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# Broadly vs GatherUp Comparison - What are their main differences?

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BroadlyGatherUp[+ Add Product](#)

Reviews

**Broadly** [

4.7/5(75)

](https://www.g2.com/products/broadly/reviews#reviews)

**GatherUp** [

4.5/5(50)

](https://www.g2.com/products/gatherup/reviews#reviews)

Pricing

**Broadly**
Free Trial

No pricing available

**GatherUp**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Broadly**
1 month

Based on 29 responses

**GatherUp**
\<1 monthFaster

Based on 15 responses

Return on Investment

**Broadly**
10 months

Based on 24 responses

**GatherUp**
8 months2 months sooner

Based on 14 responses

Perceived Cost

**Broadly**
$$$$$

**GatherUp**
$$$$$

Average Discount

**Broadly**
15%

**GatherUp**
Not enough reviews yet

 ![Broadly](https://images.g2crowd.com/uploads/product/hd_favicon/7d3b16b9795709ad7e2140a218cc871b/broadly.svg "Broadly")

 ![GatherUp](https://images.g2crowd.com/uploads/product/hd_favicon/5df0ea74f21d0020e4199370cf29a1d5/gatherup.svg "GatherUp")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Broadly**
[
Poor Customer Support (1)
](https://www.g2.com/products/broadly/reviews?filters%5Bsentiment_snippet%5D=2488823&qs=pros-and-cons#reviews)

**GatherUp**
[
Communication (2)
](https://www.g2.com/products/gatherup/reviews?filters%5Bsentiment_snippet%5D=1375410&qs=pros-and-cons#reviews)[
Customer Support (2)
](https://www.g2.com/products/gatherup/reviews?filters%5Bsentiment_snippet%5D=1375475&qs=pros-and-cons#reviews)

Screenshots

**Broadly**
 ![Broadly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1239369/Broadly-Web-Chat.png)

**GatherUp**
 ![GatherUp screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156368/gatherup-business-dashboard.png)

Ratings

Meets Requirements

**Broadly**

9.4

9.457

**GatherUp**

9.0

9.035

Ease of Use

**Broadly**

9.6

9.658

**GatherUp**

9.0

9.037

Ease of Setup

**Broadly**

9.3

9.341

**GatherUp**

9.2

9.226

Ease of Admin

**Broadly**

9.3

9.341

**GatherUp**

9.1

9.124

Quality of Support

**Broadly**

9.6

9.656

**GatherUp**

9.2

9.231

Has the product been a good partner in doing business?

**Broadly**

9.4

9.441

**GatherUp**

9.3

9.323

Product Direction (% positive)

**Broadly**

9.2

9.255

**GatherUp**

9.0

9.034

Features

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

9.5

41

8.7

26

Consumer Intelligence

Customer Feedback

9.8(won by 0.7)

31

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

22

|

Verified

Sentiment Analysis

9.5(won by 0.4)

25

|

Verified

9.1

18

|

Verified

Competitive Intelligence

Feature Not Available

8.9(won by default)

19

Competitive Analysis

Not enough data

Not enough data

Reporting

Dashboard

9.3(won by 0.5)

34

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

23

|

Verified

Revenue Reporting

Feature Not Available

7.7(won by default)

14

|

Verified

Corporate Reporting

Not enough data

8.3(won by default)

18

|

Verified

Media Monitoring

Social Media Management

9.3(won by 0.6)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

13

|

Verified

Social Networks Monitoring

Not enough data

8.6(won by default)

17

|

Verified

Digital Media Monitoring

Feature Not Available

Feature Not Available

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Employee Performance

9.3(won by default)

23

|

Verified

Feature Not Available

Team Workflow

9.6(won by default)

19

Feature Not Available

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Show 1 feature category with incomplete data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

Not enough data

Not enough data

Survey Deployment

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Device Responsiveness

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

Not enough data

Not enough data

Trigger Alerts

Not enough data

Not enough data

Real-Time Analysis

Not enough data

Not enough data

Real-Time Action

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

Not enough data

Not enough data

System Monitoring

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Broadly](https://images.g2crowd.com/uploads/product/hd_favicon/7d3b16b9795709ad7e2140a218cc871b/broadly.svg "Broadly")](https://www.g2.com/products/broadly/reviews)

Broadly

Small-Business(50 or fewer emp.)

91.5%

Mid-Market(51-1000 emp.)

8.5%

Enterprise(\> 1000 emp.)

0%

[![GatherUp](https://images.g2crowd.com/uploads/product/hd_favicon/5df0ea74f21d0020e4199370cf29a1d5/gatherup.svg "GatherUp")](https://www.g2.com/products/gatherup/reviews)

GatherUp

Small-Business(50 or fewer emp.)

72.1%

Mid-Market(51-1000 emp.)

18.6%

Enterprise(\> 1000 emp.)

9.3%

Small-Business

(50 or fewer emp.)

91.5%

72.1%

Mid-Market

(51-1000 emp.)

8.5%

18.6%

Enterprise

(\> 1000 emp.)

0%

9.3%

Reviewers' Industry

[![Broadly](https://images.g2crowd.com/uploads/product/hd_favicon/7d3b16b9795709ad7e2140a218cc871b/broadly.svg "Broadly")](https://www.g2.com/products/broadly/reviews)
Broadly

Construction

28.2%

Consumer Services

16.9%

Automotive

11.3%

Retail

4.2%

Mechanical or Industrial Engineering

4.2%

Other

35.2%

[![GatherUp](https://images.g2crowd.com/uploads/product/hd_favicon/5df0ea74f21d0020e4199370cf29a1d5/gatherup.svg "GatherUp")](https://www.g2.com/products/gatherup/reviews)
GatherUp

Marketing and Advertising

34.9%

Insurance

9.3%

Hospital & Health Care

7.0%

Health, Wellness and Fitness

7.0%

Retail

4.7%

Other

37.2%

Alternatives

**Broadly Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![NiceJob](https://images.g2crowd.com/uploads/product/hd_favicon/43107dd9e101f1739a9d392ef5c03e92/nicejob.svg "NiceJob")

[
NiceJob
](/products/nicejob/reviews)

 ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")

[
Reputation
](/products/reputation/reviews)

**GatherUp Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation")

[
Reputation
](/products/reputation/reviews)

 ![NiceJob](https://images.g2crowd.com/uploads/product/hd_favicon/43107dd9e101f1739a9d392ef5c03e92/nicejob.svg "NiceJob")

[
NiceJob
](/products/nicejob/reviews)

## Broadly vs GatherUp

When assessing the two solutions, reviewers found Broadly easier to use, set up, and administer. Reviewers also preferred doing business with Broadly overall.

- Reviewers felt that Broadly meets the needs of their business better than GatherUp.
- When comparing quality of ongoing product support, reviewers felt that Broadly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Broadly over GatherUp.