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At a Glance
Market Segments
Small-Business (43.3% of reviews)
Small-Business (37.7% of reviews)
Entry-Level Pricing
$0.00 1 user plan
Free 3 Seats Per Month
BrowserStack
Star Rating
(2,545)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 user plan
Free Trial is available
Browse all 32 pricing plansLyssna
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansBrowserStack vs Lyssna
When assessing the two solutions, reviewers found Lyssna easier to use, set up, and administer. Reviewers also preferred doing business with Lyssna overall.
- Reviewers felt that BrowserStack meets the needs of their business better than Lyssna.
- When comparing quality of ongoing product support, reviewers felt that Lyssna is the preferred option.
- When assessing product direction, BrowserStack and Lyssna received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
BrowserStack
Free Trial
$0.00
1 user plan
- Instant Access to Real Devices
- 30 mins each of interactive browser and mobile app testing
- 100 mins of automated browser testing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
BrowserStack
Free Trial is available
Lyssna
Free Trial is available
Ratings
Meets Requirements
8.8
2,244
8.5
142
Ease of Use
8.9
2,304
9.2
144
Ease of Setup
8.9
1,312
9.2
101
Ease of Admin
8.8
556
9.0
51
Quality of Support
8.7
1,916
9.2
95
Has the product been a good partner in doing business?
8.8
522
9.1
39
Product Direction (% positive)
9.3
2,258
9.3
144
Features by Category
User Response Methods
Not enough data
8.8
126
Not enough data
6.9
78
Not enough data
7.2
79
Not enough data
Feature Not Available
Not enough data
8.1
105
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
112
Insights
Not enough data
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Generative AI
Not enough data
7.1
33
Functionality
7.7
115
Not enough data
7.7
112
Not enough data
8.4
114
Not enough data
Reporting
8.0
112
Not enough data
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Functionality
8.5
276
Not enough data
8.4
271
Not enough data
8.7
268
Not enough data
Management
8.4
271
Not enough data
Feature Not Available
Not enough data
8.3
270
Not enough data
Platform Basics
Not enough data
7.4
11
Not enough data
9.1
11
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
Not enough data
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Functionality
8.6
1092
Not enough data
8.7
1080
Not enough data
8.8
1096
Not enough data
Management
8.4
1072
Not enough data
8.3
1038
Not enough data
8.4
1047
Not enough data
Survey Management
Not enough data
8.3
51
Not enough data
9.0
53
Not enough data
8.0
47
Not enough data
8.2
46
Survey Customization
Not enough data
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Survey Insights
Not enough data
7.9
45
Not enough data
5.9
39
Not enough data
8.2
45
Not enough data
8.3
44
Agentic AI - Survey
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Monitoring
8.2
132
Not enough data
8.3
128
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.3
126
Not enough data
8.4
127
Not enough data
Automation
Feature Not Available
Not enough data
8.0
124
Not enough data
Functionality
8.1
128
Not enough data
Feature Not Available
Not enough data
8.3
128
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
8.4
121
Not enough data
8.2
121
Not enough data
Reporting
8.4
121
Not enough data
Feature Not Available
Not enough data
Functionality
8.4
126
Not enough data
8.3
127
Not enough data
8.2
120
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Digital Accessibility Tools
8.0
15
Not enough data
7.6
15
Not enough data
8.1
15
Not enough data
7.6
15
Not enough data
Functionality
8.6
870
Not enough data
8.6
864
Not enough data
8.2
844
Not enough data
8.5
854
Not enough data
Automation
8.4
833
Not enough data
8.5
851
Not enough data
8.5
839
Not enough data
Agentic AI - Automation Testing
7.6
46
Not enough data
7.4
47
Not enough data
7.5
46
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
Not enough data
8.3
5
Not enough data
8.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
7.7
136
Not enough data
7.5
134
Not enough data
7.5
132
Not enough data
AI Test Generation & Authoring
7.6
20
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
Test Maintenance & Resilience
7.2
21
Not enough data
7.5
20
Not enough data
7.5
21
Not enough data
Execution & Analytics
7.8
22
Not enough data
7.4
21
Not enough data
7.5
21
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BrowserStack and Lyssna share no categories
Unique Categories
BrowserStack is categorized as Test Management, Load Testing Tools, Mobile App Testing, Software Testing, Automation Testing, Digital Accessibility Platforms, Digital Accessibility Tools, and AI Software Testing Tools
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
BrowserStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.8%
Information Technology and Services
20.3%
Financial Services
5.6%
Marketing and Advertising
4.0%
Retail
2.7%
Other
44.6%
Information Technology and Services
14.6%
Design
11.3%
Marketing and Advertising
10.6%
Computer Software
10.6%
Financial Services
5.3%
Other
47.7%
Discussions
What are the benefits of automating a test case?
7 Comments
DD
It helps to reduce the manual testing efforts which ultimately reduces the testing resource and budget.Read more
What can BrowserStack do?
4 Comments
TN
BrowserStack is a cloud-based web and mobile testing platform that enables users to test their websites and apps on real browsers and mobile devices. It...Read more
Which of the following features are supported by BrowserStack automate ?*?
4 Comments
DD
Web/App Automate
Read more
Lyssna has no discussions with answers
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