Compare Buffer Reply vs Reputation.com

See this
comparison of Buffer Reply vs. Reputation.com
based on data from user reviews. Buffer Reply rates 4.0/5 stars with 12 reviews. Reputation.com rates 4.3/5 stars with 205 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Professional
$50
per month
 
Business
$225
per month
 
Free Trial
Free Trial Unavailable
Buffer Reply
Professional
$50per month
Business
$225per month
Free Trial
Reputation.com
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.8
9.0
Ease of Use
Ease of Use
9.2
8.9
Ease of Setup
Ease of Setup
8.9
8.0
Ease of Admin
Ease of Admin
9.0
8.7
Quality of Support
Quality of Support
8.5
8.7
Ease of Doing Business With
Ease of Doing Business With
8.9
8.6
Product Direction (% positive)
Product Direction (% positive)
7.7
8.8
Meets Requirements
Buffer Reply
7.8
Reputation.com
9.0
Ease of Use
Buffer Reply
9.2
Reputation.com
8.9
Ease of Setup
Buffer Reply
8.9
Reputation.com
8.0
Ease of Admin
Buffer Reply
9.0
Reputation.com
8.7
Quality of Support
Buffer Reply
8.5
Reputation.com
8.7
Ease of Doing Business With
Buffer Reply
8.9
Reputation.com
8.6
Product Direction (% positive)
Buffer Reply
7.7
Reputation.com
8.8

Features

Social Management
Social Analytics
Buffer Reply
5.8
Reputation.com
8.5
Social Sharing
Buffer Reply
6.9
Reputation.com
9.2
Social Campaigns
Buffer Reply
6.3
Reputation.com
8.5
Social Engagement
Buffer Reply
9.2
Reputation.com
8.5
Social Ads
Buffer Reply
5.6
Reputation.com
8.7
Brand Safety
Buffer Reply
Not enough data available
Reputation.com
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
17.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
40.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
42.4%
Buffer Reply
Small-Business
33.3%
Mid-Market
41.7%
Enterprise
25.0%
Reputation.com
Small-Business
17.1%
Mid-Market
40.5%
Enterprise
42.4%

Reviewers' Industry

 
Information Technology and Services
25.0%
Real Estate
25.4%
 
Internet
16.7%
Hospital & Health Care
24.9%
 
Online Media
8.3%
Health, Wellness and Fitness
12.7%
 
Media Production
8.3%
Automotive
6.3%
 
Marketing and Advertising
8.3%
Marketing and Advertising
4.4%
 
Other
33.3%
Other
26.3%
Buffer Reply
Information Technology and Services
25.0%
Internet
16.7%
Online Media
8.3%
Media Production
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Reputation.com
Real Estate
25.4%
Hospital & Health Care
24.9%
Health, Wellness and Fitness
12.7%
Automotive
6.3%
Marketing and Advertising
4.4%
Other
26.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Consumer Electronics

Buffer Reply allows for easy response to all social media in on easy platform. It is easy to assign cases to individuals and divide up responses between marketing and support.

User in Hospital & Health Care

The platform aggregates all reviews from all the different platforms to one place. Very efficient in order to respond or follow-up on reviews in a timely manner.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

- Report area is a joke - there is no way to check how many cases were resolved by agent - If you have more than 3-4 agents, it can get chaotic when you mix conversations with tags - no access to invoices in control panel - Roadmap for this tool is a...

Agency

So far I am very disappointed in the `review widget that is offered to embed on our site. The out of the box is very limited and styling is less then good. Reputation offers a SEO enabled that requires addtional styling but they offer zero support in...

 
Buffer Reply
Most Helpful Favorable Review
User in Consumer Electronics

Buffer Reply allows for easy response to all social media in on easy platform. It is easy to assign cases to individuals and divide up responses between marketing and support.

Most Helpful Critical Review
Administrator

- Report area is a joke - there is no way to check how many cases were resolved by agent - If you have more than 3-4 agents, it can get chaotic when you mix conversations with tags - no access to invoices in control panel - Roadmap for this tool is a...

Reputation.com
Most Helpful Favorable Review
User in Hospital & Health Care

The platform aggregates all reviews from all the different platforms to one place. Very efficient in order to respond or follow-up on reviews in a timely manner.

Most Helpful Critical Review
Agency

So far I am very disappointed in the `review widget that is offered to embed on our site. The out of the box is very limited and styling is less then good. Reputation offers a SEO enabled that requires addtional styling but they offer zero support in...

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 3
2 of 3
3 of 3

Videos

 No videos provided

The Only Complete Online Reputation Management platform from Reputation.com provide businesses a user-friendly solution to manage third-party reviews, respond from one single dashboard, audit and correct business listing, monitor and publish on social media and gain operational insights including customer sentiment and industry benchmarking.

Social Suite:
Reputation.com"s Social Suite is the only social listening and engagement platform designed specifically for multi-location businesses. Part of an integrated online reputation management platform.

ORM:
The Only Complete Online Reputation Management platform from Reputation.com provide businesses a user-friendly solution to manage third-party reviews, respond from one single dashboard, audit and correct business listing, monitor and publish on social media and gain operational insights including customer sentiment and industry benchmarking.

Reputation Score:
Greystar Property Management is the largest property management company in the world. And 94% of Greystar properties rely on Reputation.com to manage reviews and customer feedback. Learn how Greystar increased their Reputation Score by over 200 points in one year, with Reputation.com

Business Listings:
Business listings drive visibility and conversions for your business IF the information is complete, accurate and consistent. Reputation.com's Business Listings solution helps you own, normalize and manage your listings across hundreds of sites, increasing visibility on search, maps, and industry sites.

Digital CX With Sutter Health:
Nolan Perry, Head of Reputation and Engagement at Sutter Health, on the positive impact Reputation.com has had on their business

Buffer Reply
No videos provided
Reputation.com

The Only Complete Online Reputation Management platform from Reputation.com provide businesses a user-friendly solution to manage third-party reviews, respond from one single dashboard, audit and correct business listing, monitor and publish on social media and gain operational insights including customer sentiment and industry benchmarking.

Social Suite:
Reputation.com"s Social Suite is the only social listening and engagement platform designed specifically for multi-location businesses. Part of an integrated online reputation management platform.

ORM:
The Only Complete Online Reputation Management platform from Reputation.com provide businesses a user-friendly solution to manage third-party reviews, respond from one single dashboard, audit and correct business listing, monitor and publish on social media and gain operational insights including customer sentiment and industry benchmarking.

Reputation Score:
Greystar Property Management is the largest property management company in the world. And 94% of Greystar properties rely on Reputation.com to manage reviews and customer feedback. Learn how Greystar increased their Reputation Score by over 200 points in one year, with Reputation.com

Business Listings:
Business listings drive visibility and conversions for your business IF the information is complete, accurate and consistent. Reputation.com's Business Listings solution helps you own, normalize and manage your listings across hundreds of sites, increasing visibility on search, maps, and industry sites.

Digital CX With Sutter Health:
Nolan Perry, Head of Reputation and Engagement at Sutter Health, on the positive impact Reputation.com has had on their business

Ask Buffer Reply a QuestionContact Buffer ReplyAsk Reputation.com a QuestionContact Reputation.com