# Broadleaf Commerce vs Salesforce B2B Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2B excels in handling complex catalogs and negotiated pricing, making it a preferred choice for businesses that require detailed customer insights and history integration with CRM systems. Users appreciate how it streamlines sales processes and enhances team efficiency.
- **Users say** Broadleaf Commerce stands out for its **user-friendly design** and ease of customization, which allows businesses to tailor their e-commerce solutions effectively. Reviewers highlight its open-source nature and flexibility, enabling deployment across various platforms without significant issues.
- **According to verified reviews** , Salesforce Commerce for B2B has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience compared to Broadleaf Commerce. This is reflected in the higher ratings for support quality and product direction, which are crucial for long-term business partnerships.
- **Reviewers mention** that while Broadleaf Commerce offers strong features for B2C and B2B businesses, it faces challenges in support quality, which is notably lower than that of Salesforce Commerce. This can impact user experience, especially for those needing timely assistance during implementation or troubleshooting.
- **G2 reviewers highlight** that Salesforce Commerce for B2B provides a more comprehensive set of tools for managing promotions and discounts, which is essential for businesses looking to optimize their sales strategies. Users find this feature particularly beneficial for driving customer engagement and retention.
- **Users report** that Broadleaf Commerce's architecture allows for easy integration with payment gateways and multi-vendor management, making it a solid choice for businesses that prioritize flexibility and scalability. However, the overall user experience may be less favorable compared to the more robust support and features offered by Salesforce Commerce.



| | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 16 | 295 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Mid-Market (36.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Broadleaf Commerce

**Not enough data**

### Salesforce B2B Commerce

Pros:
- Ease of Use (49 reviews)
- B2B (31 reviews)

Cons:
- Complex Setup (24 reviews)
- Expensive (24 reviews)

---
## Ratings Comparison
| Rating | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.1 (13 reviews) | 8.7 (165 reviews) | 
  | **Ease of Use** | 8.2 (13 reviews) | 8.3 (238 reviews) | 
  | **Ease of Setup** | 8.3 (9 reviews) | 8.1 (162 reviews) | 
  | **Ease of Admin** | 8.5 (9 reviews) | 8.4 (61 reviews) | 
  | **Quality of Support** | 6.3 (12 reviews) | 8.5 (161 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (9 reviews) | 8.8 (60 reviews) | 
  | **Product Direction (% positive)** | 8.9 (11 reviews) | 8.9 (161 reviews) | 

---
## Pricing

### Broadleaf Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce B2B Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Broadleaf Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.2/10 | 23 |

#### Design

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **Testing - Mobile E-Commerce** | Not enough data | 7.9 (19 reviews) | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.2 (18 reviews) | 

#### Personalization

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.0 (20 reviews) | 
| **Localization - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.3 (20 reviews) | 

#### Analysis

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.5 (20 reviews) | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.8 (20 reviews) | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Broadleaf Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.5/10 | 13 |

#### Merchandising

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Product Recommendations** | Not enough data | 8.3 (11 reviews) | 
| **Product Search** | Not enough data | 8.6 (11 reviews) | 
| **Product Display** | Not enough data | 8.0 (11 reviews) | 
| **Media File Storage** | Not enough data | 8.0 (11 reviews) | 
| **Web Content Management** | Not enough data | 8.0 (11 reviews) | 

#### Analytics

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 9.4 (11 reviews) | 
| **Customer Data** | Not enough data | 8.9 (11 reviews) | 

#### Administration

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (12 reviews) | 
| **Dashboard** | Not enough data | 9.2 (12 reviews) | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Broadleaf Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.9/10 | 12 |

#### Administration

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (10 reviews) | 
| **Cart Management** | Not enough data | 8.7 (9 reviews) | 
| **Shipping Information Collection** | Not enough data | 8.7 (9 reviews) | 

#### Integrations

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | 9.4 (9 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 8.9 (9 reviews) | 
| **Email Integration** | Not enough data | 9.1 (9 reviews) | 

#### Cart Management

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Multi Cart** | Not enough data | 8.9 (9 reviews) | 
| **Products** | Not enough data | 9.1 (9 reviews) | 
| **Templates** | Not enough data | 8.5 (9 reviews) | 
| **Embed** | Not enough data | 8.5 (9 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Broadleaf Commerce** | 8.1/10 | 11 |
| **Salesforce B2B Commerce** | 8.2/10 | 129 |

#### Headless Commerce

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Decoupling** | Not enough data | 8.1 (74 reviews) | 
| **REST APIs** | Not enough data | 8.2 (75 reviews) | 
| **Data Orchestration** | Not enough data | 8.1 (75 reviews) | 
| **Customization** | Not enough data | 8.2 (75 reviews) | 
| **Extensibility** | Not enough data | 8.2 (75 reviews) | 

#### Generative AI

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (64 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (63 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 
| **Decision Making** | Not enough data | 8.1 (8 reviews) | 

#### Merchandising/Marketing

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Storefront Design Tools** | 8.5 (10 reviews) | 8.2 (97 reviews) | 
| **Product Visualization** | 8.0 (9 reviews) | 8.2 (96 reviews) | 
| **Recommendations / Personalization** | 7.3 (10 reviews) | 8.2 (101 reviews) | 
| **Promotions and Discounts** | 9.0 (8 reviews) | 7.9 (97 reviews) | 
| **Shopping Cart Abandonment** | 8.6 (6 reviews) | 8.0 (94 reviews) | 
| **Product Reviews** | 8.0 (9 reviews) | 8.1 (96 reviews) | 
| **SEO** | 8.8 (7 reviews) | 7.9 (94 reviews) | 

#### Product Catalog

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Content Management** | 7.9 (8 reviews) | 8.4 (97 reviews) | 
| **Product Configuration** | 7.9 (8 reviews) | 8.2 (92 reviews) | 
| **Product Search and Filtering** | 7.5 (8 reviews) | 8.4 (96 reviews) | 
| **Intangible Products** | 7.8 (6 reviews) | 7.9 (86 reviews) | 

#### Order Process

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Checkout Process** | 8.3 (7 reviews) | 8.2 (90 reviews) | 
| **Shipping Options** | 8.3 (8 reviews) | 8.2 (90 reviews) | 
| **Tax Display and Processing** | 8.6 (6 reviews) | 8.1 (87 reviews) | 
| **Payment Processing** | 8.1 (8 reviews) | 8.4 (91 reviews) | 
| **Order Management** | 7.7 (8 reviews) | 8.4 (94 reviews) | 
| **Returns / Refunds** | 7.6 (7 reviews) | 8.0 (86 reviews) | 
| **Inventory Management** | 8.1 (6 reviews) | 8.2 (91 reviews) | 
| **Multi-Channel Fulfillment** | 8.1 (6 reviews) | 8.2 (87 reviews) | 

#### Multi-Channel Support

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Omnichannel** | 7.7 (5 reviews) | 8.3 (92 reviews) | 
| **Mobile** | 8.3 (6 reviews) | 8.2 (93 reviews) | 
| **Social Commerce** | 8.0 (5 reviews) | 8.3 (87 reviews) | 
| **Customer Service** | 7.3 (8 reviews) | 8.3 (95 reviews) | 
| **Store Locator** | Not enough data | 8.1 (86 reviews) | 
| **3rd-Party Store Integration** | 6.9 (6 reviews) | 8.0 (85 reviews) | 
| **B2B** | 7.5 (6 reviews) | 8.7 (101 reviews) | 

#### Platform

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **APIs** | 7.8 (6 reviews) | 8.0 (92 reviews) | 
| **Customization** | 9.0 (8 reviews) | 7.9 (99 reviews) | 
| **Integrations to Add-on Tools** | 8.1 (7 reviews) | 8.1 (94 reviews) | 
| **User Management** | 8.8 (8 reviews) | 8.3 (91 reviews) | 
| **Reporting / Analytics** | 6.9 (7 reviews) | 8.4 (93 reviews) | 
| **Security** | 7.9 (8 reviews) | 8.6 (91 reviews) | 
| **Multi-Site Management** | 8.1 (6 reviews) | 8.1 (86 reviews) | 
| **Admin Access Rights** | 8.1 (8 reviews) | 8.4 (91 reviews) | 
| **Test-to-Product Migration** | 8.3 (6 reviews) | 8.2 (92 reviews) | 
| **Internationalization** | 8.3 (8 reviews) | 8.3 (87 reviews) | 
| **Cross Browser Support** | 9.0 (7 reviews) | 8.0 (88 reviews) | 
| **Performance and Reliability** | 8.6 (7 reviews) | 8.5 (96 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Broadleaf Commerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.1/10 | 31 |

#### Reporting

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.6 (31 reviews) | 
| **Data Transfer Tools** | Not enough data | 8.3 (31 reviews) | 

#### Omnichannel Features 

| Feature | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Retail Management** | Not enough data | 7.8 (31 reviews) | 
| **POS Integration** | Not enough data | 8.1 (31 reviews) | 
| **Social Media Integration** | Not enough data | 8.0 (31 reviews) | 
| **Customer Service Integration** | Not enough data | 8.2 (31 reviews) | 
| **Marketing Tools** | Not enough data | 8.1 (31 reviews) | 
| **E-commerce Integration** | Not enough data | 8.2 (31 reviews) | 
| **ERP Integration** | Not enough data | 8.0 (31 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2B Commerce (4):** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)


---
## Reviewer Demographics

### By Company Size

| Segment | Broadleaf Commerce | Salesforce B2B Commerce | 
|---|---|---|
| **Small-Business** | 50.0% | 30.2% | 
| **Mid-Market** | 31.3% | 36.4% | 
| **Enterprise** | 18.8% | 33.5% | 

### By Industry

#### Broadleaf Commerce

- **Computer Software:** 26.7%
- **Information Technology and Services:** 20.0%
- **E-Learning:** 20.0%
- **Consumer Services:** 13.3%
- **Retail:** 6.7%
- **Non-Profit Organization Management:** 6.7%
- **Hospital & Health Care:** 6.7%

#### Salesforce B2B Commerce

- **Information Technology and Services:** 11.8%
- **Computer Software:** 10.3%
- **Marketing and Advertising:** 7.0%
- **Consulting:** 4.4%
- **Accounting:** 3.7%
- **Apparel & Fashion:** 3.3%
- **Retail:** 3.3%
- **Consumer Goods:** 3.3%
- **Consumer Services:** 3.3%
- **Financial Services:** 3.3%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Broadleaf Commerce

- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5097 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

### Alternatives to Salesforce B2B Commerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5097 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)

---
## Top Discussions

### Broadleaf Commerce

- Title: [Nice](https://www.g2.com/discussions/nice-7d4c83ef-4733-4a50-b5f2-a459d800a804) — 3 comments, 2 upvotes
  > **Top comment:** "good "

### Salesforce B2B Commerce

- Title: [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) — 1 comment
  > **Top comment:** "Sales force allows you to manage all communications, promotions, and sales with your customers in one place, among other things. This enables the sales team..."
- Title: [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) — 1 comment
  > **Top comment:** "Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer..."
- Title: [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) — 1 comment
  > **Top comment:** "For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers..."
- Title: [What is b2b in Salesforce?](https://www.g2.com/discussions/what-is-b2b-in-salesforce) — 1 comment
  > **Top comment:** "B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships..."
- Title: [Tiered pricing in B2B Commerce subscription products](https://www.g2.com/discussions/tiered-pricing-in-b2b-commerce-subscription-products) — 1 comment, 1 upvote
  > **Top comment:** "B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/broadleaf-commerce-vs-salesforce-b2b-commerce)