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Compare Broadvoice and Webex Calling 
Featured Products
At a Glance
Market Segments
Small-Business (58.7% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
$0 user/mo
Broadvoice
Star Rating
(64)4.5 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Browse all 3 pricing plansWebex Calling
Star Rating
(613)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Calling excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Broadvoice. Users appreciate its seamless integration of calling, messaging, and meetings into a single platform, which enhances collaboration and productivity.
- Users say that Broadvoice stands out for its ease of use, particularly for non-technical staff. Reviewers highlight the VoIP system's straightforward functionality for making and receiving calls, as well as its convenient texting feature, making it a solid choice for small businesses.
- According to verified reviews, Webex Calling's setup process is praised for being simple and intuitive, allowing users to get started quickly. This is a notable advantage for teams looking to implement a new communication system without extensive training.
- Reviewers mention that Broadvoice offers excellent customer support, with many users expressing appreciation for the responsive assistance they receive. This level of support is crucial for businesses that may encounter technical issues and need reliable help.
- G2 reviewers highlight that Webex Calling provides advanced features like real-time call monitoring and analysis, which are beneficial for improving team performance and call quality. This capability is particularly valuable for mid-market companies focused on optimizing their communication strategies.
- Users report that while Broadvoice has strong performance in phone call quality, it faces challenges in video and instant messaging features compared to Webex Calling, which offers a more robust experience in these areas, making it a better fit for teams that rely heavily on video conferencing and messaging.
Pricing
Entry-Level Pricing
Broadvoice
Metered (b-hive Seat)
$10.00
1 User Per Month
- Call Forwarding
- Call Park
- Find Me/Follow Me
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Broadvoice
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
55
9.2
487
Ease of Use
9.4
57
9.1
489
Ease of Setup
9.0
29
8.8
198
Ease of Admin
9.2
24
8.7
91
Quality of Support
9.1
55
8.9
458
Has the product been a good partner in doing business?
9.4
23
8.8
91
Product Direction (% positive)
9.2
57
9.2
477
Features by Category
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
9.3
25
Not enough data
8.7
24
Not enough data
9.2
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.1
24
Not enough data
8.6
25
Not enough data
8.3
25
Platform Basics - VoIP Providers
Not enough data
8.7
45
Not enough data
8.6
46
Not enough data
8.7
46
Not enough data
8.4
48
Not enough data
8.6
45
Not enough data
8.6
45
Basic Communication
9.5
52
9.3
358
|
Verified
7.6
41
9.1
336
|
Verified
7.7
44
9.0
332
|
Verified
7.9
42
8.9
329
8.5
46
9.1
352
|
Verified
9.1
50
9.0
339
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.3
40
Not enough data
8.5
41
Not enough data
8.5
41
Not enough data
8.4
41
Access
8.2
43
9.0
313
Feature Not Available
8.8
310
8.3
46
9.0
309
|
Verified
Advanced Features
8.6
47
8.7
321
8.6
48
8.8
317
9.5
51
9.0
316
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
9.8
25
9.2
134
|
Verified
9.9
25
9.3
136
|
Verified
9.4
24
9.3
104
Features
9.5
25
9.2
134
9.7
24
9.1
104
9.6
24
9.1
142
|
Verified
9.7
24
9.4
142
|
Verified
9.5
24
9.4
140
|
Verified
9.7
24
9.0
134
Categories
Categories
Shared Categories
Broadvoice and Webex Calling are categorized as VoIP Providers, UCaaS Platforms, Cloud PBX Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Broadvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.6%
Hospital & Health Care
7.9%
Financial Services
6.3%
Construction
6.3%
Telecommunications
4.8%
Other
54.0%
Information Technology and Services
26.4%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.6%
Marketing and Advertising
3.9%
Other
52.0%
Discussions
Broadvoice has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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