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Compare Buffer and Critical Mention 
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At a Glance
Market Segments
Small-Business (70.8% of reviews)
Small-Business (47.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Buffer
Star Rating
(1,023)4.3 out of 5
Market Segments
Small-Business (70.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansCritical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionBuffer vs Critical Mention
When assessing the two solutions, reviewers found Buffer easier to use, set up, and administer. However, reviewers preferred doing business with Critical Mention overall.
- Reviewers felt that Buffer meets the needs of their business better than Critical Mention.
- When comparing quality of ongoing product support, Buffer and Critical Mention provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Buffer over Critical Mention.
Pricing
Entry-Level Pricing
Buffer
Free
Free
For individuals and businesses getting started with social media.
- 3 social accounts
- Publish to Facebook, Instagram, X, LinkedIn, Google Business Profiles, Mastodon, Pinterest and Bluesky
- 10 scheduled posts per social account
Critical Mention
No pricing availableFree Trial
Buffer
Free Trial is available
Critical Mention
No trial information availableRatings
Meets Requirements
8.6
900
8.4
180
Ease of Use
9.2
906
8.0
180
Ease of Setup
9.2
325
8.5
62
Ease of Admin
9.1
309
8.6
61
Quality of Support
8.5
644
8.5
161
Has the product been a good partner in doing business?
8.8
269
8.9
63
Product Direction (% positive)
8.2
880
8.1
170
Features by Category
Content & Collaboration
9.0(won by default)
142
Not enough data
8.6(won by default)
125
Not enough data
8.2(won by default)
105
Not enough data
8.6(won by default)
106
Not enough data
8.8(won by default)
115
Not enough data
8.5(won by default)
99
Not enough data
Social Management
7.9(won by default)
666
Not enough data
9.3(won by default)
787
Not enough data
8.4(won by default)
642
Not enough data
8.3(won by default)
693
Not enough data
Feature Not Available
Not enough data
8.6(won by default)
99
Not enough data
8.3(won by default)
25
Not enough data
Agentic AI - Social Media Management
7.2(won by default)
12
Not enough data
7.4(won by default)
12
Not enough data
6.9(won by default)
12
Not enough data
7.4(won by default)
12
Not enough data
7.2(won by default)
12
Not enough data
7.5(won by default)
12
Not enough data
7.2(won by default)
12
Not enough data
Media Channels
Not enough data
9.0
59
Not enough data
8.8
51
Not enough data
8.6
57
Geographic Coverage
Not enough data
9.1
60
Not enough data
9.1
54
Not enough data
8.1
33
Reporting
Not enough data
8.8
58
Not enough data
9.0
53
Not enough data
9.3
56
Not enough data
9.0
53
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
5
Not enough data
6.7
5
Monitoring & Listening
Not enough data
7.9
21
Not enough data
7.0
14
Not enough data
9.0
15
Not enough data
9.0
16
Not enough data
7.5
12
Not enough data
8.0
11
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.5
21
Not enough data
8.1
19
Not enough data
9.3
15
Not enough data
9.3
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Outreach
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Not enough data
Feature Not Available
Not enough data
9.8
8
Categories
Categories
Shared Categories
Buffer and Critical Mention share no categories
Unique Categories
Buffer is categorized as Social Media Management
Critical Mention is categorized as Media Monitoring, PR Analytics, Social Media Listening Tools, and Media and Influencer Targeting
Reviews
Reviewers' Company Size
Buffer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.1%
Computer Software
7.3%
Information Technology and Services
6.3%
Internet
5.3%
Non-Profit Organization Management
4.2%
Other
53.8%
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Alternatives
Discussions
Can I have tabs open for multiple companies at a time?
4 Comments
MM
I have one Buffer account with multiple clients on that one account, so I just click on which platform/client I want to work on within that (so just one...Read more
Which platforms are next on the Buffer integration roadmap?
2 Comments
GP
Buffer has a new feature to offer: Shop Grid.
It is a landing page made specifically for your Instagram profile, where you can direct people back to your...Read more
LinkedIn workarounds
2 Comments
ED
When a data source like Facebook or LinkedIn removes an API (the way the data is shared from their warehouse to someone else’s, like Buffer’s, and the way...Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Critical Mention has no more discussions with answers
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