G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Brightpod. Users appreciate its ability to combine the simplicity of spreadsheets with powerful project management features, allowing for customized workflows and real-time collaboration.
Users say that Smartsheet's extensive range of tools makes it easy to work efficiently, with many highlighting the intuitive nature of its functionalities. In contrast, while Brightpod is noted for its user-friendly interface, it has received far fewer reviews, which may limit the reliability of its feedback.
Reviewers mention that Smartsheet's implementation process is quick and straightforward, with many users praising the intuitive onboarding wizard. Brightpod, while also appreciated for its ease of use, lacks the same level of detailed feedback regarding setup, which could be a consideration for new users.
According to verified reviews, Smartsheet's quality of support is well-regarded, with users noting responsive assistance when needed. Brightpod also receives positive remarks for its support, but the limited number of reviews makes it harder to gauge the consistency of this experience.
Users highlight that Smartsheet's project management capabilities, such as customizable dashboards and automation of repetitive tasks, significantly enhance productivity. Brightpod's project tracking feature is favored, but it may not offer the same depth of functionality that larger teams might require.
G2 reviewers indicate that while both products meet user requirements effectively, Smartsheet's higher overall ratings suggest a more robust solution for mid-market users. Brightpod, with its focus on small businesses, may be ideal for simpler project management needs but could fall short for more complex workflows.
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
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