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|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Staffing and Recruiting
Marketing and Advertising
|Most Helpful Favorable Review|
Buffer Reply does an amazing job of aggregating all of your private messages, mentions, and comments into one place. It was nearly impossible to miss a conversation with Buffer Reply, because each one is has its own thread devoted to it, which you have to...
User in Telecommunications
The app is very easy to use. It is quick to load and keep up to date with social media on the go.
|Most Helpful Critical Review|
- Report area is a joke - there is no way to check how many cases were resolved by agent - If you have more than 3-4 agents, it can get chaotic when you mix conversations with tags - no access to invoices in control panel - Roadmap for this tool is a...
Very confusing to use, apps tend to work poorly.
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