G2 reviewers report that BugHerd excels in user-friendliness, making it a favorite among small businesses. Users appreciate features like the image capture review with annotations, which streamlines the feedback process and saves time during website QA.
According to verified reviews, MantisBT is recognized for its straightforward interface, particularly for teams that do not require extensive customization. Users find it a reliable tool for tracking bugs, with features like document uploading that facilitate quick verification of reported defects.
Reviewers mention that BugHerd's integration capabilities enhance its usability, allowing teams to manage notifications effectively. This flexibility is highlighted by users who find it easy to gather client feedback and request revisions on their websites.
Users say that while MantisBT is a solid choice for basic bug tracking, it may not meet the needs of teams looking for advanced features or integrations. Some users noted that it is best suited for simpler projects, as it lacks the depth of customization found in other tools.
G2 reviewers highlight BugHerd's exceptional support quality, with many praising the responsiveness and helpfulness of the support team. This level of service contributes to a more positive overall experience, especially for users who may need assistance during implementation.
According to recent feedback, MantisBT's email notification function is a handy feature that simplifies communication about bug reports. However, users also express a desire for more modern features and enhancements to keep pace with evolving project management needs.
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 Comment
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 Comment
Official Response from BugHerd
Hi.
There's a couple of ways to add feedback or bugs to a BugHerd project.
The easiest way is to go to your website and click the sidebar (this will...Read more
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
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