Introducing G2.ai, the future of software buying.Try now
Compare BugHerd and Jam.dev 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kualitee
Visit Website
At a Glance
Market Segments
Small-Business (72.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
$50.00 Per Month
Free
BugHerd
Star Rating
(171)4.8 out of 5
Market Segments
Small-Business (72.9% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 Per Month
Free Trial is available
Browse all 3 pricing plansJam.dev
Star Rating
(34)4.7 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugHerd excels in its Feedback Aggregation feature, scoring 9.5, which allows teams to collect and organize user feedback efficiently. In contrast, Jam.dev does not have a dedicated feature for this, which may hinder its usability for teams focused on comprehensive feedback management.
- Reviewers mention that Jam.dev shines in Real-Time Action with a score of 9.6, enabling teams to address bugs and issues as they arise. BugHerd, while strong, scores slightly lower at 9.5, indicating that Jam.dev may offer a more immediate response capability.
- G2 users highlight BugHerd's Quality of Support with a score of 9.0, noting that the support team is responsive and helpful. However, Jam.dev outperforms in this area with a score of 9.5, suggesting that users may find more reliable assistance when encountering issues.
- Users on G2 report that BugHerd's Team Reports & Comments feature, scoring 9.2, is beneficial for collaboration, but Jam.dev's score of 8.6 indicates that it may not facilitate team communication as effectively, which could impact project workflows.
- Reviewers mention that Jam.dev's Bug History feature scores 9.5, providing a robust tracking system for past issues, which is crucial for teams looking to analyze trends over time. BugHerd's score of 9.4 is commendable but slightly less comprehensive in this aspect.
- Users say that both products have high ratings for Ease of Use, with Jam.dev scoring 9.5 and BugHerd at 9.4. However, Jam.dev's slightly higher score suggests a more intuitive interface, which could be a deciding factor for teams prioritizing user experience.
Pricing
Entry-Level Pricing
Jam.dev
Free
Free
Free forever
- Unlimited Jams
- Issue tracker integrations
- Unlimited storage
Free Trial
BugHerd
Free Trial is available
Jam.dev
Free Trial is available
Ratings
Meets Requirements
9.2
142
9.1
33
Ease of Use
9.4
143
9.5
34
Ease of Setup
9.4
110
9.5
34
Ease of Admin
9.4
94
9.7
6
Quality of Support
9.0
94
9.2
26
Has the product been a good partner in doing business?
9.5
80
10.0
6
Product Direction (% positive)
9.6
134
9.7
34
Features by Category
Bug Reporting
9.3
84
9.1
32
9.3
80
8.9
31
9.2
87
8.6
29
Bug Monitoring
Feature Not Available
8.7
29
9.2
84
8.9
30
9.4
77
8.8
28
Agentic AI - Bug Tracking
6.8
11
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
Generative AI
7.8
9
Not enough data
7.6
9
Not enough data
Survey Management
8.6
23
Not enough data
8.4
19
Not enough data
9.3
25
Not enough data
8.9
23
Not enough data
Process Management
9.3
27
Not enough data
9.2
24
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
System Management
8.9
20
Not enough data
8.6
17
Not enough data
Categories
Categories
Shared Categories
BugHerd and Jam.dev are categorized as Bug Tracking
Unique Categories
BugHerd is categorized as Enterprise Feedback Management
Jam.dev has no unique categories
Reviews
Reviewers' Company Size
BugHerd
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jam.dev
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.7%
Design
12.0%
Computer Software
10.8%
Information Technology and Services
7.8%
E-Learning
4.2%
Other
34.3%
Computer Software
44.1%
Information Technology and Services
8.8%
Transportation/Trucking/Railroad
5.9%
Human Resources
5.9%
E-Learning
5.9%
Other
29.4%
Discussions
How do you use a BugHerd?
3 Comments
CA
I use bugherd to quickly communicate website changes to our website hosing service Read more
What is BugHerd?
1 Comment
MW
Is a simple to implement and robust tool for getting feedback about web sites and web applications. It's easy for our clients to note issues on the web...Read more
How do you add a new bug to BugHerd?
1 Comment
Official Response from BugHerd
Hi.
There's a couple of ways to add feedback or bugs to a BugHerd project.
The easiest way is to go to your website and click the sidebar (this will...Read more
Jam.dev has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
