Compare Buffer Reply vs Crowdfire

See this
comparison of Buffer Reply vs. Crowdfire
based on data from user reviews. Buffer Reply rates 4.0/5 stars with 12 reviews. Crowdfire rates 3.9/5 stars with 79 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Professional
$50
per month
 
Business
$225
per month
 
Free Trial
Free Trial Unavailable
Buffer Reply
Professional
$50per month
Business
$225per month
Free Trial
Crowdfire
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.8
7.8
Ease of Use
Ease of Use
9.2
8.8
Ease of Setup
Ease of Setup
8.9
9.0
Ease of Admin
Ease of Admin
9.0
9.0
Quality of Support
Quality of Support
8.5
8.0
Ease of Doing Business With
Ease of Doing Business With
8.9
7.8
Product Direction (% positive)
Product Direction (% positive)
7.7
7.2
Meets Requirements
Buffer Reply
7.8
Crowdfire
7.8
Ease of Use
Buffer Reply
9.2
Crowdfire
8.8
Ease of Setup
Buffer Reply
8.9
Crowdfire
9.0
Ease of Admin
Buffer Reply
9.0
Crowdfire
9.0
Quality of Support
Buffer Reply
8.5
Crowdfire
8.0
Ease of Doing Business With
Buffer Reply
8.9
Crowdfire
7.8
Product Direction (% positive)
Buffer Reply
7.7
Crowdfire
7.2

Features

Social Management
Social Analytics
Buffer Reply
5.8
Crowdfire
7.8
Social Sharing
Buffer Reply
6.9
Crowdfire
8.6
Social Campaigns
Buffer Reply
6.3
Crowdfire
7.8
Social Engagement
Buffer Reply
9.2
Crowdfire
8.4
Social Ads
Buffer Reply
5.6
Crowdfire
6.5
Brand Safety
Buffer Reply
Not enough data available
Crowdfire
8.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
76.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.7%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
7.7%
Buffer Reply
Small-Business
33.3%
Mid-Market
41.7%
Enterprise
25.0%
Crowdfire
Small-Business
76.9%
Mid-Market
15.4%
Enterprise
7.7%

Reviewers' Industry

 
Information Technology and Services
25.0%
Marketing and Advertising
17.9%
 
Internet
16.7%
Photography
5.1%
 
Online Media
8.3%
Management Consulting
5.1%
 
Media Production
8.3%
Telecommunications
3.8%
 
Marketing and Advertising
8.3%
Internet
3.8%
 
Other
33.3%
Other
64.1%
Buffer Reply
Information Technology and Services
25.0%
Internet
16.7%
Online Media
8.3%
Media Production
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Crowdfire
Marketing and Advertising
17.9%
Photography
5.1%
Management Consulting
5.1%
Telecommunications
3.8%
Internet
3.8%
Other
64.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User

Buffer Reply does an amazing job of aggregating all of your private messages, mentions, and comments into one place. It was nearly impossible to miss a conversation with Buffer Reply, because each one is has its own thread devoted to it, which you have to...

Kira K.
User in Financial Services

I use Crowdfire on the Pluto version (previously was paying more for Earth, but we weren't using the direct DM feature as much, so we downgraded). I love that Crowdfire makes it super easy to find inactive followers or recent unfollowers and then allows you...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

- Report area is a joke - there is no way to check how many cases were resolved by agent - If you have more than 3-4 agents, it can get chaotic when you mix conversations with tags - no access to invoices in control panel - Roadmap for this tool is a...

Henk M.
User in Photography

The downside is this apps only real functionality it seems is kind of a vengeful motive. Basically to unfollow anyone who doesn't follow you, which seems like Twitter is just a game then.

 
Buffer Reply
Most Helpful Favorable Review
User

Buffer Reply does an amazing job of aggregating all of your private messages, mentions, and comments into one place. It was nearly impossible to miss a conversation with Buffer Reply, because each one is has its own thread devoted to it, which you have to...

Most Helpful Critical Review
Administrator

- Report area is a joke - there is no way to check how many cases were resolved by agent - If you have more than 3-4 agents, it can get chaotic when you mix conversations with tags - no access to invoices in control panel - Roadmap for this tool is a...

Crowdfire
Most Helpful Favorable Review
Kira K.
User in Financial Services

I use Crowdfire on the Pluto version (previously was paying more for Earth, but we weren't using the direct DM feature as much, so we downgraded). I love that Crowdfire makes it super easy to find inactive followers or recent unfollowers and then allows you...

Most Helpful Critical Review
Henk M.
User in Photography

The downside is this apps only real functionality it seems is kind of a vengeful motive. Basically to unfollow anyone who doesn't follow you, which seems like Twitter is just a game then.

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