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Compare BT Contact Center and HubSpot Marketing Hub

See this
side-by-side comparison of BT Contact Center vs. HubSpot Marketing Hub
based on preference data from user reviews. BT Contact Center rates 2.5/5 stars with 2 reviews. By contrast, HubSpot Marketing Hub rates 4.4/5 stars with 6,530 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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BT Contact Center
BT Contact Center
(2)
2.5 out of 5
BT Contact Center
Answer a few questions to help the BT Contact Center community
Have you used BT Contact Center before?
Yes
HubSpot Marketing Hub
HubSpot Marketing Hub
(6,530)
4.4 out of 5
HubSpot Marketing Hub
Optimized for quick response
Answer a few questions to help the HubSpot Marketing Hub community
Have you used HubSpot Marketing Hub before?
Yes
Star Rating
BT Contact Center
BT Contact Center
HubSpot Marketing Hub
HubSpot Marketing Hub
Market Segments
BT Contact Center
BT Contact Center
Mid-Market (50.0% of reviews)
HubSpot Marketing Hub
HubSpot Marketing Hub
Small-Business (54.7% of reviews)
Entry Level Price
BT Contact Center
BT Contact Center
£6 per month
HubSpot Marketing Hub
HubSpot Marketing Hub
$0
Categories
Shared Categories
BT Contact Center
BT Contact Center
HubSpot Marketing Hub
HubSpot Marketing Hub
BT Contact Center and HubSpot Marketing Hub share no categories
Pricing
BT Contact Center
BT Contact Center Pricing
BT Mobile 500MB Plan
£6per month
BT Mobile 2GB Plan
£11per month
BT Mobile 20GB Plan
£20per month
Free Trial Unavailable
HubSpot Marketing Hub
HubSpot Marketing Hub Pricing
Marketing Hub Free
$0
Marketing Hub Starter
$50/month
Marketing Hub Professional
$800/month
Marketing Hub Enterprise
$3,200/month
Free Trial
Ratings
Meets Requirements
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.5
Responses: 5131
Ease of Use
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.5
Responses: 5161
Ease of Setup
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.0
Responses: 2576
Ease of Admin
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.5
Responses: 2700
Quality of Support
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.8
Responses: 4888
Ease of Doing Business With
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.7
Responses: 2654
Product Direction (% positive)
BT Contact Center
BT Contact Center
Not enough data available
HubSpot Marketing Hub
HubSpot Marketing Hub
8.7
Responses: 5065
Reviewers' Company Size
Reviewers of BT Contact Center were most often representing companies in the Mid-Market segment, while reviewers for HubSpot Marketing Hub were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
BT Contact Center
BT Contact Center
0%
HubSpot Marketing Hub
HubSpot Marketing Hub
54.7%
Mid-Market
(51-1000 emp.)
BT Contact Center
BT Contact Center
50.0%
HubSpot Marketing Hub
HubSpot Marketing Hub
39.5%
Enterprise
(> 1000 emp.)
BT Contact Center
BT Contact Center
50.0%
HubSpot Marketing Hub
HubSpot Marketing Hub
5.9%
Reviewers' Industry
BT Contact Center
BT Contact Center Industry
Financial Services
50.0%
Consumer Goods
50.0%
Other
0.0%
HubSpot Marketing Hub
HubSpot Marketing Hub Industry
Marketing and Advertising
15.1%
Computer Software
14.7%
Information Technology and Services
11.6%
Internet
4.0%
Financial Services
3.8%
Other
50.8%
Reviews
Most Helpful Favorable Review
BT Contact Center
GF
User in Financial Services

If you need assistance from BT tweet them as the social media account is uk based and they can prioritise your issue. We had an issue with our wifi setup after moving house and had a frustrating conversation with the call centre tweeting them had the issue...

HubSpot Marketing Hub
Sandra A.
Administrator in Information Technology and Services

In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...

Most Helpful Critical Review
BT Contact Center
GC
User in Consumer Goods

Support is severely lacking. Service and simple customer service need a major overhaul.

HubSpot Marketing Hub
Jeremy F.
User in Information Technology and Services

Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...

Discussions
BT Contact Center
BT Contact Center Discussions
Monty the Mongoose crying
BT Contact Center has no discussions with answers
HubSpot Marketing Hub
HubSpot Marketing Hub Discussions
How do I easily remove all duplicated contacts?
4 comments
LR
Removing duplicates needs to be done carefully in any system and it can happen as contacts can have multiple email addresses (home, business..). HubSpot...Read more
What is the best way to use the workflow tool?
4 comments
Dorothy O.
DO
Workflows are the most powerful (and underutilized) tool in the HubSpot marketing platform! I have so many awesome resources to share with you. Here's a...Read more
Are you using HubSpot as an HR tool as well as a CRM?
3 comments
Andrea M.
AM
Just re-read your question. In what way is it meddling with your data when a new applicant gets in there? I presume you mean when you add a new candidate...Read more
Screenshots
BT Contact Center
BT Contact Center Screenshots
No screenshots provided
HubSpot Marketing Hub
HubSpot Marketing Hub Screenshots
Videos
BT Contact Center
BT Contact Center Videos
No videos provided
HubSpot Marketing Hub
HubSpot Marketing Hub Videos
Video Preview

The world has changed, and it's time to transform how you market and sell to match how people shop, buy, and share experiences online. That's why we built HubSpot. With HubSpot's award-winning inbound CRM platform, you will attract more visitors, generate more leads, and delight more customers -- all on one platform.

HubSpot offers a full stack of products for marketing, sales, content management, and customer relationship management -- built to help your company run better, so you can grow better.

Downloads
BT Contact Center
BT Contact Center Downloads
No downloads provided
HubSpot Marketing Hub
HubSpot Marketing Hub Downloads
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