# Broadly, Onclusive vs Meltwater Comparison

| | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 75 | 207 | 2,651 | 
| **Largest Market Segment** | Small-Business (91.5% of reviews) | Mid-Market (36.9% of reviews) | Small-Business (41.2% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Broadly


Cons:
- Poor Customer Support (1 reviews)

### Onclusive

Pros:
- Ease of Use (24 reviews)
- Detailed Information (16 reviews)

Cons:
- Data Inaccuracy (10 reviews)
- Inaccuracy (10 reviews)

### Meltwater

Pros:
- Ease of Use (168 reviews)
- Features (137 reviews)

Cons:
- Improvement Needed (78 reviews)
- Learning Curve (56 reviews)

---
## Ratings Comparison
| Rating | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
  | **Meets Requirements** | 9.4 (57 reviews) | 8.7 (179 reviews) | 7.9 (2164 reviews) | 
  | **Ease of Use** | 9.6 (58 reviews) | 8.6 (179 reviews) | 7.9 (2267 reviews) | 
  | **Ease of Setup** | 9.3 (41 reviews) | 8.2 (102 reviews) | 7.9 (1233 reviews) | 
  | **Ease of Admin** | 9.3 (41 reviews) | 8.6 (65 reviews) | 8.1 (933 reviews) | 
  | **Quality of Support** | 9.6 (56 reviews) | 9.0 (172 reviews) | 8.6 (2089 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (41 reviews) | 9.1 (64 reviews) | 8.4 (939 reviews) | 
  | **Product Direction (% positive)** | 9.2 (55 reviews) | 8.9 (173 reviews) | 8.0 (2142 reviews) | 

---
## Pricing

### Broadly

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Onclusive

#### Entry-Level Pricing

Plan: Unified Platform

Price: Contact Us

Description: Onclusive&#39;s Unified Platform delivers superior coverage and AI-powered intelligence through one seamless experience, with scalable solutions that grow with your changing business needs. Access best-in-class solutions through one seamless platform experience - from media monitoring and media contacts database and management workflows, to social listening and measurement and insights dashboards and reporting.

Key Features:
- Media Monitoring
- Media Workflow Management &amp; PR Distribution
- Media Contacts Database

[Browse all 3 editions](https://www.g2.com/products/onclusive/pricing)

#### Free Trial

No

### Meltwater

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 8.0/10 | 15 |
| **Meltwater** | 7.6/10 | 656 |

#### Social Analytics

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Competitor Analysis** | Not enough data | 7.2 (10 reviews) | 7.8 (528 reviews) | 
| **Follower Analysis** | Not enough data | 7.6 (11 reviews) | 7.7 (513 reviews) | 
| **Post Performance** | Not enough data | 8.1 (12 reviews) | 8.0 (519 reviews) | 
| **Paid Campaign Tracking** | Not enough data | Feature Not Available | 6.8 (377 reviews) | 
| **Attribution** | Not enough data | 7.4 (9 reviews) | Feature Not Available | 
| **Hashtag Analytics** | Not enough data | 8.5 (11 reviews) | 7.5 (394 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.1 (13 reviews) | 7.1 (428 reviews) | 

#### Reports &amp; Dashboards

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Report Customizability** | Not enough data | 8.3 (11 reviews) | 7.7 (549 reviews) | 
| **Report Exporting** | Not enough data | 9.2 (11 reviews) | 8.0 (567 reviews) | 
| **Scalability** | Not enough data | 8.5 (12 reviews) | 7.9 (483 reviews) | 
| **White Label** | Not enough data | 7.4 (9 reviews) | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### PR CRM

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 5.5/10 | 12 |
| **Meltwater** | N/A | N/A |

#### Contact Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Media Database** | Not enough data | 7.3 (10 reviews) | Not enough data | 
| **Record Management** | Not enough data | 5.2 (8 reviews) | Not enough data | 
| **Relationship Management** | Not enough data | 5.2 (8 reviews) | Not enough data | 
| **Segmentation** | Not enough data | 6.0 (10 reviews) | Not enough data | 

#### PR Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Communications** | Not enough data | 7.0 (10 reviews) | Not enough data | 
| **Campaign Management** | Not enough data | 7.5 (10 reviews) | Not enough data | 
| **Engagement Tracking** | Not enough data | 7.6 (9 reviews) | Not enough data | 
| **PR Analytics** | Not enough data | 7.7 (10 reviews) | Not enough data | 

#### Agentic AI - Regulatory Change Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 3.7 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 3.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 3.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 3.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 3.7 (5 reviews) | Not enough data | 

#### Workflow Automation

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 4.6 (8 reviews) | Not enough data | 
| **Pitching** | Not enough data | 5.4 (9 reviews) | Not enough data | 
| **Campaign Scheduling** | Not enough data | 6.3 (8 reviews) | Not enough data | 
| **Follow-ups** | Not enough data | 4.4 (8 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | N/A | N/A |
| **Meltwater** | 7.3/10 | 311 |

#### Content &amp; Collaboration

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Content Calendar** | Not enough data | Not enough data | 8.1 (239 reviews) | 
| **Content Library** | Not enough data | Not enough data | 7.4 (212 reviews) | 
| **Shared Inbox** | Not enough data | Not enough data | 7.3 (202 reviews) | 
| **Approval Workflows** | Not enough data | Not enough data | 7.5 (204 reviews) | 
| **Users and Permissions** | Not enough data | Not enough data | 8.0 (229 reviews) | 
| **Content Creation** | Not enough data | Not enough data | 7.6 (212 reviews) | 

#### Social Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Social Analytics** | Not enough data | Not enough data | 8.3 (286 reviews) | 
| **Social Publishing** | Not enough data | Not enough data | 7.9 (273 reviews) | 
| **Campaign Optimization** | Not enough data | Not enough data | 7.4 (238 reviews) | 
| **Social Engagement** | Not enough data | Not enough data | 7.9 (277 reviews) | 
| **Social Ads** | Not enough data | Not enough data | 6.5 (209 reviews) | 
| **Campaign Planning** | Not enough data | Not enough data | 7.1 (209 reviews) | 
| **Hashtag Capabilites** | Not enough data | Not enough data | 7.3 (100 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 5.8 (24 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.0 (24 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | 6.2 (23 reviews) | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 7.2/10 | 80 |
| **Meltwater** | 7.3/10 | 816 |

#### Media Channels

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Broadcast Media** | Not enough data | 8.6 (69 reviews) | 7.3 (643 reviews) | 
| **Print Media** | Not enough data | 7.8 (67 reviews) | 7.2 (664 reviews) | 
| **Online Media** | Not enough data | 8.6 (77 reviews) | 8.5 (744 reviews) | 

#### Geographic Coverage

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Local Media** | Not enough data | 8.4 (73 reviews) | 7.8 (709 reviews) | 
| **National Media** | Not enough data | 8.9 (73 reviews) | 8.3 (718 reviews) | 
| **International Media** | Not enough data | 7.7 (70 reviews) | 7.6 (642 reviews) | 

#### Reporting

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Keyword Targeting** | Not enough data | 8.3 (78 reviews) | 8.2 (721 reviews) | 
| **Custom Feeds and Alerts** | Not enough data | 8.2 (74 reviews) | 8.1 (703 reviews) | 
| **Custom Reports** | Not enough data | 8.4 (74 reviews) | 7.9 (709 reviews) | 
| **Dashboards** | Not enough data | 8.6 (80 reviews) | 8.0 (737 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (25 reviews) | 6.3 (83 reviews) | 
| **Cross-system Integration** | Not enough data | 5.1 (26 reviews) | 6.3 (82 reviews) | 
| **Adaptive Learning** | Not enough data | 5.3 (26 reviews) | 6.2 (80 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.2 (26 reviews) | 6.3 (81 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (26 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (48 reviews) | 6.6 (290 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (48 reviews) | 6.6 (283 reviews) | 

### Audience Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | N/A | N/A |
| **Meltwater** | 7.7/10 | 52 |

#### Audiences

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Audience Insights** | Not enough data | Not enough data | 8.0 (46 reviews) | 
| **Influencer Identification** | Not enough data | Not enough data | 7.3 (44 reviews) | 
| **Buyer Personas** | Not enough data | Not enough data | 7.0 (42 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 7.4 (42 reviews) | 

#### Data Analysis

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Network Analysis** | Not enough data | Not enough data | 7.5 (42 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.2 (47 reviews) | 
| **Visualizations** | Not enough data | Not enough data | 8.1 (43 reviews) | 
| **Advanced Filtering** | Not enough data | Not enough data | 7.9 (44 reviews) | 

#### Administration

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Marketing Integrations** | Not enough data | Not enough data | Feature Not Available | 
| **Ad Integrations** | Not enough data | Not enough data | Feature Not Available | 
| **Data Exporting** | Not enough data | Not enough data | 7.9 (44 reviews) | 

#### Agentic AI - Audience Intelligence Platforms

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 7.7/10 | 16 |
| **Meltwater** | 7.5/10 | 966 |

#### Monitoring &amp; Listening

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Social Measurement** | Not enough data | 7.5 (10 reviews) | 8.1 (815 reviews) | 
| **Influencer Identification** | Not enough data | 6.5 (10 reviews) | 7.3 (707 reviews) | 
| **Brand Monitoring** | Not enough data | 8.2 (13 reviews) | 8.2 (542 reviews) | 
| **Keyword Tracking** | Not enough data | 8.5 (13 reviews) | 8.3 (531 reviews) | 
| **Trend Analysis** | Not enough data | 7.1 (8 reviews) | 7.8 (498 reviews) | 
| **Competitor Analysis** | Not enough data | 7.1 (8 reviews) | 7.9 (484 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.6 (85 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.6 (88 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.2 (82 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Data Management &amp; Analysis

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.7 (13 reviews) | 6.9 (787 reviews) | 
| **Social Reporting** | Not enough data | 7.8 (13 reviews) | 8.0 (807 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (11 reviews) | 8.1 (489 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.0 (9 reviews) | 7.8 (479 reviews) | 

### Online Newsroom

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 7.5/10 | 11 |
| **Meltwater** | N/A | N/A |

#### Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Content Management** | Not enough data | 7.3 (8 reviews) | Not enough data | 
| **Customization** | Not enough data | 7.9 (8 reviews) | Not enough data | 
| **White Label** | Not enough data | 7.9 (8 reviews) | Not enough data | 
| **Media Kits** | Not enough data | 6.9 (8 reviews) | Not enough data | 
| **Contact Management** | Not enough data | 7.0 (9 reviews) | Not enough data | 

#### Distribution &amp; Reporting

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Omnichannel Distribution** | Not enough data | 6.7 (8 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Publication** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Scheduling Tools** | Not enough data | 7.1 (8 reviews) | Not enough data | 
| **Media Monitoring** | Not enough data | 8.3 (10 reviews) | Not enough data | 

### Influencer Marketing Platforms

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | N/A | N/A |
| **Meltwater** | 7.2/10 | 222 |

#### Influencer Marketing

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Influencer Recruitment** | Not enough data | Not enough data | 7.8 (206 reviews) | 
| **Influencer Scoring** | Not enough data | Not enough data | 7.8 (206 reviews) | 
| **Audience Analysis** | Not enough data | Not enough data | 8.0 (211 reviews) | 
| **Influencer Segmentation** | Not enough data | Not enough data | 7.7 (199 reviews) | 
| **Influencer Collaboration** | Not enough data | Not enough data | 7.4 (197 reviews) | 
| **User-Generated Content (UGC) Management** | Not enough data | Not enough data | 6.9 (162 reviews) | 
| **Content Approval** | Not enough data | Not enough data | 7.4 (170 reviews) | 
| **Campaign Analytics** | Not enough data | Not enough data | 8.0 (199 reviews) | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 7.9 (200 reviews) | 
| **Data Importing and Exporting Tools** | Not enough data | Not enough data | 7.7 (185 reviews) | 
| **Influencer Whitelisting** | Not enough data | Not enough data | Feature Not Available | 
| **Influencer Compensation** | Not enough data | Not enough data | 6.7 (148 reviews) | 
| **Social Commerce** | Not enough data | Not enough data | 6.7 (135 reviews) | 
| **E-Commerce Integration** | Not enough data | Not enough data | 6.3 (115 reviews) | 

#### Agentic AI - Influencer Marketing Platforms

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 5.5 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.0 (7 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### PR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 5.9/10 | 33 |
| **Meltwater** | 6.7/10 | 159 |

#### Generative AI

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.9 (32 reviews) | 6.6 (155 reviews) | 
| **AI Text Summarization** | Not enough data | 5.9 (32 reviews) | 6.7 (154 reviews) | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | N/A | N/A |
| **Meltwater** | N/A | N/A |

#### AI Visibility &amp; Tracking

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | Not enough data | 

#### Sentiment &amp; Brand Analysis

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | Not enough data | 

#### Reporting &amp; Alerts

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | Not enough data | 

### Media and Influencer Targeting

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | N/A | N/A |
| **Onclusive** | 8.1/10 | 49 |
| **Meltwater** | 7.4/10 | 529 |

#### Database

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Media Database** | Not enough data | 8.0 (42 reviews) | 7.9 (490 reviews) | 
| **Contact/Campaign Management** | Not enough data | 8.2 (38 reviews) | 7.9 (415 reviews) | 
| **Newsroom** | Not enough data | 8.0 (23 reviews) | 8.0 (389 reviews) | 

#### Outreach

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Media Distribution** | Not enough data | 7.5 (27 reviews) | 8.1 (433 reviews) | 
| **PR Planner** | Not enough data | 7.5 (34 reviews) | 7.5 (146 reviews) | 
| **Social Media Services** | Not enough data | 7.3 (28 reviews) | 7.7 (349 reviews) | 

#### Reporting

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Monitoring** | Not enough data | 8.7 (37 reviews) | 8.5 (485 reviews) | 
| **Response Desk** | Not enough data | 8.0 (21 reviews) | 8.3 (361 reviews) | 
| **Impact Measurement** | Not enough data | 8.5 (39 reviews) | 8.1 (413 reviews) | 

#### Agentic AI - Media and Influencer Targeting

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 5.8 (20 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.0 (19 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.0 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.0 (19 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.0 (19 reviews) | 

#### User Rights/Roles

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Version Control** | Not enough data | 8.4 (34 reviews) | 7.7 (305 reviews) | 
| **Team Collaboration** | Not enough data | 8.8 (38 reviews) | 8.0 (326 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Broadly** | 9.5/10 | 41 |
| **Onclusive** | N/A | N/A |
| **Meltwater** | N/A | N/A |

#### Consumer Intelligence

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Customer Feedback** | 9.8 (31 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Competitive Intelligence** | Feature Not Available | Not enough data | Not enough data | 
| **Sentiment Analysis** | 9.5 (25 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Reporting

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Revenue Reporting** | Feature Not Available | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | Not enough data | 
| **Dashboard** | 9.3 (34 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Social Media Management** | 9.3 (23 reviews) | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Feature Not Available | Not enough data | Not enough data | 

#### In-House Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Employee Performance** | 9.3 (23 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Team Workflow** | 9.6 (19 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Broadly (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

**Unique to Onclusive (8):** [PR Analytics Software](https://www.g2.com/categories/pr-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [PR CRM Software](https://www.g2.com/categories/pr-crm), [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Online Newsroom Software](https://www.g2.com/categories/online-newsroom)

**Unique to Meltwater (10):** [Audience Intelligence Platforms ](https://www.g2.com/categories/audience-intelligence-platforms), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Broadly | Onclusive | Meltwater | 
|---|---|---|---|
| **Small-Business** | 91.5% | 33.8% | 41.2% | 
| **Mid-Market** | 8.5% | 36.9% | 38.0% | 
| **Enterprise** | 0% | 29.2% | 20.8% | 

### By Industry

#### Broadly

- **Construction:** 28.2%
- **Consumer Services:** 16.9%
- **Automotive:** 11.3%
- **Retail:** 4.2%
- **Mechanical or Industrial Engineering:** 4.2%
- **Facilities Services:** 4.2%
- **Accounting:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Entertainment:** 2.8%
- **Hospital &amp; Health Care:** 2.8%
- **Other:** 19.7%

#### Onclusive

- **Public Relations and Communications:** 16.2%
- **Non-Profit Organization Management:** 7.3%
- **Marketing and Advertising:** 6.3%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 5.8%
- **Government Administration:** 3.7%
- **Higher Education:** 3.1%
- **Hospital &amp; Health Care:** 2.6%
- **Entertainment:** 2.6%
- **Health, Wellness and Fitness:** 2.6%
- **Other:** 43.5%

#### Meltwater

- **Marketing and Advertising:** 15.3%
- **Public Relations and Communications:** 14.6%
- **Non-Profit Organization Management:** 6.9%
- **Higher Education:** 5.5%
- **Information Technology and Services:** 3.1%
- **Financial Services:** 2.4%
- **Hospital &amp; Health Care:** 2.3%
- **Consumer Goods:** 2.2%
- **Computer Software:** 2.0%
- **Education Management:** 1.7%
- **Other:** 44.2%

---
## Alternatives

### Alternatives to Broadly

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4064 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) — 4.6/5 stars (161 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (643 reviews)
- [Grade.us](https://www.g2.com/products/grade-us/reviews) — 4.6/5 stars (144 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews)

### Alternatives to Onclusive

- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (433 reviews)
- [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) — 4.1/5 stars (403 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews)
- [PR Newswire](https://www.g2.com/products/pr-newswire/reviews) — 3.9/5 stars (765 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (347 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3800 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6423 reviews)
- [Newswire](https://www.g2.com/products/newswire/reviews) — 4.4/5 stars (720 reviews)

### Alternatives to Meltwater

- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3800 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (433 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7205 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6423 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews)

---
## Top Discussions

### Broadly

- Title: [How can I track my progress?](https://www.g2.com/discussions/how-can-i-track-my-progress) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Broadly sends you a Weekly Report that recaps your week&#39;s results. Think of this as a weekly temperature check of your customer interactions.  We&#39;ll tell you..."
- Title: [How often should I use Broadly?](https://www.g2.com/discussions/how-often-should-i-use-broadly) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Use Broadly after every service (or sale). Reviews are a response to an emotional experience. Timely follow-up will maximize your chances of getting great..."
- Title: [How do I use Broadly?](https://www.g2.com/discussions/how-do-i-use-broadly) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Simply provide Broadly with your customer names and email addresses and we&#39;ll take care of the rest! Think of Broadly as a receipt for your customers; we..."
- Title: [How does Broadly work?](https://www.g2.com/discussions/how-does-broadly-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Broadly sends a feedback request email to your customers after you&#39;ve completed a service (or a sale). Broadly prompts your happy customers to share their..."
- Title: [What is SEO and why is it important?](https://www.g2.com/discussions/what-is-seo-and-why-is-it-important) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "SEO stands for &quot;Search Engine Optimization&quot; and it’s the process of helping search engines (like Google) select your business when a potential customer..."

### Onclusive

- Title: [Do you offer global media monitoring?](https://www.g2.com/discussions/media-monitoring) — 1 comment, 1 upvote
  > **Top comment:** "Yes, we offer global media monitoring. "

### Meltwater

- Title: [How do I make Meltwater work for our organization?](https://www.g2.com/discussions/how-do-i-make-meltwater-work-for-our-organization) — 3 comments, 1 upvote
  > **Top comment:** "I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach."
- Title: [How much does meltwater cost?](https://www.g2.com/discussions/how-much-does-meltwater-cost) — 2 comments
  > **Top comment:** "Depends on the exact tools within the platform you want to use and size of organization.  We are a very small marketing team of a public library, so our cost..."
- Title: [How soon will sysomos and meltwater fully be integrated?](https://www.g2.com/discussions/how-soon-will-sysomos-and-meltwater-fully-be-integrated) — 2 comments, 1 upvote
  > **Top comment:** "Hi Janay. Sorry I don&#39;t know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater..."
- Title: [How many influencers are on Klear?](https://www.g2.com/discussions/how-many-influencers-are-on-klear) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Who uses meltwater?](https://www.g2.com/discussions/who-uses-meltwater) — 1 comment
  > **Top comment:** "Those who have anything to do with social media. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/broadly-vs-onclusive-vs-meltwater)

