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# BSI Customer Suite vs Dynamics 365 Sales Comparison - What are their main differences?

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BSI Customer SuiteMicrosoft Dynamics 365 Sales[+ Add Product](#)

Pricing

**BSI Customer Suite**
No pricing available

**Dynamics 365 Sales**
 **$210** /month per user · Dynamics 365 Plan

**Pricing Insights**
from reviews

Time to Implement

**BSI Customer Suite**
Not enough reviews yet

**Dynamics 365 Sales**
4 months

Based on 96 responses

Return on Investment

**BSI Customer Suite**
Not enough reviews yet

**Dynamics 365 Sales**
18 months

Based on 72 responses

Perceived Cost

**BSI Customer Suite**
Not enough reviews yet

**Dynamics 365 Sales**
$$$$$

Average Discount

**BSI Customer Suite**
Not enough reviews yet

**Dynamics 365 Sales**
16%

 ![BSI Customer Suite](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7b5ea6cc21f4066474759c7b9b91301d/bsi-business-systems-integration-bsi-customer-suite.png "BSI Customer Suite")

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

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**Pros & Cons**
from reviews

**BSI Customer Suite**
[
Ease of Use (3)
](https://www.g2.com/products/bsi-business-systems-integration-bsi-customer-suite/reviews?filters%5Bsentiment_snippet%5D=2389484&qs=pros-and-cons#reviews)[
Organization Efficiency (3)
](https://www.g2.com/products/bsi-business-systems-integration-bsi-customer-suite/reviews?filters%5Bsentiment_snippet%5D=1988732&qs=pros-and-cons#reviews)[
Learning Curve (3)
](https://www.g2.com/products/bsi-business-systems-integration-bsi-customer-suite/reviews?filters%5Bsentiment_snippet%5D=1051856&qs=pros-and-cons#reviews)[
Not User-Friendly (3)
](https://www.g2.com/products/bsi-business-systems-integration-bsi-customer-suite/reviews?filters%5Bsentiment_snippet%5D=1988730&qs=pros-and-cons#reviews)

**Dynamics 365 Sales**
[
Ease of Use (21)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[
Integrations (11)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[
Learning Curve (13)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[
Complexity (8)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews)

Integrations

**BSI Customer Suite**
Not enough data

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

Screenshots

**BSI Customer Suite**
 ![BSI Customer Suite screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/121739/360-Grad-Sicht%282%29.png)

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**Ratings**
from reviews

Meets Requirements

**BSI Customer Suite**

8.4

8.417

**Dynamics 365 Sales**

8.1

8.11,294

Ease of Use

**BSI Customer Suite**

8.2

8.217

**Dynamics 365 Sales**

7.4

7.41,300

Ease of Setup

**BSI Customer Suite**

7.5

7.510

**Dynamics 365 Sales**

7.2

7.2421

Ease of Admin

**BSI Customer Suite**

7.3

7.35

**Dynamics 365 Sales**

7.6

7.6386

Quality of Support

**BSI Customer Suite**

7.9

7.917

**Dynamics 365 Sales**

7.5

7.51,135

Has the product been a good partner in doing business?

**BSI Customer Suite**

8.1

8.16

**Dynamics 365 Sales**

7.8

7.8381

Product Direction (% positive)

**BSI Customer Suite**

7.9

7.917

**Dynamics 365 Sales**

6.3

6.31,268

**Features**
ratings from reviews

CRM

7.1

13

7.9

1,205

Sales Analytics

Not enough data

8.6

23

Sales Coaching

Not enough data

8.6

6

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
38.1%

Mid-Market(51-1000 emp.)
28.6%

Enterprise(\> 1000 emp.)
33.3%

Small-Business(50 or fewer emp.)
38.1%

Mid-Market(51-1000 emp.)
28.6%

Enterprise(\> 1000 emp.)
33.3%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

**Reviewers' Industry**

[![BSI Customer Suite](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7b5ea6cc21f4066474759c7b9b91301d/bsi-business-systems-integration-bsi-customer-suite.png "BSI Customer Suite")](https://www.g2.com/products/bsi-business-systems-integration-bsi-customer-suite/reviews)
BSI Customer Suite

Accounting
14.3%

Computer Software
9.5%

Information Technology and Services
9.5%

Apparel & Fashion
4.8%

Banking
4.8%

Other
57.1%

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

Alternatives

**BSI Customer Suite Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![SAP Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-sap-sales-cloud.svg "SAP Sales Cloud")

[
SAP Sales Cloud
](/products/sap-sap-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

## BSI Customer Suite vs Dynamics 365 Sales

When assessing the two solutions, reviewers found BSI Customer Suite easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Dynamics 365 Sales.

- Reviewers felt that BSI Customer Suite meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that BSI Customer Suite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BSI Customer Suite over Dynamics 365 Sales.