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Compare BT Contact Center and Sugar Market

See this
side-by-side comparison of BT Contact Center vs. Sugar Market
based on preference data from user reviews. BT Contact Center rates 2.5/5 stars with 2 reviews. By contrast, Sugar Market rates 4.2/5 stars with 133 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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BT Contact Center
BT Contact Center
(2)
2.5 out of 5
BT Contact Center
Answer a few questions to help the BT Contact Center community
Have you used BT Contact Center before?
Yes
Sugar Market
Sugar Market
(133)
4.2 out of 5
Sugar Market
Answer a few questions to help the Sugar Market community
Have you used Sugar Market before?
Yes
Star Rating
BT Contact Center
BT Contact Center
Sugar Market
Sugar Market
Market Segments
BT Contact Center
BT Contact Center
Mid-Market (50.0% of reviews)
Sugar Market
Sugar Market
Mid-Market (54.7% of reviews)
Entry Level Price
BT Contact Center
BT Contact Center
£6 per month
Sugar Market
Sugar Market
Starting at $1,000/month with 10,000 contacts
Categories
Shared Categories
BT Contact Center
BT Contact Center
Sugar Market
Sugar Market
BT Contact Center and Sugar Market share no categories
Unique Categories
BT Contact Center
BT Contact Center is categorized as Telecom Services for Call Centers
Pricing
BT Contact Center
BT Contact Center Pricing
BT Mobile 500MB Plan
£6per month
BT Mobile 2GB Plan
£11per month
BT Mobile 20GB Plan
£20per month
Free Trial Unavailable
Sugar Market
Sugar Market Pricing
Simplified & Affordable Pricing | Salesfusion
Starting at $1,000/month with 10,000 contacts
Free Trial Unavailable
Ratings
Meets Requirements
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
8.3
Responses: 121
Ease of Use
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
7.4
Responses: 121
Ease of Setup
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
7.8
Responses: 73
Ease of Admin
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
8.0
Responses: 76
Quality of Support
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
9.0
Responses: 121
Ease of Doing Business With
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
9.2
Responses: 75
Product Direction (% positive)
BT Contact Center
BT Contact Center
Not enough data available
Sugar Market
Sugar Market
9.0
Responses: 124
Reviewers' Company Size
Reviewers of both BT Contact Center and Sugar Market were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
BT Contact Center
BT Contact Center
0%
Sugar Market
Sugar Market
37.5%
Mid-Market
(51-1000 emp.)
BT Contact Center
BT Contact Center
50.0%
Sugar Market
Sugar Market
54.7%
Enterprise
(> 1000 emp.)
BT Contact Center
BT Contact Center
50.0%
Sugar Market
Sugar Market
7.8%
Reviewers' Industry
BT Contact Center
BT Contact Center Industry
Financial Services
50.0%
Consumer Goods
50.0%
Other
0.0%
Sugar Market
Sugar Market Industry
Information Technology and Services
19.1%
Marketing and Advertising
15.3%
Computer Software
15.3%
Consumer Goods
3.8%
Management Consulting
3.1%
Other
43.5%
Reviews
Most Helpful Favorable Review
BT Contact Center
GF
User in Financial Services

If you need assistance from BT tweet them as the social media account is uk based and they can prioritise your issue. We had an issue with our wifi setup after moving house and had a frustrating conversation with the call centre tweeting them had the issue...

Sugar Market
Claire S.
Administrator in Marketing and Advertising

SalesFusion 360 has so many great features! I love how easy it is to create attractive and effective landing pages. One feature that has proved to be critical for the company I work at, are the detailed analytics pages. Although Google Analytics features...

Most Helpful Critical Review
BT Contact Center
GC
User in Consumer Goods

Support is severely lacking. Service and simple customer service need a major overhaul.

Sugar Market
Matthew S.
User in Architecture & Planning

Events builder - you need HTML / CSS knowledge. (May as well use Dreamweaver) Need to use HTML / CSS to create Landing pages. There is no delete function within the nurture campaign - if you make a mistake you need to start over. Lack of information when...

Discussions
BT Contact Center
BT Contact Center Discussions
Monty the Mongoose crying
BT Contact Center has no discussions with answers
Sugar Market
Sugar Market Discussions
Monty the Mongoose crying
Sugar Market has no discussions with answers
Screenshots
BT Contact Center
BT Contact Center Screenshots
No screenshots provided
Sugar Market
Sugar Market Screenshots
Videos
BT Contact Center
BT Contact Center Videos
No videos provided
Sugar Market
Sugar Market Videos
Video Preview

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Downloads
BT Contact Center
BT Contact Center Downloads
No downloads provided
Sugar Market
Sugar Market Downloads
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