi. There's a couple of ways to add feedback or bugs to a BugHerd project. The easiest way is to go to your website and click the sidebar (this will...Read more
MantisBT
MantisBT Discussions
What is the use of Mantis Bug Tracker?
1 Comment
Ariel V.
AV
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
Monty the Mongoose crying
MantisBT has no more discussions with answers