Compare Broadly and TrueReview 
Featured Products
At a Glance
Market Segments
Small-Business (91.5% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
No pricing available
$49.00 Per Month
Broadly
Star Rating
(75)4.7 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BroadlyTrueReview
Star Rating
(72)4.8 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 7 pricing plansBroadly vs TrueReview
When assessing the two solutions, reviewers found Broadly easier to use. However, reviewers felt that TrueReview was easier to administer and do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Broadly meets the needs of their business better than TrueReview.
- When comparing quality of ongoing product support, Broadly and TrueReview provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of TrueReview over Broadly.
Pricing
Entry-Level Pricing
Broadly
No pricing availableTrueReview
Starter
$49.00
Per Month
Email only, 1 location
- 250 Review Requests Per Month
- Email Requests
- 1 Location
Free Trial
Broadly
Free Trial is available
TrueReview
Free Trial is available
Ratings
Meets Requirements
9.4
57
9.3
68
Ease of Use
9.6
58
9.5
71
Ease of Setup
9.3
41
9.3
58
Ease of Admin
9.3
41
9.6
49
Quality of Support
9.6
56
9.6
62
Has the product been a good partner in doing business?
9.4
41
9.6
49
Product Direction (% positive)
9.2
55
9.5
69
Features by Category
Collection
Not enough data
9.1
40
Not enough data
9.3
41
Not enough data
9.2
40
Not enough data
9.1
40
Not enough data
8.6
38
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
9.1
37
Not enough data
9.1
38
Not enough data
8.6
36
Use Cases
Not enough data
8.5
35
Not enough data
8.4
36
Not enough data
9.4
40
Administration
Not enough data
8.3
38
Not enough data
8.3
36
Not enough data
8.1
39
Not enough data
8.5
38
Not enough data
8.2
37
Display Options
Not enough data
8.1
36
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
8.8
37
Generative AI
Not enough data
8.7
38
Consumer Intelligence
9.8
31
|
Verified
9.8
39
Feature Not Available
Feature Not Available
9.5
25
|
Verified
9.5
37
Reporting
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
9.3
34
|
Verified
9.5
35
Media Monitoring
Not enough data
8.9
36
9.3
23
8.4
35
Feature Not Available
8.5
35
In-House Management
9.3
23
|
Verified
9.3
35
9.6
19
9.2
35
Generative AI
Not enough data
8.9
32
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Broadly and TrueReview are categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Broadly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueReview
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
28.2%
Consumer Services
16.9%
Automotive
11.3%
Retail
4.2%
Mechanical or Industrial Engineering
4.2%
Other
35.2%
Construction
15.3%
Real Estate
9.7%
Retail
6.9%
Marketing and Advertising
6.9%
Medical Practice
5.6%
Other
55.6%
Discussions
How can I track my progress?
1 Comment
Official Response from Broadly
Broadly sends you a Weekly Report that recaps your week's results. Think of this as a weekly temperature check of your customer interactions. We'll tell you...Read more
How often should I use Broadly?
1 Comment
Official Response from Broadly
Use Broadly after every service (or sale). Reviews are a response to an emotional experience. Timely follow-up will maximize your chances of getting great...Read more
How do I use Broadly?
1 Comment
Official Response from Broadly
Simply provide Broadly with your customer names and email addresses and we'll take care of the rest! Think of Broadly as a receipt for your customers; we...Read more
TrueReview has no discussions with answers
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